AbacusLaw vs Clio: Which is best for you?

I loved that we can customize templates and that we could set up the files as we liked.

I’m not sure if it’s improved but the customer service was an issue for us.

It has allowed for partners in our firm have actual data at their fingertips and it has allowed our firm to get bills out quicker and a better handle on our collections with the multiple payment methods available with clio payments.

Beware that if you’re not happy with their service and you’ve paid for a yearly subscription, they will say they will "check refund eligibility" and just cancel your account and not refund you without advising you.