8am CasePeer vs ServeManager: Which is best for you?

It’s a helpful case management tool that keeps files organized, helps track communication, and supports daily workflow. While it could be faster and offer more flexibility in certain features, it ultimately streamlines the case-handling process and makes tracking deadlines much easier.

I do not like that there are no numbers on the notifications for tasks and texts, that it's just a red dot.

As a newly implemented ticket management system, ServeManager is an excellent software choice.

Also, the layout of service attempt information (once you click on the attempt) has made it impossible to copy and paste the information and place in an email in a neat arrangement.