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Configio

Configio 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Configio
Configio
4.7
(86)

Pricing

Pricing available upon request

About Configio

Configio is the complete e-commerce platform for large and small businesses that has built-in features you need into one easy to manage package. Centralize your customer purchases, sales leads, email lists, business contacts, and staff members into one consolidated platform. Streamline operations, from website design, online event registration, to collecting signed waivers and more.

Enjoy Configio’s extremely flexible all-in-one e-commerce solution that is used in a vast number of industries. From event driven markets in marathons, camps, motorsports, education, online training, conferences, music festivals, to franchises and merchandise focused markets in every category imaginable. Our goal is to provide one integrated platform that includes every tool you need regardless of the market.

No matter the industry, we have a solution.

Configio Screenshots

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Configio Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Configio Features

    • Features of Configio
      Abstract Management
      Access Controls/Permissions
      Activity Dashboard
      Agenda Management
      Alerts/Notifications
      Application Development
      Attendance Management
      Attendance Tracking
      Attendee Management
      Attendee Profiles
      Attendee Tracking
      Badge Management
      Billing & Invoicing
      Calendar Management
      Class Registration
      Collaboration Tools
      Conferences/Conventions
      Contact Management
      Content Management
      CRM
      Customer Database
      Customer Management
      Customizable Branding
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Dashboard
      Data Import/Export
      Discount Management
      Drag & Drop
      Electronic Payments
      Email Marketing
      Email Reminders
      Email Templates
      Event Calendar
      Event Management
      Event Maps
      Event Registration
      Event Scheduling
      Event Ticketing
      Exhibit/Vendor Management
      Faculty/Staff Management
      For Summer Camps
      Gamification
      Group Registration
      Lead Generation
      Lead Management
      Lead Qualification
      Live Streaming
      Marketing Automation
      Medical Management
      Mobile Access
      Mobile Check-in
      Multi-Event
      Networking
      One-to-One Messaging
      Online Registration
      Parent Portal
      Payment Processing
      Program Management
      Promotions Management
      Real-Time Analytics
      Real-Time Chat
      Real-Time Updates
      Recording
      Refund Management
      Registration Management
      Reminders
      Reporting/Analytics
      Scheduling
      Search/Filter
      Self Check-In/Check-Out
      SMS Messaging
      Social Media Integration
      Social Promotion
      Speaker Profiles
      Sponsor Pages
      Sponsorship Management
      Survey/Poll Management
      Surveys & Feedback
      Video Conferencing
      Virtual Lobby
      Volunteer Management
      Website Management
      Workflow Management

    Configio Integrations

    Webex Suite
    Webex Suite
    GoTo Webinar
    GoTo Webinar
    Olark
    Olark
    Meta for Business
    Meta for Business
    Google Analytics 360
    Google Analytics 360
    AdRoll
    AdRoll

    See all 8 integrations

    Configio User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    71%

    4

    27%

    3

    2%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.5

    Customer support

    4.9

    Functionality

    4.5

    Michael's profile

    Michael D.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2018

    Love this product - no other system gives you the flexibility and control

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Super easy to use, tutorial videos are great. Live support is unmatched.
    Cons:
    After one year of use, we have nothing we would change at this point

    Read More

    Tina's profile

    Tina H.

    Verified reviewer

    Professional Training & Coaching

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2017

    Stellar Service, Above and Beyond Product Experience, Amazing Solutions, Great Price

    5

    When we decided to update and redo our website several months ago we had no idea what a mess it was going to become. We started with a well-branded website company and after investing more than a month of design/build time we realized that we had been misleading by the firm and that they could not provide the outcome, functionality, or support we required for our new site. We had to start completely over. We researched several companies out there and decided to choose Configio based largely on the fact that they had so many solutions all in one platform. They could do everything we needed and more! We were a little gun-shy considering our recent experience with the previous firm, so we asked a lot of questions and the service we received upfront before we ever became a customer was unmatched. Configio's team of professionals has been there with us every step of the way with a helping hand. I have never received such stellar service anywhere! When we call, we know all of the support techs by the first name and we NEVER have to wait to reach someone, which for us, time is very important. We are more than pleased with our experience with Configio and we tell everyone about them. Their product provides complete solutions for whatever you need in regards to performance, functionality, analytics, big data, user experience, and an all encompassed platform for everything we needed to run our business. We no longer have to use multiple platforms like we did in the past. Our CRM, Email, learning system, webinars, order and event tracking, website, it's all together! Thank You Configio!!! We love you.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Everything! The ability to have everything I need to run my business in one place. Order and Event tracking, big data, CRM, Email marketing, analytics, you name it.
    Cons:
    It was a bit overwhelming when I first started learning it, but you soon realize that it is set up to be user-friendly and after a few days it all starts to make sense. I find my self-navigating so easily now and everything makes sense.

    Read More

    SM

    Soren M.

    Verified reviewer

    Sports

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2025

    Great for managing events, but bad for communication

    3

    My overall experience in configio was fair. We were able to use it effiencietly in some areas, and in other areas it ran slow or inefecfive

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    I like its report generation tool and its easy bookmarking functionality. We could easily create events and assigne them to staff.
    Cons:
    It email campaing design was not easy to use. You could not easily save and resend email templates to customers.

    Read More

    DA

    David A.

    Non-Profit Organization Management

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2016

    'All-in-One' robust platform with responsive customer service

    5

    Configio has allowed our young organization to both streamline basic functions (such as email communications, event management, and webstore), as well as begin to grow into other functions and processes (such as learning management systems) within the same webspace. Customer service is very responsive and friendly, and development required for customized functions has been very detailed, straightforward, responsive to sprint changes, and delivered on time (if not sooner) than promised. I typically hesitate to give any company top ratings in all categories, but Configio is head of the class in every case.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    - Responsive and Friendly Customer Service - Price - Obvious desire and strive at all levels of the company to know and meet the customer's needs - Customization ability to brand and structure your products and processes as you see fit - Regular updates with new features that incorporate customer feedback
    Cons:
    - The learning curve for Configio is daunting at first, but you soon realize that each different piece functions similarly in process to the others. Most everything, once learned, can be applied to other features. After the initial training session and some time spent on your own, this 'con' is non-existent. - At times it's difficult to know where to look for certain options, but that's only because of how robust the system is; regardless, options are laid out as straightforward as possible, with minimal 'clicks' to get to what you need. Additionally, the knowledge base is extensive and customer service is always happy to direct you to what you need if/when you're unable to find what's needed in the help documentation.

    Read More

    Mary's profile

    Mary G.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used monthly for less than 12 months

    Review source

    Reviewed November 2021

    Started out great, but day-of service fell flat

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    2
    Customer support
    4
    Functionality
    icon
    Pros:
    The initial set up was easy. The sales team and project management team were wonderful. Unfortunately day-of support was severely lacking and I was left scrambling.
    Cons:
    Day of support was almost non existent - it caused lots of headaches

    Read More

    VR

    Verified
    Reviewer

    Hospital & Health Care

    5001-10000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed April 2019

    Lots of features but customizing beyond that is difficult

    3

    We're using Configio as a portal to allow easy signup for classes and events at our company.

    Ratings Breakdown

    2
    Ease of use
    2
    Customer support
    4
    Functionality
    icon
    Pros:
    It allows us to a lot of valuable things with handling event details and customizing the user and admin experience, but integrating with our services has been a pain
    Cons:
    If their out-of-the-box solution works for you, then you'll have a great time. But if you want them to add features or even if you want to use features (for example the Configio API) extensively that they apparently don't get much use from, then you'll have lots of trouble. It takes months to get any contracting work done from them, and they miss basic considerations that we were upfront about when we signed on with this product. Most of the UI customization is available just through hundreds of checkboxes - not an ideal interface.

    Read More

    Patrick's profile

    Patrick Z.

    Verified reviewer

    Higher Education

    Used weekly for less than 12 months

    Review source

    Reviewed June 2018

    Very easy to use and Great customer service

    4

    You get to create a website for whatever you need and it is reliable and very nice. I love the customer service and they helped a lot.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like how simple it is to use and that whenever I need a question the customer service is right there available.
    Cons:
    It takes a while to customize whatever you need to do. There are a lot of options so it is a lot to process.

    Read More

    Michael's profile

    Michael D.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used unspecified for unspecified

    Review source

    Reviewed October 2015

    Great product. All in one system. Easy to use right of the box.

    5

    We purchased the product to use for an extensive email campaign but we wanted a complete solution that included CRM. After comparing the options it became apparent that My Custom Event was the best fit for us, particularly when you factor in the system allows us to expand our options down the road with a shopping cart, product videos, etc. After our first email campaign we hit a snag and the the team at My Custom Event was there to walk us through the process and get us back on track. Their customer service from the initial demo to the help with the email campaign was top notch.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    Michael's profile

    Michael F.

    Verified reviewer

    Research

    1001-5000 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2018

    Hard to learn, but worth it

    5

    Ratings Breakdown

    3
    Ease of use
    5
    Functionality
    icon
    Pros:
    - Able to reach numerous users that stray from what is normally recognized as our target market - Helpful customer service
    Cons:
    - Not initially user friendly - No free trial

    Read More

    VR

    Verified
    Reviewer

    Banking

    Used weekly for less than 6 months

    Review source

    Reviewed July 2018

    It's Good at What it Does

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Our team had some issues learning the ins and outs of Configio initially, but their customer support gets a grade of 10/10 from me. Overall, we settled with Configio as our to-go e-commerce software for event registrations, shopping carts and many more tools they offer.
    Cons:
    As previously discussed, a con of Configio is the steep learning curve, but their customer service representatives are very knowledgeable and technical, and so it makes the transition and learning period so much easier.

    Read More

    Showing 1 - 10 of 86 Reviews

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