SortScape 2026: Benefits, Features & Pricing

Hi Danny, thank you so much for your glowing review! We’re thrilled you find SortScape’s simplicity, automation features, and QuickBooks integration so valuable. It’s great to know our support team has been responsive and helpful. If you ever need anything you know where to reach us :)

Replied January 2025

Hi Jack, Thanks for taking the time to leave such a thoughtful review. It’s great to hear how much time you’re saving with route optimisation, and that the Xero integration and AI support tools are working well for your team. I also appreciate your feedback on pricing. We’re always trying to strike the right balance between flexibility and simplicity, while keeping SortScape competitively priced and continuing to add value through regular improvements. We’ll definitely keep the per-user pricing idea in mind as we review things in the future. Thanks again for choosing SortScape and for sharing your experience. Kind regards, Bill

Replied January 2026

Hi Daniel, Thanks for your review and for highlighting SortScape's effective scheduling and mobile accessibility. We're glad our support team has been helpful when you needed us. Just so you know, we just fixed the small bug you mentioned about runs getting reordered so thank you for making us aware of this. Your feedback is invaluable, and we're committed to continuous improvement. Thanks again for choosing SortScape!

Replied January 2024

Hi Phoebe, Thanks for the great review and for being with SortScape for so many years. It’s great to hear that both the office and onsite team enjoy using the app! We also appreciate all the feedback you’ve shared over time — it's genuinely helped guide improvements. Thanks for the Xero Projects idea as well; it’s definitely something to keep in mind for future releases. Thanks again! Kind regards, Bill

Replied January 2026

Hi Luke, Thanks so much for the fantastic review 💪 It’s great to hear SortScape has taken the stress out of admin and made invoicing simple and affordable — especially for a solo business owner. Helping you save time, look professional, and sleep better at night is exactly what we’re aiming for. Our only regret is not inventing a time machine so we could’ve got you onto it sooner 🙂

Replied February 2026

Hi Delarey, Thanks for the great review — we’re really glad to hear you’ve found SortScape good value and that our team has been helpful when you’ve needed support. On the messaging side, SMS messages are charged based on length. A standard text message is ~160 characters, so longer messages can use more than one message credit. The message is still delivered normally to the client — it just consumes multiple credits due to how SMS pricing works. We keep the default templates short for this reason, and the app shows how many message credits a message will use before it’s sent. If you ever want help reviewing a specific message or example, our support team is always happy to clarify. Thanks again for the feedback and for recommending SortScape!

Replied February 2026

Hi Adrian, Thanks for the review and for being a loyal SortScape customer for a couple of years now. It's great to hear how much easier it’s made organising your jobs and keeping clients informed. On the out-of-service point, the app does allow read-only access to your schedule when coverage drops, but your feedback around being able to keep interacting and sync in the background is a really good one. Improving how the app behaves in poor or no-signal areas is something we continue to think about as we evolve the mobile experience. Thanks again for taking the time to share your experience — your feedback helps a lot!

Replied January 2026

Thanks for the great review, Alex! It’s great to hear SortScape has become an essential tool for both admin and crews in the field. Crew naming can definitely get tricky at times — if there’s anything in particular that’s confusing, feel free to reach out to support and we’ll be happy to help. Thanks again for choosing SortScape and for sharing your experience 🙏

Replied January 2026

Hi Nikki, Thanks for the kind review! It’s great to hear SortScape helped your team move smoothly from paper to digital. Regarding onsite labour, hours can be logged for anyone who exists in the system. You can add users without giving them app access, however they will still count toward your licensed user total. Some customers choose to only create accounts for foremen to reduce licensing costs, but the trade-off is that hours can’t be logged against staff who don’t have accounts. If you’d like to talk through the best setup for your team or explore different options, our support team is always happy to help. Thanks again for taking the time to leave a review — we really appreciate it! Kind regards, Bill

Replied January 2026

Hi Janna, Thanks for the review. I'm glad to hear SortScape is helping keep runs organised and communication with staff and customers running smoothly! On mobile, staff can pull down on the schedule to refresh and pick up any changes. That said, we appreciate the feedback and are always looking at ways to make updates feel faster and more obvious in the app. Thanks again for taking the time to share your experience!

Replied January 2026