BusyPaws 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BusyPaws

4.7

(77)

Pricing

Starting at $79.00 per month

About BusyPaws

BusyPaws is a best-in-class booking, payments and CRM solution for pet care businesses.

Using the most current best practices BusyPaws ensures that your clients and prospective clients find their way to securing your services as quickly and easily as possible.

Once registered, you may directly message (email or SMS) clients from their profiles or within the message center, send and generate invoices, collect payment, add notes and pictures, send report cards, and more.

Get a clear picture of the activity within your business via real-time reports.

For enterprises with multiple locations or franchises we offer built-in support for segmenting clients and revenue by location or sub-account. Custom software development for back-end processes unique to your organization is also available and built in tandem with the existing BusyPaws platform.

Integrations with third-party software includes QuickBooks Online, Mailchimp, and a two-way sync with Google Calendar.

BusyPaws Screenshots

BusyPaws Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Solo

$79.00

flat rate, per month

No plan information available

Team

$99.00

flat rate, per month

No plan information available

Business

$199.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

BusyPaws Features

Popular features found in Kennel
Client Management
Client Portal
Electronic Payments
Employee Management
Mobile Access
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Records Management
Reminders
More features of BusyPaws
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Confirmations/Reminders
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Alerts
Email Marketing
Email Reminders
Employee Time Clock
Event Calendar
Facility Scheduling
Inventory Management
Invoice Management
Mobile Grooming
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Payroll Management
Personalization
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Reminders
Staff Management
Third-Party Integrations
User Management
Vaccine Management
Wait List Management

BusyPaws Integrations

Google Calendar

Integration rated 4.2 from 17 reviews

Stripe

Integration rated 4.5 from 13 reviews

QuickBooks Online

Mailchimp

Stripe Billing

BusyPaws User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

16%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.7

Functionality

4.5

Jonna C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Busy Paws has been an absolute game-changer for us!

We honestly couldn’t be happier with Busy Paws. They’ve transformed the way we manage things, and we’re so thankful for their excellent service and support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First, their customer service is unmatched. Even at my most daft, the Busy Paws team is always there to help. I appreciate their willingness to schedule meetings to troubleshoot any issues, and their staff is incredibly kind and patient. Our entire team is so grateful for [sensitive content hidden]— they’ve made everything so much smoother for us! Their plans are not only affordable but also incredibly robust. Busy Paws covers all of our needs — from scheduling and vaccines to contracts and so much more — and the value for the price is unbeatable. Another standout feature is the ease of use. The interface is intuitive and easy to navigate, and if you do get stuck, helpful articles and videos guide you through. It’s made our whole process so much more efficient. Busy Paws is also consistent — we’ve never experienced outages or communication issues. And they genuinely care. We’ve had a few minor emergencies, and they’ve been right there with advice and support, walking us through our mistakes to ensure our clients are impacted as little as possible.

Cons:

We just want an app. The interface it too small on our phones in browser. We hear there may be an app coming!

Reasons for choosing BusyPaws

Mainly the customer service and how simple it was to use.

Reasons for switching to BusyPaws

We did not like how hard Pet Exec was to use.

Rachael S.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Reviewed February 2025

Love this product

I would recommend it to anyone it’s wonderful and so easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vaccine records, client portal, one stop shop for your dog business. Clients love how easy the portal is too. And it’s easy for our business to use and teach to new employees very straightforward. Customer service is top notch.

Cons:

Credit issues on customer accounts, sometimes they are a bit glitchy.

Reasons for choosing BusyPaws

Cheaper and way better than all the other options on the market.

Jennifer T.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

BEWARE: LMS (online course creator) is incredibly misrepresented.

My overall experience with the CMS was good. The software has a lot of functions that save time and help me stay organized.However, the misrepresentation of the LMS is so disappointing that I would not recommend Busy Paws.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like being able to create templates and automatic messages based on an event. They offer document management, so I can send multiple docs with one click.

Cons:

Busy Paws advertises that the Learning Management System is comparable to "Kajabi or Teachable, built for dog trainers." This is misleading and FALSE. The LMS is nothing like Kajabi or Teachable.If you plan to use the LMS, look elsewhere. Pricing for Busy Paw's CMS and LMS is equal to or greater than Acuity tiers with any LMS (Teachable, Kajabi, Ruzuku, LearnWorlds, etc.), but they do not offer the same feature list. Instead, they offer a bare-bones WYSIWYG without the ability to add templates or columns, in-line images, or any formatting aside from text. No embedding or ability to open links in a new window.No ability to resize images. Images size to fit, so they are huge and grainy. No assessment features, quizzes, or surveys.There is no way to track courses. 'Courses Completed' is not accurate. I have to log in to the client to see the progress.No landing page or ability to preview courses. I must build a page from the ground up to showcase my courses. Then maintain it.The client must go through the onboarding process to sign up for a course. While the Client Management System features are great, the Learning Management System is seriously lacking and should not even be called an LMS.

Reasons for switching to BusyPaws

I wanted to integrate my courses into one place. This seemed to be comparable to Acuity and Teachable monthly. I didn't know how poor the LMS stacked up until I was in course creation. I trusted Busy Paws when they said they had a comparable product, and they let me down. Foolishly, I paid in advance for two months free, and now I can not get a refund for months unused.

Amy Y.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

Great System

I love it! Customer Service is fast and helpful, the articles and help pages are helpful and it's really easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it has everything I need to run my business and that they are always adding to it.

Cons:

I wish it were easier to edit the report cards like it used to be instead of recreating the whole report card.

Reasons for switching to BusyPaws

I didn't like that I needed to use multiple systems

Caz G.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

We love BusyPaws!

Overall it's a great app with great ease of use. Its interface is easy to understand and move around. Most of all, the customer service is superb. Any time I've had an issue, someone has been available to help and get things resolved. I tried a couple of other industry apps first and settled with busypaws. We have been using it in our daycare, training, boarding facility for a couple of years now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very easy to create different services and schedules and decide what to allow clients to see on their end. It has a lot of functionality now with the icons and the store. It's easy for clients to use . Customer service is wonderful.

Cons:

My customers and I get a little confused sometimes with package credits - available, used, scheduled etc.. as they are colored and worded differently on the client end.

Reasons for switching to BusyPaws

The app didn't have the functionality I needed

Leanne G.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 2 years

Reviewed January 2025

Best Dog Trainer Business Management Software

I love how responsive your customer service is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy this platform is to use. It helps me with every area of managing my business.

Cons:

I would have said that there was no app to make access away from my computer easier, but low and behold, now there is one!! Thank you!

Reasons for switching to BusyPaws

Price and ease of use. I had to keep having help to set things up rather than doing it myself.

Kimberly S.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for free trial

Reviewed August 2024

What sets BusyPaws apart is the 2-way calendar sync

My main reason for choosing BusyPaws for my business is that I don't have a facility or staff to manage. Sometimes, I travel to clients' homes for training, and sometimes, they board in their homes with me. This software makes it easy for small home-based businesses like mine to have options for running a big facility with inventory.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy the platform is for both my clients and me. I've got great feedback for booking being so easy. The BEST feature BusyPaws has that most others don't is 2-way Google calendar sync; believe me, I checked for this on multiple other pet software. It's a one-woman show around here, so if I schedule a doctor's appointment for my daughter, it saves me so much time that it will automatically block out that time from my schedule for clients to choose from. It's equally as fast to put new appointments in my calendar so I can see everything from the calendar app I was already using on my phone.

Cons:

There is no dynamic pricing option for automatically adding a discount if someone is booking more than one dog. The add-on feature is a little tricky. Add-ons automatically get applied once per pet to the booking, so if you are trying to add something that a client might want more than one of, like this, it isn't possible. Another challenge with add-ons is if a client is booking two dogs for boarding but only wants one dog's nail trimmed, and it will automatically add it to both dogs. There is no way to choose quantity or dog for add-ons.

Reasons for choosing BusyPaws

2 way google calendar sync is the main feature I couldn't find anywhere else.

Reasons for switching to BusyPaws

PocketSuite isn't specifically designed for pet businesses, and their customer service sucks. Gingr has a ton of cool features but definitely made more for a facility than a small one user business like mine.

Tasha S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

Having BusyPaws helps my business run smoothly and efficiently.

The team at BusyPaws is great to work with, their support and help documentation is very thorough and I've never been left hanging the way one sometimes experiences with other support desks. I appreciate having input on new features, and each enhancement they've made has been a great addition to the system. I also love how easy it is for my team to manage their bookings and send client follow ups, it's saved me a lot of time and energy. BusyPaws is a critical part of my every day operations and has made the administrative aspects of my business easier, more efficient and cost effective.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The interface is user friendly, with the most important integrations taken care of for you. You don't need to become a software subject matter expert to get up and running, or make simple changes. Switching to BusyPaws has reduced the amount of administrative hours across my team and made it easy to manage client and pet bookings and payments. My clients appreciate the self serve portal (I appreciate that it didn't cost extra to provide that service) that allows them to see their bookings, cancel and see their payment history

Cons:

I haven't found anything that I don't like yet! Each time I wish there was a feature, I've found it on the future road map.

Davina E.

Verified reviewer

Consumer Services

Self-Employed

Used daily for free trial

Reviewed October 2024

Best Software Out There For All Pet Services

Excellent software, and definitely the best one I have found from my research. It offers everything needed under one umbrella and I’m glad I have chosen it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use with excellent tutorials and help available when needed. It was very easy to add the code to my website as well which made me feel more competent with computers than I actually am!

Cons:

It would be helpful if, when adding input fields to the intake forms, there was the ability to edit the order of the input fields. For example; I had created a long list of questions in the Pet and Customer fields and was in the process of adding them to an intake form when I realised that I needed to change the order of some of the questions but I couldn’t drag and drop the fields so had to undo a load of the drop-downs and sort of start again. I know it would have been easier to organise this offline beforehand but I was still learning the software and it was just a little niggle. Another handy option to have in the ‘field type’ could be a table that can have text added. In my paper questionnaire I have tables asking, for example, how a dog reacts to other dogs in various situations. The first column shows the situations (eg: in the house, in the garden, on the lead, Off-lead, etc…) and then I have 8 further columns labelled things like No Issues, Avoids, Barks/ Growls, Mouths/ Bites, etc… so then I can tick whichever cell(s) apply and doesn’t take up much space. For my BusyPaws intake form, I had to create multiple answers under the Multiple Option to include all the options I need which leaves the question looking very long on the questionnaire - something which I didn’t want to look off-putting to clients.

Ashley W.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 6 months

Reviewed April 2025

I would recommend!