1 million+ businesses helped. Get advice
Software Categories
Best Construction Categories
Best Facilities Management Categories
Best Human Resources Categories
Best Legal Management Categories
Best Manufacturing Categories
Best Medical Categories
Best Property Management Categories
Get 1-on-1 advice in 15 minutes. It's free.
Start Now

Josh P.
Advisor, 7 years

Get Free Advice
Updated December 13, 2025
Chatbase vs UChat: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00
per month
$10.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Chatbot
4.38
Natural Language Processing
4.38
Automated Responses
4.21
See All
Chatbot
4.98
Multi-Channel Communication
4.86
Live Chat
4.67
See All
Integrations
See All
See All
Pros / Cons
- ChatBot is a powerful tool for customizing and adapting chatbots.
- After we found out that they are not supporting more than 11 million characters, we cancelled the subscription, but they refused to refund us, even though we used it for 24 hours.
Read more
- I appreciate the flexibility UChat offers, from automating responses to integrating AI and NLP for enhanced client interaction. Though the extensive options required some initial learning, it ultimately helped me streamline my customer engagement, boost efficiency, and customize client journeys.
- NOT RECCOMENDED at all!
Read more
Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad