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Chaport vs LiveAgent

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Updated February 20, 2026

Chaport vs LiveAgent: Which is best for you?

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Custom shortlist of 3-5 products
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$29.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Mobile Access
5.0
Real-time Consumer-facing Chat
4.93
File Sharing
4.83
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Real-Time Monitoring
5.0
Routing
5.0
Email Monitoring
4.86
See All
Integrations
HubSpot CRM
HubSpot CRM
Joomla
Joomla
Ecwid
Ecwid
See All
Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
ProjectManager
ProjectManager
See All
Pros / Cons
  • Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.
  • The pre-built automation for busy operators is not that good.
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  • Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox
  • It is a bit hard to edit a table because there is no option to delete rows or columns.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.7/ 5
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad