8am CasePeer vs Neos: Which is best for you?

It’s a helpful case management tool that keeps files organized, helps track communication, and supports daily workflow. While it could be faster and offer more flexibility in certain features, it ultimately streamlines the case-handling process and makes tracking deadlines much easier.

I do not like that there are no numbers on the notifications for tasks and texts, that it's just a red dot.

It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on.

The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks.