Synap 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Synap

4.8

(32)

Pricing

Starting at $143.00 per month

About Synap

Synap is an award-winning online exam platform, empowering organisations to seamlessly administer secure online exams on a large scale.

Effortlessly design exams with a variety of question types, including multiple-choice, essay, drag-and-drop, fill-in-the-blank, tailored to your specific needs.

Customise exams using features such as timers, question banks, and branded certificates.

Enhance exam security and integrity with Synap's robust anti-cheat features, complemented by advanced proctoring options including video, screenshot, and AI capabilities.

Unlock invaluable insights with detailed data and visual reports, allowing for precise analysis of candidate, exam, and question performance.

Personalise your platform with branding and white-labelling options, ensuring a seamless, cohesive experience for your users.

Efficiently streamline exam processes with automation features for creation, grading, and reporting, minimising workload and maximising efficiency.

Start a 14-day free trial today to experience how Synap can streamline your exam workload!

Synap Screenshots

Synap Pricing and Plans

Starting price: $143.00 per month

Free Trial

Free Version

Standard

$143.00

per user, per month

Plan includes:

Deliver exams, practice tests and courses
Learner and question analytics
Branded certificates
Branded platform
Anti-cheat methods and lockdown

Pro

$363.00

per user, per month

Plan includes:

White-labelling & custom domain
Zapier & Segment integration
API access & webhooks
Single Sign On (SSO)
Custom roles & permissions
Sub-portals
Restrict exams by IP
Multi-factor authentication

Confused about pricing? We've got you covered.

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Synap Features

Popular features found in Learning Management System
Assessment Management
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Certification & Licensing
Gamification
Learner Portal
Learning Paths/Tracks
Mobile Learning
SCORM Compliance
Synchronous Learning
Training Management
More features of Synap
Academic/Education
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Assignment Management
Audio/Video Recording
Auditing
Automated Proctoring
Automatic Grading
Built-in LMS
Candidate Management
Certificates
Communication Management
Community Management
Compliance Tracking
Content Library
Content Management
Corporate/Business
Course Authoring
Course Library
Course Management
Course Publishing
Course Tracking
Customizable Branding
Customizable Questions
Customizable Reports
Dashboard
Data Import/Export
Data Security
eCommerce Management
eLearning Companies
Email Alerts
Email Reminders
Employee Engagement
Employee Onboarding
Employee Portal
Employee Training
Engagement Tracking
For Higher Education
Individualized Assessments
Interactive Learning
Learning Management
Live Chat
Live Proctoring
Lock Down
Media Import
Microlearning
Mobile Access
Mobile App
Monitoring
Multi-Language
Multiple Authentication Methods
Multi-Screen Recording
Multi-User Collaboration
Offline Tests
Online Tests
Performance Management
Performance Metrics
Pre-Employment Testing
Proctoring
Progress Reports
Progress Tracking
Question Branching
Question Library
Quizzes
Randomization
Real-Time Analytics
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recommendations
Recruitment Management
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Scoring
Screen Recording
Secure Data Storage
Self-paced Learning
Self-Service Content Curation
Self Service Portal
Single Sign On
Skills Assessment
Skills Tracking
Skill Testing
Student Group Management
Student Management
Student Portal
Summary Reports
Surveys & Feedback
Test/Quiz Creation
Tests/Assessments
Test Scheduling
Third-Party Integrations
Time Limits
Training Administration
Training Companies
User Management
Video Conferencing
Video Support
Violation Tracking
Visual Analytics
Website Accessibility Tools
Weighted Questions

Synap Integrations

Mailchimp

Intercom

Microsoft Excel

PayPal

Segment

Zoom Workplace

See all 11 integrations

Synap User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.9

Functionality

4.6

Nezda L.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Reviewed June 2023

A great tool for exam management

Previously, we held exams over Zoom, with the exam paper on a Word document. This posed various issues with cheating etc .Synap provides the delegate and exam management and security we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up, maintain and use. When I have any problems, the chatbox is almost always answered quickly and issue is resolved within 20 mins or so. They listen to our suggestions and take them on board.

Cons:

I think all of our issues have been resolved and, where relevant, our suggestions have been taken on board and a permanent feature.

Reasons for choosing Synap

It offered everything we needed in a simple, cost-effective manner

Laura C.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 2 years

Reviewed July 2024

Ease of use and customizability are key

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The team of developers and our account manager are great at providing support, accepting suggestions, and figuring out how to manage the requests to provide the service we need. It's an easy system, with surprisingly robust features.

Cons:

Because we were using the system in a unique way, there were minor issues. Synap's team was able to help us through those issues.

Reasons for switching to Synap

Synap was the whole package. We didn't have to cobble together other add-ons to try to make the system work the way we wanted it to. We are a small company and Synap had a pretty robust basic package with lots of room to grow. I can see Synap's services providing our needs as we grow.

Declan O.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2025

An expensive but not a happy experience

Used it very briefly then had to cancel my subscription as there was no appropriate tier which would match my level of activity. Any potential useful interoperability features were confined to the higher subscription level although my concern was that even with that level I wasn't confident of there utility. Similarly, there was a tiered customer support level associated with subscription levels. The features linked to the tiered price range extended to how one engaged with users specifically the potential 'tutor' group.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Variety of assessment modalities. Reasonably effective processes to contact and engage your 'student' group.

Cons:

Not instinctive, nor intuitive and not easy to find your way around the command menus. Poor integration and potential intra-operability with LMS tools such score, xAPI and LTI

Reasons for choosing Synap

I thought it had a better exam platform to meet my needs

Steve F.

Verified reviewer

Government Relations

2-10 employees

Used weekly for less than 12 months

Reviewed August 2024

UK Flour Millers

Experience has been smooth, with continuous support and guidance to ensure each exam lands and is executed with minimal errors

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service, dedicated account manager

Cons:

Lack of Hot spot or drag and question and answers

Reasons for choosing Synap

The ability to land and set up quickly and the support available - felt like every voice mattered, not just another number (customer) TestReach was a company we initially looked at which are not listed in the drop down

Elise M.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 12 months

Reviewed June 2023

Distributing Exams and Study Materials is a Snap in Synap!

Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep [sensitive content hidden] scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners.

Cons:

There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine!

Reasons for switching to Synap

Brainshark did not have many of the features we needed for a technical certification exam.

Colin M.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

We made the right decision!

Overall i couldnt be happier with my experience with Synap. The things they don't do that i would like I know they are looking at because they care what their customers say. I always feel listened to and even if a request is a "no", they explain why but then work with me to find an alternitive and often better outcome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing is ever too much trouble for them, from major changes to minor improvements. Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love. Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is, I have been able to make significant personalisation via Synap to ensure the product does what i want, the way i want it.

Cons:

The product is customisable as mentioned as a pro, but this can sometimes rely on code which can sometimes have an issue but the team are always on hand to respond quickly and resolve. The platform also doesnt do absolutely everything i WANT, but it does do everything i NEED so not a big deal.

Reasons for choosing Synap

A number of factors, mainly the ability to work with the team to ensure all my functionality requirements were met at a reasonable price

Reasons for switching to Synap

Poor functionality and poor service support

Sharaf K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used monthly for more than 2 years

Reviewed May 2025

Highly Recommend

Our experience using Synap has been overwhelmingly positive, we’ve been able to streamline our exam delivery process while ensuring the highest levels of security and efficiency. Synap’s intuitive platform has made it easy for both our team and candidates to navigate, making exam creation and delivery seamless.Security is a top priority for us, and Synap has delivered in this area as well, offering a secure environment for exam delivery that gives us confidence in the integrity of our assessments. Overall, Synap has truly enhanced our exam process, providing a flexible, secure, and engaging platform for our team. We’re excited to continue using it for future training and certification efforts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve found Synap to be an invaluable tool for securely delivering exams. The platform’s intuitive interface makes exam creation and delivery straightforward, while its adaptive learning technology ensures that each candidate is assessed based on their individual progress. Synap’s robust security features give us confidence in the integrity of our exams, and its progress tracking offers clear insights into each technician’s development.

Cons:

While Synap is excellent for online learning and exam delivery, having more offline access options could be beneficial for technicians who may not always have reliable internet access, especially in remote areas.

Emalee C.

Verified reviewer

Child Day Care Services

11-50 employees

Used daily for less than 12 months

Reviewed August 2024

Great work!

Great company with friendly, knowledgeable staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Any problems resolved and information given to stop the same issue happening again.

Cons:

Can sometimes take a little while for a reponse.

Hamzah B.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Has Everything You Could Ask For

As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons:

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

George B.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Set up an LMS for my EdTech company.

From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.

Cons:

Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!

Showing 1 - 10 of 32 Reviews

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