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Josh P.
Advisor, 7 years

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Updated January 6, 2026
Neos vs Thread Legal: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$109.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
For Legal Professionals
4.89
Access Controls/Permissions
4.83
Customizable Fields
4.67
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Document Management
4.87
Case Management
4.72
Client Management
4.63
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Integrations
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Pros / Cons
- It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on.
- The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks.
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- Thread lacks customization options, which may be a drawback for some for some of our needs. But overall, it has improved our work.
- What I have liked the least is the lack of integration of Thread with other billing Software such as TSheets from Quickbooks, which we use to record time entries for our legal staff as well as run bills/invoices.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
23 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad