Chaport 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chaport

4.9

(63)

Pricing

Starting at $29.00 per month

About Chaport

Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.

Key features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to cr...

Chaport Screenshots

Chaport Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

30-Day Chat History
Basic Widget Customization
Unlimited Chats & Websites
Web/Desktop and Mobile Apps

Pro

$29.00

flat rate, per month

Plan includes:

Everything in Free
Unlimited Chat History
Auto-Invitations
Facebook, Viber, Telegram
Advanced Widget Customization
Saved Replies
Pre-Chat Form
Detailed Reports
Auto-Responder
REST and JavaScript API

Unlimited

$99.00

flat rate, per month

Plan includes:

Everything in Pro
Chatbots
Knowledge Base + FAQ bot
Teams
Assignment rules
Custom Fields
Shared Saved Replies
Chat Ratings
Advanced Reports
On-Demand Reports

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Chaport Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Chaport
AI/Machine Learning
API
Automated Responses
Automated Routing
Chatbot
Chat Transcript
Code-free Development
Communication Management
CRM
Customer Communication
Customer History
Customer Support
Email Management
For Sales/Marketing
Geotargeting
Interaction Tracking
Knowledge Base Management
Knowledge Management
Language Detection
Lead Capture
Live Chat
Multi-Language
Natural Language Processing
Offline Form
Pre-Configured Bot
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Social Media Integration
Surveys & Feedback
Web Notifications
Website Integration

Chaport Integrations

HubSpot CRM

Joomla

Ecwid

Google Analytics 360

Slack

WordPress

See all 10 integrations

Chaport User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.6

Sergey B.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Сovers all needs at the best price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market

Cons:

There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.

Reasons for switching to Chaport

Intercom is too complicated and too expensive, we wanted a simpler solution that meets our needs. Chaport fits best

Nick C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

The best out there!

A game changer for our business. We now offer chat services to all our customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. flexibility, integrates with all the major platforms!

Cons:

I don't think there is anything to be honest.

Reasons for switching to Chaport

The chatbot, it's so easy to set up and customise.

Mihailo D.

Verified reviewer

Accounting

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2019

Chaport Live Chat Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$. You can customize your chat and that is also intresting.

Cons:

Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software

Alyssa B.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed April 2020

Great Web Chat Functions

We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.

Cons:

I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless.

Reasons for choosing Chaport

The cost, ability to turn the chat bubble off when we are not working, and ability to use the chat on multiple URLs we own.

Igor N.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for free trial

Review source

Reviewed September 2019

Simple, yet awesome software you must have on your website!

What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead! What more would one want?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for!

Cons:

None. Everything is as explained on the website.

Reasons for choosing Chaport

Functionalities were very well explained, it is clean, yet rich in features, plus it's perfect for growing teams and to try before you buy.

Harris M.

Verified reviewer

Import and Export

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Efficient, purified, easy to use and integrate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, it does not have millions of features that you'll never need, very simple, delivers the promise that they make, and most importantly they have applications for all the platforms which makes it faster and easier for our users to use them daily and interact with clients

Cons:

For now, no cons, everything seems neat as explained

Nick K.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for free trial

Review source

Reviewed July 2024

Easy to install and use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I tried a couple of Live Chat plugs for my web. But finally chose Chaport.

Cons:

Im very satisfied with Chaport. Installed by WordPress to my website. Download APP for ISO. It's all easy and free. Just WOW!!

Thea E.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Chaport Chat Support

Excellent! I would also like to use it for our company's website soon!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's cheap and super easy to deploy. It has a free trial that gives me access to most, if not, all features. Took me less than 30 minutes to get everything setup. I also like the customer service, they helped me with the most basic questions and try to "dumb down" for me.

Cons:

It's not as robust as other more complex live chat support like livechat, but it meets basic needs. I would recommend this for SMBs who would like to increase page engagement and tight on a budget.

Reasons for choosing Chaport

Value for money and really easy to deploy

Frank M.

Verified reviewer

Music

2-10 employees

Used weekly for less than 12 months

Reviewed November 2023

A Marketing and Creative Agency for Music Loves Chaport!

This website's chat feature is by far the best I have come across in years.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use and confidence no matter where I the requests will find me.

Cons:

I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients.

William B.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

Easy to customized

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Leads are everything in my business. I needed a way to get website visitors to leave there name and number so my sales staff could contact them without a bunch of "unnecessary" chats. Therefore, the ability to customize the product with very little computer skills is what I like most about Chaport software. Plus your customer service. Thank you [SENSITIVE CONTENT] for your help.

Cons:

I have very little experience with chatbot software, so I really don't know. Maybe some more templates.

Showing 1 - 10 of 63 Reviews

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