Pet Manager 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Pet Manager

5.0

(61)

Pricing

Starting at A$45.00 per month

About Pet Manager

Highly awarded in 2024 for Customer Service, Ease of use, best value and functionality and features.
Discover the rising star of Pet Software!
Pet Manager is a cloud-based Pet Services software solution that helps businesses streamline processes related to appointment scheduling, check-ins, invoice generation, customer communications and more on a centralized platform. The pet management module allows staff members to create a customer database, maintain transaction history, track vaccination requirements, record pet-specific notes and send email updates, whilst maintaining compliance with GDPR guidelines.

Pet Manager's bookings functionality lets employees add multiple animals in a single appointment, record personal items, and calculate booking cost based on several criteria, including animal size, sex, nature, breed and location. The dashboard allows users to generate reports to track in-house capacity, pet dietary needs, generated invoices and payments. Additionally, administrators can set up daily data backups, configure access rights, maintain user logs, create email templates and distribute discounts.

Pet Manager facilitates integration with several third-party soluti...

Pet Manager Screenshots

Pet Manager Pricing and Plans

Starting price: A$45.00 per month

Free Trial

Free Version

Starter

A$45.00

flat rate, per month

Plan includes:

30 Days FREE! No Credit Card
Unlimited Users
Multiple Cattery Pens/Suites
Multiple Day Care Places
Multiple Dog Kennels/Suites
Multiple Grooming Places
Multiple Training Places
Multiple Dog Park Places
Multiple Hydrotherapy Places
Multiple In-Home Services Places

Standard

A$65.00

flat rate, per month

Plan includes:

1 Site/Location
30 Days FREE! No Credit Card
Unlimited Users
Up to 30 Cattery Pens/Suites
Up to 30 Day Care Places
Up to 30 Dog Kennels/Suites
Up to 30 Grooming Places
Up to 30 Training Places
Up to 30 Dog Park Places
Up to 30 Hydrotherapy Places

Deluxe

A$85.00

flat rate, per month

Plan includes:

30 Days FREE! No Credit Card
1 Site/Location
Unlimited Users
Unlimited Cattery Pens/Suites
Unlimited Day Care Places
Unlimited Dog Kennels/Suites
Unlimited Grooming Places
Unlimited Training Places
Unlimited Hydrotherapy Places
Unlimited Dog Park Places

Multi-site

A$220.00

flat rate, per month

Plan includes:

30 Days FREE! No Credit Card
Unlimited Users
Up to 3 Sites/Locations
Unlimited Cattery Pens/Suites
Unlimited Day Care Places
Unlimited Dog Kennels/Suites
Unlimited Grooming Places
Unlimited Training Places
Unlimited Hydrotherapy Places
Unlimited Dog Park Places

Enterprise Plan

A$340.00

flat rate, per month

Plan includes:

30 Days FREE! No Credit Card
Unlimited Users
Up to 5 Sites/Locations
Unlimited Day Care Places
Unlimited Cattery Pens/Suites
Unlimited Dog Kennels/Suites
Unlimited Training Places
Unlimited Grooming Places
Unlimited Hydrotherapy Places
Unlimited Dog Park Places

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Pet Manager Features

Popular features found in Kennel
Client Management
Client Portal
Electronic Payments
Employee Management
Mobile Access
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Records Management
Reminders
More features of Pet Manager
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
Appointment Management
Appointment Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Calendar Management
Confirmations/Reminders
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Service Management
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Alerts
Email Marketing
Email Reminders
Event Calendar
Facility Scheduling
Inventory Management
Invoice Management
Mobile Grooming
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Personalization
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Reminders
Staff Management
Task Management
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management

Pet Manager Integrations

Stripe

Integration rated 4.9 from 12 reviews

Mailchimp

Xero

Pet Manager User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.8

Robin I.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

I Didn't Know What I was missing until I Switched to This Software.

I am very, very happy with this software, and the owners/employees. I'm so glad I found them when I was looking for a better alternative.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I transitioned over from a onsite based booking program to this web based program, and did not know what I was missing. I absolutely love the ability to answer clients, check schedules and book them wherever I am. Tonight I worked from the sauna at the gym. In addition to being so versatile it also much cheaper than the outdated software I was using. It has been easy to customize, and when I set up my initial account they helped me port all of my client info over. The owner's have been extremely responsive to me whenever I have had a question. I am addressed very quickly, and thoroughly. They have walked me through quite a few things that I needed to learn, and taught me ways to make things easier on myself. I chose the monthly billing and have had zero issues whatsoever with it. The security has been great. I have had no doubts at all that my account is safe.

Cons:

The only thing I can think of that would be a fun addition is color schemes and templates, but it doesn't affect the program in any way.

Reasons for switching to Pet Manager

After purchasing the program and spending a large sum on it they updated the program and went online. They no longer supported/allowed me to operate the program I had already purchased and required costly upgrades. I felt like I was being held ransom, and either I had to start from scratch elsewhere, or pay their high fees. Since I felt their customer service was (always) poor, and the ethics of not supporting a purchased program was poor I decided to start from scratch. Once I made the switch to Pet Manager I realized how outdated Kennel Connection was. I have been extremely happy with the switch.

Juan Pablo T.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Distrito Canino

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the functionallities it provides and the ease of use, it is very intuitive and gives me the toold that I needed

Cons:

Honestly not much, some things like the web site integrations could be better but thats pretty much it.

Reasons for choosing Pet Manager

I chosed PM mainly due to 3 reasons; 1. it allow to make recipts and invoices for hotel pricing using nights, not days. 2. The package feature, and 3. The price

Geraldine S.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Pet. Manager

Very good Easy to book Clients like being able to manage online Love the schedular bar so easy to see and move dogs ar busy times

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of booking and organisation of the kennels

Cons:

Navigating the system settings Finding seasons settings Where the documents are located Where to find bank details The staffing schedule having to set each day is clunky and time consuming

Vendor Response

Thanks for your review Geraldine. We appreciate you outlining that our software is good for ease of booking and organisation of the kennels. With regards to the cons. Season settings are in settings > customization > seasons. Documents are in settings > email/sms & documents, Bank details are in settings > invoices & prices > Invoice notes. Regarding the staffing schedule. We have a simple system for automatically scheduling your staff on called "Staff Roster Templates" available under settings > account > staff roster templates. With that you can have preset roster that keeps a set number of weeks rostered ahead. We can't find any tickets regarding any of these issues you raise. Please note - we are always here if you need support. We pride ourselves on our amazing support and hope you utilise it in the future to solve these issues for you. If you wish to do a quick remote session to go over all these settings you are missing please let me know. Regards Ian Pet Manager Support

Replied July 2024

vikki d.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Pet Manager making my life easy

Pet Manager staff have been helpful when I have needed something clarified. From the initial booking details to the invoicing I enjoy working with the Pet Manager software which you can't say about most programs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our business wouldn't run smoothly without Pet Manager. The ease of finding, recording new customers and invoicing make our lives so much easier.

Cons:

Hard to find something that I like least. I don't feel there is a "least like" as the staff are always helpfull if I encounter a difficulty

Reasons for choosing Pet Manager

Pet manager is Australian and their business model is designed for Australian companies.

Candy B.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Pet Manager Review

The experience with Pet manager has been good. Customer service is always prompt and helpful, I’m not left waiting for long. Reasonably priced and they are always looking to improve

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find the report menus very helpful to track progress such as occupancy over the years as well as financials. The automations are also good and save a lot of time.

Cons:

I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me.

Reasons for switching to Pet Manager

I did not like their invoicing or calendar. It may have changed in the last 3 years. But sometimes double bookings got made by mistake and there was no easy way to check up on payments other than going into the individual customer

Georga K.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

5 stars for Pet Manager!!

Really great experience and i would recommend the program to others in a heart beat! I like that it is also a local family owned business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service, easy to contact and they are very helpful with answering any questions. they often get back to me within 24 hours, if not sooner. Have developed the program to compliment how i run my business, go so far as to make another page for me. They take on feedback and genuinely care about helping their customer get the most out of the program.

Cons:

Sometimes it isn't very user friendly - but i am able to get in contact with them to help. I'm looking forward to their upcoming upgrades - especially the health check section - this will be a game changer!

Sarah S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Happy new business owner

Have had great support in the initial setup. The package is very easy to use and am extremely happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used this package in my previous employment. Now I have started my own business, I wanted to use Pet Manager again for ease of use and also customer consistency. Highly recommend. Very easy to use and great tools and support when required.

Cons:

It has pretty much everything I need, only a couple of tweeks but that is just for my visual preference.

Valerie O.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Love Love Love Peet Manager!!!

I love it! I am still fine tuning the program to our needs, There are so many customization features! The program is easy to understand and maneuver through when first getting started. This program allows us to easily book appointments and keep track of vaccine records.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pet Manager is fantastic for my business. The customization features allow me to set up a program tailored to our needs.

Cons:

I would like to see more report options. I currently export to Excel and re-sort as needed. I do appreciate being able to have the export option though.

Michelle N.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2026

Great service easy to navigate

The team walked me through the program when I first purchased and answered any and all silly questions I had. Even gave me very helpful tips in running by business as I was all very new to owning a Cattery. I have very quickly learnt how to use the program. I also love that I can customise days when I want time off and block bookings on my calendar.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don’t have to spend more time on the phone, gathering information and making bookings. I just direct the client to my website and to book directly through pet manager, most of the time I don’t even have direct contact and the bookings just appear via email. I’m very busy as it is and this takes so much pressure off, without having to remember so much. I just go into my phone or laptop and see what’s on the the next day/week etc.

Cons:

I can’t fault pet manager, If I ever have a problem or can’t figure something out, I just send a message to the help team and within a day I have my answer.

Susan T.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Pet Manager Software

Excellent customer service & overall, it's a great product. It is relatively easy for new staff to familiarize themselves with the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once familiar with the product it has lots of great features & online accessibility for clients is a time saver at reception! Once clients have created their own profile, it is very straightforward for them to create bookings or manage their information.

Cons:

While understandable, the monthly costs have increased. I would like a couple of the features to be a little easier to implement, namely the deposit function, as well as the option to link to Quicken as well as Xero!

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