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Comm100 vs LiveAgent: Which is best for you?
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Features
- Our customers are smart; they are doing their homework, but sometimes just need our validation to guide them to the right product or to help them get the best data from their instrument.
- Our biggest challenge by far isn't with the Comm100 platform, it's with "chat" in general as a mindset change internally.
- Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox
- It is a bit hard to edit a table because there is no option to delete rows or columns.
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Recommendations
