Ideta 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Ideta

4.8

(53)

Pricing

Starting at €29.00 per month

About Ideta

Ideta is the no-code platform that lets companies easily build powerful AI agents.

Multi-AI by design, it supports the latest models from OpenAI, Microsoft, Google, Anthropic, Mistral, XAI and more, allowing you to choose the best model for each use case.

Deploy your agents on websites, WhatsApp, Messenger, Instagram, SMS, or through telephony systems like Genesys, Twilio and AudioCodes, as well as via API for advanced automations.

Ideta includes native integrations with Salesforce, HubSpot, Zendesk, SharePoint, Jira, Moodle, Stripe, Airtable, Zapier, Google Sheets, and connects any tool through its API bubble.

Import documents to build RAG, track sources, test answers and automate updates from your knowledge bases.

With function calling, MCP, AI benchmarking and detailed dashboards, Ideta makes it easy to create and scale AI agents at large.

Ideta Screenshots

Ideta Pricing and Plans

Starting price: €29.00 per month

Free Trial

Free Version

Basic

€29.00

per feature, per month

No plan information available

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Ideta Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Ideta
AI/Machine Learning
API
Autoresponders
Business Process Automation
Canned Responses
Collaboration Tools
Contextual Guidance
CRM
Customizable Branding
File Sharing
Geotargeting
Mobile Access
Multi-Channel Communication
Natural Language Processing
Natural Language Search
Offline Form
Personalization
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Sentiment Analysis
Single Sign On
Social Media Integration
Speech Synthesis
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Personal Assistant (VPA)

Ideta Integrations

Slack

Zapier

Microsoft Teams

ChatBot

Meta for Business

Google Analytics 360

See all 25 integrations

Ideta User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.9

Functionality

4.7

Have you used Ideta and would like to share your experience with others?

Daniel H.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

A Powerful AI Chat Bot that finally seems easy enough to build.

I am enjoying the learning experience so far, it is much simpler than other bots i've had to programme.

Ratings Breakdown

Ease of use

Functionality

Pros:

A powerful bot that can integrate all sorts of external company data if needed I like that it is a very visual chat both, both at front and back end. Storing user data like name and email is quite simple Accessing company and bot information is simple.

Cons:

No Auto Save after clicking off a bubble creation. This is annoying as you have to lean to keep pressing save when it could be simple to have an autosave in place. Videos are useful but annoying. The D1-7 videos really doesn't need the [SENSITIVE CONTENT] explaining things to camera, when it is more useful to see what he is talking about with the Screen.

Reasons for switching to Ideta

I need an AI bot as well as a customer service one, but it will depend how good the customer service side of the app is.

Natasha R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Excellent Value & Service

Ideta is an extremely powerful chat-bot software that plays a crucial role in the operations of my business. I absolutely love that you can scale this bot to be as simple or complex as you want. In my case, I’ve been using this to capture leads on websites, and to provide support to existing clients. The AI functionality gives this chat-bot a real edge. While I haven’t dived into it too much yet, I’m really happy to have seen use-cases where I can expand on my current bots to improve the experience for my prospective and current clients. I also am very happy with the API integration and functionality, giving me great control over the operations of my bots. The customer support with Ideta is INCREDIBLE – one of the highlights for me, hands down. While there can be a bit of a learning curve to use their system, and there are a few little quirky things about their UI, I feel that they are very committed to the continual improve of this software, and the pros heavily outweigh any minor cons. I couldn’t be more pleased with this purchase, and am very impressed with Ideta.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ideta is a highly customizable software, from the design of the chat to the ability to connect APIs and use AI to create a bot that is 100% suited to your needs. Ideta is extremely generous in its price compared to the offerings; I feel it’s an excellent value. I’ve had to communicate with customer support, and [SENSITIVE CONTENT] has been absolutely phenomenal! Ideta supplies a tremendous amount of templates to choose from to help jump-start your bot operation. I love that there is even ecommerce functionality built right in. They seem extremely attentive to their roadmap and continuing to improve the software. I’m really looking forward to the release of the mobile app to easily respond to live chats. I’m very pleased!

Cons:

There was a bit of a learning curve for me when I transitioned from other chat bots to Ideta. They seem to be working on training materials, but it felt a bit incomplete to me, and I ended up learning how to use the software mostly through their templates and reaching out to support to get some questions answered. As this is a growing software, there can be some glitches from time to time. A notification of these things occurring would be nice (such as an update is being performed to the system, so some glitches may occur and be temporary). There are a few little quirky things with the UI, but nothing to be too picky about.

Verified

Reviewer

Banking

1001-5000 employees

Used other for less than 12 months

Reviewed December 2019

great discovery

we are trying to set up a level 1 after-sales service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

we can use it independently and the assistance is top

Cons:

too many functionalities which can disturb for administrators

Vendor Response

Thx for the review ! We'll keep the support great and work on making it easier to use.

Replied December 2019

Sanjay S.

Verified reviewer

Civic & Social Organization

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Ideta chatbots, AI chatbots, and human takeovers

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ideta is a chatbot with enhanced AI features and Live Chat takeovers. It is easy to create and customize a chatbot using Ideta with their no-code approach. There are a few templates to get you started along with guides on how to implement it on your website, Facebook, etc. You can set your flow where the bot can engage the customer after a few seconds. This allows the visitor some time to be acquainted with your product before the chatbot starts converting them into a customer. The human takeover process is seamless. You could use Ideta to handle FAQ, engage your customers, collect information to contact your website visitors again and many other ideas on how to use a chatbot. You could have different chatbots for different webpages and websites. You can easily clone/duplicate an existing bot once you built one, making it super easy to rebrand and reuse previously created bots.

Cons:

The original language of Ideta was in French, so some older tutorials reference features in French. Likewise, some descriptors appear in French as well, which are easily reportable via their chatbot. The interface is not like other chatbots out there, so there is some adjusting to the new process.

Verified

Reviewer

Internet

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed January 2023

Great product.. easy to implement and very efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best solution for anyone who needs chatbots. There is no need for software development knowledge and even if you have that knowledge, this product can help you save time with a ready and efficient solution. It is integrated with several services that allows you to add even more features.

Cons:

I haven't seen any cons yet. So far everything has worked as expected.

Ilia A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

So many possibilities!

We never hoped that one day we could find something so good!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we liked the most was the idea that it would allow us to develop an AI that could make multiple conversations for us.

Cons:

Because the software includes so many features, it took us a while to figure out how to implement all of them. But the manual helped us a lot.

Alexandra D.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Chatbot Automation made Easy

The Ideta has in-depth video training, that walks you through optimising how you engage with your audience. And everything about the app. These videos are fun, with the company mascot. Overall the team is responsive and very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is no coding required for this Chatbot. Which is awesome. It's easy to set up and you see the conversation flow in the App. This Chatbot uses natural language processing. So Chatbot is not robotic, more conversational.

Cons:

I would like my CRM to be integrated directly so I could use my existing email sequence.

Reasons for choosing Ideta

Easy to set up.

Manu C.

Verified reviewer

Retail

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2022

Finally a chatbot in French, made by a French team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've tested many chatbots but ideta is the only one that is of French origin and that integrates so well into my Ecommerce site. Well thought out, quick to deploy, with a support team that rocks and features that keep evolving. A great purchase that I don't regret!

Cons:

At the moment, very few things. It's always a little bit difficult to configure a tchatbot but this one is much more easyer than other ones i used in the past!