Verse.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Verse.ai

4.8

(48)

Pricing

Starting at $5,000.00 per month

About Verse.ai

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations.

Verse.ai helps businesses with lead response and follow-up. By infusing innovative technology with industry expertise, Verse.io has developed a formula built to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize focus on serious prospects in order to increase conversion rates.

The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Verse.io uses a blend of automation, human touch, and proven scripts to instantly contact every lead and vet thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to a CRM. Once the lead is deemed qualified, it is passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar.

Verse.ai Screenshots

Verse.ai Pricing and Plans

Starting price: $5,000.00 per month

Free Trial

Free Version

Basic

$5,000.00

usage based, per month

No plan information available

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Verse.ai Features

Popular features found in Lead Nurturing
A/B Testing
Campaign Management
Drip Campaigns
Lead Notifications
Lead Qualification
Personalization
More features of Verse.ai
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
Appointment Management
Appointment Scheduling
Calendar Management
Chatbot
Chat/Messaging
Contact Database
CRM
Customer Database
Dashboard
Email Automation
Email Management
Email Marketing
Human Handover
Interaction Tracking
Lead Capture
Lead Distribution
Lead Engagement
Lead Management
Lead Nurturing
Lead Segmentation
Multi-Channel Communication
Natural Language Processing
One-to-One Messaging
Performance Metrics
Pipeline Management
Real-time Conversations
Real-Time Data
Real-Time Notifications
Referral Tracking
Reporting/Analytics
Sales Pipeline Management
SMS Messaging
Source Tracking

Verse.ai User Reviews

Overall Rating

4.8

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.8

Functionality

4.8

Trevor H.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

Game changer for inside sales

We receive calls at all hours during nights and weekends from customers. There's no way we could have staffed for that. Verse has leveled up our customer interaction in every way imaginable. They even qualified a customer for us via SMS at 3am who signed up on our website! We work very closely with [SENSITIVE CONTENT HIDDEN] on a week-to-week basis to make sure that our two systems are humming in perfect sync and I can't speak highly enough about him. Highly recommend both the product and the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Verse has truly transformed my inside sales team. After adding Verse to our funnel, 40% of the customers my inside sales team talks to are converted into opportunities in our CRM. We work out of Salesforce and the data they zap back to us makes it really easy to manage everything out of our existing system.

Cons:

While the tech integration is really easy to plugin with Salesforce (zapier), we set our system up with some different fields, vocab, funnel stages before we worked with Verse. We've had to create a lot of new automations to get everything working in our company's format. I don't see this as Verse's fault at all though. It's jut the nature of plugging in a new front line sales team into a mature existing system. The tradeoff that we get in customer experience and sales efficiency are a no brainer though.

Reasons for switching to Verse.ai

We used to have an offshore answering service for overflow calls. They had no CRM integration and couldn't handle complex customer interactions. Ironically, they were actually more expensive than Verse because they billed by rep by hour whereas Verse is paid per lead. Switching was a easy decision.

Vendor Response

Hey Trevor. Thanks so much for taking the time to review Verse. 40% is so amazing to see, not to mention it's great to hear ROI has been greater since switching to our contact center and software. Excited to keep converting those leads into opportunities for you! Cheers.

Replied June 2020

Brad S.

Verified reviewer

Utilities

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Excellent lead follow up, engagement, and qualification

We have seen a measurable increase in appts, deals closed, and customers engaged. The customer service from [SENSITIVE CONTENT] is amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I just cannot explain how critical this software is to my company. Having the ability to have 1000s of conversations simultaneously, and constant follow-up. I have seen leads, over a year old, our AI Verse software texted almost 50 times with no response. Finally a response, Verse schedules a lead and we close. That amount of follow-up is not something any human is capable of doing. Talk about meat on the bone!!

Cons:

The AI is just that- artificial. The conversations are not always perfect. But when you weigh the cons against the pros, this is a no-brainer.

Adam W.

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Wanted more

Overall it was good but not great. We wanted more features to customize our responses depending on lead source. Also wanted a longer follow up / nurture process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

loved that the new leads were connected with ASAP which helped when an agent was not available.

Cons:

Follow up / qualification was too short. I have had many leads where I follow up after unqualified and was able to connect. Texting templates were very generic. Conversion was too low and have had better success doing it ourselves. Also, could not customize depending on lead sources.

Verified

Reviewer

Electrical/ Electronic Manufacturing

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Helping us 24/7

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Verse allows me to qualify leads 24/7 for solar and HVAC.

Cons:

There is nothing I don't like about Verse.

Vendor Response

Hey there! Thanks for taking the time to review Verse. We're so glad you're happy with the 24/7 lead qualification and we can't wait to watch you grow even more! Cheers.

Replied February 2021

Buddy S.

Verified reviewer

Banking

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Verse is doing the Job that I least like to do

I would highly recommend Verse.io as a solution to follow up to time sensitive leads. The ROI is unbelievable already.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am producing FB and Google Leads. They are contacted immediately after requsting information 24 hours a day. Verse follows up unti the lead is set as an appointment or determined to be unqualified. You can set the qualification parameters and wording of responses to Leads. It is like hiring a 24/7 staff.

Cons:

N/A. The system has been tweeked several times my my Account Manager, [SENSITIVE CONTENT HIDDEN], to work exactly how I want it.

Vendor Response

Hi Buddy! Thanks so much for reviewing our software and for recommending Verse so highly! We are so glad we've been able to relieve you from the nag of speed-to-lead and lead follow up. We can't wait to see the ROI soar even more. Cheers!

Replied November 2020

Randy J.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Nice to never have a lead fall through the cracks!

Agentology solves the problem of not being able to answer each call within a few minutes because of other tasks to be done (or sleeping)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's nice that the leads are being screened to separate who is just looking from someone who is ready to buy. So nice to be at ease when you miss a call because you know it is being taken care of.

Cons:

I wish agentology could see my schedule on a calendar and let me know when someone is ready to book a showing. I understand that is coming soon.

Verified

Reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2018

Vital leg of my business

It's a great tool for lead generation. Put some money in my pocket.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Work's fluently with my other systems I use.

Cons:

I'd like to see some sort of report. I don't think that's an option now unless I'm missing it.

Nicholas Y.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Ease of use to lend a hand to a busy agent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to use, follow along and watch how they interact with your clients.

Cons:

I wish we could be told if the employee is a girl or a boy. They are all named Alex, which makes it easy, but when I am talking to the cleint I have to avoid pronouns until I hear them say, "Alex was great, she was so sweet" etc.

Robb F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed June 2020

Incredible Lead Qualification System and Tool

We are able to better qualify our leads and make sure that the leads are of high value for our clients. Our clients love this because we are only sending them the best of the best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the implementation and their ability to make the system function exactly as you need it to. The ability for the team to understand our needs as a client was second to none.

Cons:

I don't know that we have found anything missing with this software. The tool is one of the most solid I have ever used.

Vendor Response

Hey Robb. Love the tagline and thanks for taking time to review our software. Our goal is to relieve your team and align their efforts. We are so glad Verse has been doing just that for you. We love watching you guys do so well!

Replied July 2020

Robert W. C.

Verified reviewer

Renewables & Environment

Self-Employed

Used other for less than 12 months

Review source

Reviewed July 2020

Great Leadership, The Right Tool For The Job

Excellent. I enjoy conferring with the business leadership and I know that industry colleagues are going to be handled well.

Ratings Breakdown

Ease of use

Functionality

Pros:

Lead generation is critical in the renewable energy industry, and if you don't follow up right away and meet the customer where they are - you are lost. I have referred Verse.io on a couple of occasions to industry colleagues and will continue to do so.

Cons:

Not applicable. I haven't had any negative experiences with the tool.

Vendor Response

Hey Robert! We're so glad to see how it's helped capitalize on all of your generated leads. We know in renewable energy how vital it is to cater to the consumer. We appreciate your review and referrals and can't wait to see you guys continue to grow! Cheers.

Replied July 2020

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