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Comm100 vs LiveHelpNow

Updated February 6, 2026

Comm100 vs LiveHelpNow: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$31.00

per month

$21.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-time Consumer-facing Chat
5.0
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Integrations
Drupal
Drupal
Adobe Commerce
Adobe Commerce
Salesforce Sales Cloud
Salesforce Sales Cloud
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Slack
Slack
WordPress
WordPress
Zendesk Suite
Zendesk Suite
See All
Pros / Cons
  • Our customers are smart; they are doing their homework, but sometimes just need our validation to guide them to the right product or to help them get the best data from their instrument.
  • Our biggest challenge by far isn't with the Comm100 platform, it's with "chat" in general as a mindset change internally.
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  • i like the trigger and the advise to help on it and the customers service they have is on point especially jared brown has one the best customers service and knowledge he shared a lot of it
  • Comes with a ton a of great features and tools that helps guide you to provide the best customer service experience possible.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
2 Recommendations
3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad