Firmwater LMS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Firmwater LMS

4.7

(76)

Pricing

Starting at $595.00 per month

About Firmwater LMS

Firmwater is a cloud-based, SCORM compliant learning management system (LMS) that is specifically designed for training companies. It allows training vendors to organize, distribute, track and report on their content across client sites (multi-tenant platform). Administrators can quickly set up client sites and give them the necessary course library access, branding, settings, and configuration. LMS administration is fast and easy as it can be done from a single clean and intuitive user interface.

Firmwater also enables users to design online stores to sell courses online. Clients can have multiple selling models including individual courses, and course bundles. The LMS is able to support single seat (B2C) and multiple seat (B2B) purchase scenarios.

Firmwater LMS has all the features of an LMS plus special features for training providers to sell and deliver online courses to large and small customers. Single sign-on (SSO), external LMS integration (host courses on Firmwater, deliver on the client’s platform), and certificate verification are just a few of the features that were specifically added with training vendors in mind.

Firmwater LMS Screenshots

Firmwater LMS Pricing and Plans

Starting price: $595.00 per month

Free Trial

Free Version

Starter

$595.00

flat rate, per month

Plan includes:

100 Course Starts/ Month
Custom Domain
Ecommerce With Shopify
Unlimited Users

Growth

$995.00

flat rate, per month

Plan includes:

200 Course Starts/ Month
Custom Domain
Ecommerce With Shopify
Unlimited Users

Premium

$1,495.00

flat rate, per month

Plan includes:

400 Course Starts/ Month
Custom Domain
Ecommerce With Shopify
External LMS Integration
Singe Sign-on
Unlimited Users

Tailor-made

Pricing available upon request

Plan includes:

400 Course Starts/ Month
Custom Domain
Ecommerce With Shopify
External LMS Integration
Singe Sign-on
Unlimited Users

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Firmwater LMS Features

Popular features found in Learning Management System
Assessment Management
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Certification & Licensing
Gamification
Learner Portal
Learning Paths/Tracks
Mobile Learning
SCORM Compliance
Synchronous Learning
Training Management
More features of Firmwater LMS
API
Built-in LMS
Content Library
Content Management
Corporate/Business
Course Library
Course Management
Course Tracking
Customizable Branding
eCommerce Management
eLearning Companies
Learning Management
Multi-Language
Reporting/Analytics
Reporting & Statistics
Single Sign On
Tests/Assessments
Training Companies
User Management

Firmwater LMS Integrations

Shopify

Zapier

TrackTik

Seal Subscriptions

Firmwater LMS User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

29%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.9

Functionality

4.4

Kristina B.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Reliable, Fast, and Constantly Improving LMS with Outstanding Support

Firmwater has exceeded our expectations. The system performance is much faster than our previous LMS and has resolved issues we faced with recertification, speed, and overall management. Our learners find it intuitive, and as admins, we appreciate how efficiently we can manage courses, track progress, and support users. The improvements and updates over the past few months have shown Firmwater’s strong commitment to ongoing innovation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been using Firmwater LMS for over six months, and the experience has been excellent. The platform is fast, reliable, and easy to navigate for both learners and administrators. Their customer support team is outstanding — always quick to respond and willing to help with anything we need. I also appreciate how Firmwater continually enhances and adds features based on customer feedback. It’s clear they truly listen to their users.

Cons:

There’s not much to dislike. Like any platform, there’s a short learning curve at the start, but their team makes onboarding smooth and provides great resources.

Reasons for choosing Firmwater LMS

Before choosing Firmwater LMS, we evaluated several alternatives including LearnDash, TalentLMS, and Absorb LMS. While each had useful features, Firmwater stood out for its dedicated customer support, intuitive interface, and strong focus on continuous improvement. It offered the right balance of functionality, ease of use, and reliability that best fit our organization’s needs.

Reasons for switching to Firmwater LMS

We switched from LearnDash to Firmwater because we needed a faster, more reliable LMS with stronger support and built-in tools for managing recertifications. Firmwater provided a more streamlined experience for both learners and admins, with better reporting, easier navigation, and responsive customer service. The transition eliminated several pain points we had with speed, automation, and system flexibility.

Vendor Response

Hi Kristina, Thank you so much for such a positive review. It's been a pleasure getting to know you and the team over the past year and helping with your transition to a new LMS. We have even more updates and new features coming over the next few months and into the new year that we're excited to share with our clients! Thanks! The Firmwater Team

Replied November 2025

Jennifer E.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Excellent LMS to sell courses to clients!

Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!

Cons:

The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.

Reasons for choosing Firmwater LMS

We chose Firmwater LMS because of easier set up and customer service support.

Reasons for switching to Firmwater LMS

Integration with a subscription financial processor and client self-service.

Vendor Response

Hi Jen, Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business. We're looking forward to our continued partnership in 2023! -The Firmwater Team

Replied December 2022

Bradley C.

Verified reviewer

E-Learning

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed August 2018

Awesome!!!

My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.

Cons:

Not a durn thing so far :), super easy and I am learning new things all the time.

Anwyn M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Reviewed December 2019

Great product, stellar customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support. The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline). It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable

Cons:

I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.

Reasons for choosing Firmwater LMS

Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.

Vendor Response

Anwyn, Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS. Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins). Best, Josie & the Firmwater Team

Replied December 2019

Scott R.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2021

A solid and flexible LMS

We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.

Cons:

Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.

Reasons for switching to Firmwater LMS

Cost, flexibility. DigitalChalk kept promising updates that never happened.

Vendor Response

Hi Scott, Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership. -Liam and the Firmwater Team

Replied June 2021

Benjamin S.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Fantastic!

We couldn't ask for more... and if we had I'm sure Firmwater would have already thought of it. If you are looking for an easy to get started with LMS platform your business can scale with, you have found it with Firmwater.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to understand, navigate, and customer satisfaction has been high. Progress tracking is easy to follow and understand and the user administration features have been well received. Most importantly the customer service has been exemplary and is the defining feature we most appreciate of Firmwater's LMS platform.

Cons:

Occasional fussy integration with the Shopify platform but all issues have been quickly addressed and resolved by the Firmwater team.

Vendor Response

Thanks for the review Ben! Always good to know that the LMS is easy to understand and navigate for both admins and student users. We're constantly working to improve on the Shopify integration experience and we're happy you've seen success with it! Looking forward to our continued partnership and growth with your eCommerce program.

Replied November 2025

Michael C.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

HawkGrips Recommends Firmwater!

Have been using Firmwater for 3 years, and really enjoy its simplicity for our Education department. We have about 20+ courses and will continue to grow. The process is nice and smooth for creating courses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The smooth, direct integration with Shopify is a huge help for our company. Customer service is wonderful and quick to resolve problems.

Cons:

Ideally, we’d be more integrated with HubSpot CRM, but we know the team is working at that. It would be nice if there was more maneuverability in adding participants to courses, courses to participants. It’s not easy for us to change quiz answers, and we chose to use Google Forms for evaluations instead of what Firmwater offers.

Vendor Response

Hi Michael, Thanks for the review! It's been great seeing your eCommerce business thrive and knowing that our Shopify integration has played a role there. We've recently launched a new Zapier integration that allows our customers to link the LMS to 1000s of other apps including Hubspot. We'll be sure to reach out and work with you on the best way to improve your LMS experience.

Replied November 2025

Jerry M.

Verified reviewer

Professional Training & Coaching

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed November 2025

Outstanding Support and Customer Serives

I am a part-time and administrator and have only loaded a handful of courses to Firmwater. Loading SCORM files and updating course content is intuitive and easy to use. The support I receive from my contacts at Firmwater is outstanding!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The outstanding service provided by our Firmwater representatives. [sensitive content hidden] are always available, respond quickly to our initial questions, and provide quality support, with insightful solutions that keep us up and running. I always look forward to working with them as I continue to lean how to use our Firmwater LMS more effectively.

Cons:

As a primary administrator, I need to be able to e would love to be able to review or edit courses, without having to make a copy of the course and then remove timers and prerequisites.

Vendor Response

Thanks Jerry! We strive to provide top-notch support and insight to our clients, so it's good to know you're finding it valuable! Firmwater customers can use their sandbox account or master site to review courses without any restrictions. But we understand the challenges with this for large compliance courses and will work to improve.

Replied November 2025

Shannon H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Great LMS for Organized Learning

Overall, it’s been a positive experience — the system is reliable, organized, and effective for training management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is clean, easy to navigate, and makes assigning or accessing courses simple. I liked how organized the dashboard is — it’s easy to track user progress and completion. I appreciate how Firmwater integrates well with external links and supports structured learning paths. The ability to customize courses and manage users efficiently is a big plus

Cons:

It can take a few extra steps to assign or locate specific courses in the library. The interface could be a bit more modern and intuitive in certain areas.

Vendor Response

Thank you, Shannon! We know how important it is to track user progress and completion, so we're glad you've found value in our reporting, reminders and analytics. We've recently made updates to the LMS UI and have plans to continue modernizing the LMS with our clients' needs in mind. We know that a clean and fresh user experience can help lead to reduced admin work and more course completions!

Replied November 2025

Paula B.

Verified reviewer

E-Learning

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Highly recommended!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are incredibly diligent and always provide outstanding support with any task or question we have. Their response time is impressively quick, and the team consistently goes above and beyond to ensure everything runs smoothly. Everyone we’ve interacted with has been friendly, professional, and great at explaining things clearly.

Cons:

Nothing to improve! Everything has been fantastic! Excellent service, fast responses, and a great team

Vendor Response

Thanks for the review Paula! We're happy to know that our customer success team has been such a key part of your experience wth Firmwater! We're proud to have been working with you and your team for several years now and look forward to many more!

Replied November 2025

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