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Ideta

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Ideta 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Ideta
Ideta
4.8
(53)

Pricing

Starting at €29.00 per month

About Ideta

Ideta is the no-code platform that lets companies easily build powerful AI agents.

Multi-AI by design, it supports the latest models from OpenAI, Microsoft, Google, Anthropic, Mistral, XAI and more, allowing you to choose the best model for each use case.

Deploy your agents on websites, WhatsApp, Messenger, Instagram, SMS, or through telephony systems like Genesys, Twilio and AudioCodes, as well as via API for advanced automations.

Ideta includes native integrations with Salesforce, HubSpot, Zendesk, SharePoint, Jira, Moodle, Stripe, Airtable, Zapier, Google Sheets, and connects any tool through its API bubble.

Import documents to build RAG, track sources, test answers and automate updates from your knowledge bases.

With function calling, MCP, AI benchmarking and detailed dashboards, Ideta makes it easy to create and scale AI agents at large.

Ideta Screenshots

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Ideta Pricing and Plans

Starting price: €29.00 per month
Free Trial
Free Version

Basic

29.00

per feature, per month

No plan information available

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    Ideta Features

    • Popular features found in Conversational AI Platform
      Chatbot
      Code-free Development
      Intent Recognition
      Live Chat
      Multi-Language
      Pre-Configured Bot
      Speech Recognition
    • More features of Ideta
      AI/Machine Learning
      API
      Autoresponders
      Business Process Automation
      Canned Responses
      Collaboration Tools
      Contextual Guidance
      CRM
      Customizable Branding
      File Sharing
      Geotargeting
      Mobile Access
      Multi-Channel Communication
      Natural Language Processing
      Natural Language Search
      Offline Form
      Personalization
      Proactive Chat
      Real-time Consumer-facing Chat
      Reporting/Analytics
      Sentiment Analysis
      Single Sign On
      Social Media Integration
      Speech Synthesis
      Third-Party Integrations
      Transcripts/Chat History
      Transfers/Routing
      Virtual Personal Assistant (VPA)

    Ideta Integrations

    Slack
    Slack
    Zapier
    Zapier
    Microsoft Teams
    Microsoft Teams
    ChatBot
    ChatBot
    Meta for Business
    Meta for Business
    Google Analytics 360
    Google Analytics 360

    See all 25 integrations

    Ideta User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    75%

    4

    25%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.7

    Have you used Ideta and would like to share your experience with others?

    Aeryn's profile

    Aeryn L.

    Verified reviewer

    Information Technology and Services

    Self-Employed

    Used monthly for less than 12 months

    Review source

    Reviewed May 2022

    An Inspiration

    5

    Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.
    Cons:
    There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.

    Reasons for choosing Ideta

    I chose Ideta because of the price, but also because of the ample options available to make the chatbox look as part of the overall website with seamless integration.

    Read More

    JT

    Jorge T.

    Verified reviewer

    Marketing and Advertising

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed June 2022

    Simple, easy to use chatbot with lot of power

    4

    I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.
    Cons:
    Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.

    Reasons for choosing Ideta

    I choose Ideta for this specific project that wanted me to put a slider the user can choose from on the website chat. None of the other chatbots that I tried let me do that. Once I started using Ideta discovered how easy is to create new bots from scratch so thats why I offer it to my clients.

    Read More

    SJ

    Shreyans J.

    Verified reviewer

    Retail

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed May 2022

    Creates Chatbot In Minutes

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Functionality
    icon
    Pros:
    - Finish Creating your new chatbot in minutes. - Easy integration with major leading platforms.
    Cons:
    - I found some of the Ai had some irrelevant suggestions, that needs to be improved. - The interface is a bit of learning curve. But you’ll get use to it later when you start using it.

    Reasons for choosing Ideta

    - Pricing and having LTD deal.

    Read More

    EP

    Edison Augusto P.

    Verified reviewer

    Computer Networking

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2022

    Great chatbot and easy to use

    5

    The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
    Cons:
    the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.

    Reasons for choosing Ideta

    the price, the functionalities and the generous limits that it includes

    Reasons for switching to Ideta

    I needed something that would integrate me multiple channels and link with dialogflow

    Read More

    CM

    Cyril M.

    Verified reviewer

    Information Services

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2023

    A good tool !

    5

    We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers.
    Cons:
    The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources !) everything is running good !

    Reasons for switching to Ideta

    With Ideta you can change the style of the tchat to intagrate it on your website with your colors.

    Read More

    Eric's profile

    Eric J.

    Verified reviewer

    Consumer Services

    Self-Employed

    Used weekly for less than 6 months

    Review source

    Reviewed May 2022

    Great no code tool to break into conversational chats

    4

    I wanted to create a smart chat bot that will help to answer my client's basic questions while also helping them schedule appointments etc.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    the ease of use to get into the tool I also really appreciated the massive amounts of education the tool provides to get me ramped up.
    Cons:
    there can be some hiccups as you learn this new way of doing things but the education helps a lot. my biggest issue was deleting things I created wrong and trying to recreate them.

    Reasons for choosing Ideta

    jivo required me to be online and didn't really help me solve my problem of being a solopreneur

    Read More

    VR

    Vinnie R.

    Verified reviewer

    E-Learning

    Self-Employed

    Used weekly for less than 6 months

    Review source

    Reviewed May 2022

    Highly Recommended

    5

    The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    - A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable
    Cons:
    They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.

    Reasons for switching to Ideta

    Better price and Botgate was a bit buggy as off when I tried it.

    Read More

    ST

    Sarah T.

    Verified reviewer

    Telecommunications

    11-50 employees

    Used weekly for less than 6 months

    Review source

    Reviewed May 2022

    Great software and team

    5

    Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Integrated AI is simple to set up and really powerful
    Cons:
    Slightly different approach to traditional chat bot but once you get the hang of it it works really well

    Reasons for choosing Ideta

    Overall features and cost were very competitive and flexible

    Reasons for switching to Ideta

    Botstar model changed

    Read More

    Zachary's profile

    Zachary I.

    Verified reviewer

    Computer Software

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2022

    I wouldn’t run my business without Ideta.

    5

    We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing
    Cons:
    The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes

    Read More

    Courtlin's profile

    Courtlin H.

    Verified reviewer

    Information Technology and Services

    Self-Employed

    Used weekly for less than 6 months

    Review source

    Reviewed June 2022

    My favorite chatbot building platform

    5

    This is my go-to chatbot-building platform. I've tried several others but found them cumbersome or tedious to setup. Ideta's templates made it much faster to generate a POC chatbot than other platforms. The cartoons and playful spirit of the site also makes the process of building a chatbot seem like less of a chore :) Ideta also has a free udemy course to help with onboarding, which is a nice touch.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    The UX/UI is clean, simple and fun to use. Although the platform is filled with cartoons, this is a serious chatbot-building platform that finally makes it easy for beginners to build chatbots. I also found the preloaded chatbot templates covered quite a few of my potential use cases, which made it much easier to get up and running with a chatbot customized for what I needed it to do (e.g. make appointments vs. tech support tickets.)
    Cons:
    The site uses a lot of tooltip pop-ups, at least during the initial onboarding; the constant interruptions are a bit distracting. Having the ability to easily turn these off would be appreciated. The tooltips are useful but sometimes I just want to play around with a tool without being bombarded with pop-up "help".

    Reasons for choosing Ideta

    Better value for the money, better UI/UX.

    Reasons for switching to Ideta

    Lack of a visual interface

    Read More

    Showing 1 - 10 of 53 Reviews
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