Chaport 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chaport

4.9

(63)

Pricing

Starting at $29.00 per month

About Chaport

Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.

Key features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to cr...

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Chaport User Interface

Popular Chaport Alternatives

Main Product

Chaport

4.9

(63)

Ratings Breakdown

4.90Ease of use
4.84Value for money
4.93Customer support
4.63Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

LiveAgent

4.7

(1752)

Ratings Breakdown

4.57Ease of use
4.65Value for money
4.70Customer support
4.57Functionality

Pricing

Starting at $15.00 per month

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Alternative Product

Zendesk Suite

4.4

(4068)

Ratings Breakdown

4.33Ease of use
4.16Value for money
4.26Customer support
4.36Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

Tidio

4.7

(590)

Ratings Breakdown

4.66Ease of use
4.48Value for money
4.63Customer support
4.61Functionality

Pricing

Starting at $24.17 per month

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Alternative Product

Intercom

4.5

(1131)

Ratings Breakdown

4.38Ease of use
3.99Value for money
4.27Customer support
4.38Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

Wati

4.6

(202)

Ratings Breakdown

4.64Ease of use
4.32Value for money
4.24Customer support
4.47Functionality

Pricing

Starting at $59.00 per month

Get Price

Chaport Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

30-Day Chat History
Basic Widget Customization
Unlimited Chats & Websites
Web/Desktop and Mobile Apps

Pro

$29.00

flat rate, per month

Plan includes:

Everything in Free
Unlimited Chat History
Auto-Invitations
Facebook, Viber, Telegram
Advanced Widget Customization
Saved Replies
Pre-Chat Form
Detailed Reports
Auto-Responder
REST and JavaScript API

Unlimited

$99.00

flat rate, per month

Plan includes:

Everything in Pro
Chatbots
Knowledge Base + FAQ bot
Teams
Assignment rules
Custom Fields
Shared Saved Replies
Chat Ratings
Advanced Reports
On-Demand Reports

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Chaport Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Chaport
AI/Machine Learning
API
Automated Responses
Automated Routing
Chatbot
Chat Transcript
Code-free Development
Communication Management
CRM
Customer Communication
Customer History
Customer Support
Email Management
For Sales/Marketing
Geotargeting
Interaction Tracking
Knowledge Base Management
Knowledge Management
Language Detection
Lead Capture
Live Chat
Multi-Language
Natural Language Processing
Offline Form
Pre-Configured Bot
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Social Media Integration
Surveys & Feedback
Web Notifications
Website Integration

Chaport Integrations

HubSpot CRM

Joomla

Ecwid

Google Analytics 360

Slack

WordPress

See all 10 integrations

Chaport User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.6

Gökhan A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for free trial

Review source

Reviewed September 2021

Fast, Clean & Easy to use Live chat service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, cool UI & great customer support!

Cons:

Chaport solves all my needs for now.

Reasons for choosing Chaport

I tried and used at least 10 services and I can clearly say chatport is the easiest and smooth service

Billy P.

Verified reviewer

Education Management

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Chaport is wonderful

My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary.

Cons:

I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.

Luis P.

Verified reviewer

Education Management

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed September 2018

Simple live chat solution

Chaport is a simple live chat solution which has provided my business with a straightforward way to communicate with potential customers through my website. Although it could be improved in may ways, with more functionalities, I believe it is a great software if you're only looking to offer your website visitors a chance to communicate with you more quickly and easily. Great for new leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best things about Chaport are: - Really easy set-up - Easy to use - Mobile app to chat with website visitors - Clean backend platform - Customisation of chat - Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly

Cons:

What I don't like about Chatport is: - Really limited options - Limited mobile app, not optimised for iPhone X - No option to include knowledgebase as other live chats do - Sometimes the conditional logic fails to work

Vendor Response

Thank you for your feedback, Luis! We'll optimize our mobile app for iPhone X soon. As for the functionality, we're constantly adding new features. At the same time, we want to keep the product as simple as possible because the simplicity is one of our main benefits.

Replied September 2018

Amal A.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Really easy and perfect product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and as a designer I love the whole design system. Good job, Chaport team! Keep it up!

Cons:

It would be perfect to add custom backgrounds.

Suvran R.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Awesome new chat platform which does its core service well

It has been great. With great customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It simplify the chat conversation like with the unified box, chat forward and tagging. But at the same time cover the automation very well. And as we know the features in the coming month, it is worth subscribing for.

Cons:

Not much as it does its core work accurately.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for free trial

Review source

Reviewed June 2019

Fast and Easy to use!

Chaport is awesome! Their CSRs are really helpful. Just drop them a message, and they'll be more than happy to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to install and use; you can have it up and running in no time. If you need custom web integration their well-documented API got you covered.

Cons:

No(?) chat bubble customization.

Verified

Reviewer

Computer Software

2-10 employees

Used weekly for free trial

Review source

Reviewed January 2019

Simple. Has what's necessary for the most start ups. Most affordable.

Just started, excellent so far!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install and use Fairly quick to respond support team Best pricing (at the time of writing this review) Mobile app and various integrations via Zapier make it easy to never miss messages

Cons:

Still at start up stage, or so it seems. Typos on the website and emails. Not so easy to use API and Zapier, since need to request tokens and invitations manually via email. Having proper ticketing/support option and ability to give users respond to email directly (when operator replies) would be good to have and make it a good competitor of long time players like Zen desk.