Chaport 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Chaport

4.9

(63)

Pricing

Starting at $29.00 per month

About Chaport

Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.

Key features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to cr...

Chaport Screenshots

Chaport Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

30-Day Chat History
Basic Widget Customization
Unlimited Chats & Websites
Web/Desktop and Mobile Apps

Pro

$29.00

flat rate, per month

Plan includes:

Everything in Free
Unlimited Chat History
Auto-Invitations
Facebook, Viber, Telegram
Advanced Widget Customization
Saved Replies
Pre-Chat Form
Detailed Reports
Auto-Responder
REST and JavaScript API

Unlimited

$99.00

flat rate, per month

Plan includes:

Everything in Pro
Chatbots
Knowledge Base + FAQ bot
Teams
Assignment rules
Custom Fields
Shared Saved Replies
Chat Ratings
Advanced Reports
On-Demand Reports

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Chaport Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Chaport
AI/Machine Learning
API
Automated Responses
Automated Routing
Chatbot
Chat Transcript
Code-free Development
Communication Management
CRM
Customer Communication
Customer History
Customer Support
Email Management
For Sales/Marketing
Geotargeting
Interaction Tracking
Knowledge Base Management
Knowledge Management
Language Detection
Lead Capture
Live Chat
Multi-Language
Natural Language Processing
Offline Form
Pre-Configured Bot
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Social Media Integration
Surveys & Feedback
Web Notifications
Website Integration

Chaport Integrations

HubSpot CRM

Joomla

Ecwid

Google Analytics 360

Slack

WordPress

See all 10 integrations

Chaport User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.6

Gökhan A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for free trial

Review source

Reviewed September 2021

Fast, Clean & Easy to use Live chat service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, cool UI & great customer support!

Cons:

Chaport solves all my needs for now.

Reasons for choosing Chaport

I tried and used at least 10 services and I can clearly say chatport is the easiest and smooth service

Rachel B.

Verified reviewer

Research

Self-Employed

Used daily for less than 6 months

Reviewed March 2024

Easy to install and simple to use!

Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly.

Cons:

The only thing I would change, is the notification noise - I'd have it louder and longer.

Luis P.

Verified reviewer

Education Management

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed September 2018

Simple live chat solution

Chaport is a simple live chat solution which has provided my business with a straightforward way to communicate with potential customers through my website. Although it could be improved in may ways, with more functionalities, I believe it is a great software if you're only looking to offer your website visitors a chance to communicate with you more quickly and easily. Great for new leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best things about Chaport are: - Really easy set-up - Easy to use - Mobile app to chat with website visitors - Clean backend platform - Customisation of chat - Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly

Cons:

What I don't like about Chatport is: - Really limited options - Limited mobile app, not optimised for iPhone X - No option to include knowledgebase as other live chats do - Sometimes the conditional logic fails to work

Vendor Response

Thank you for your feedback, Luis! We'll optimize our mobile app for iPhone X soon. As for the functionality, we're constantly adding new features. At the same time, we want to keep the product as simple as possible because the simplicity is one of our main benefits.

Replied September 2018

Amal A.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Really easy and perfect product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and as a designer I love the whole design system. Good job, Chaport team! Keep it up!

Cons:

It would be perfect to add custom backgrounds.

Suvran R.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Awesome new chat platform which does its core service well

It has been great. With great customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It simplify the chat conversation like with the unified box, chat forward and tagging. But at the same time cover the automation very well. And as we know the features in the coming month, it is worth subscribing for.

Cons:

Not much as it does its core work accurately.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for free trial

Review source

Reviewed June 2019

Fast and Easy to use!

Chaport is awesome! Their CSRs are really helpful. Just drop them a message, and they'll be more than happy to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to install and use; you can have it up and running in no time. If you need custom web integration their well-documented API got you covered.

Cons:

No(?) chat bubble customization.

Verified

Reviewer

Computer Software

2-10 employees

Used weekly for free trial

Review source

Reviewed January 2019

Simple. Has what's necessary for the most start ups. Most affordable.

Just started, excellent so far!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install and use Fairly quick to respond support team Best pricing (at the time of writing this review) Mobile app and various integrations via Zapier make it easy to never miss messages

Cons:

Still at start up stage, or so it seems. Typos on the website and emails. Not so easy to use API and Zapier, since need to request tokens and invitations manually via email. Having proper ticketing/support option and ability to give users respond to email directly (when operator replies) would be good to have and make it a good competitor of long time players like Zen desk.