Netsurion 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Netsurion

3.6

(23)

Pricing

Starting at $30,000.00 per year

About Netsurion

Netsurion Managed Threat Protection provides the necessary synergy between people, process, and
technology to truly deliver world-class cybersecurity today. What does this mean to you and your business?
To be covered today, you have to prevent, detect, and respond to active threats and even predict future
attacks before they happen. Yet even more than ever, your business relies on digital and remote capabilities. You
need to run fast and lean but cannot afford to risk gaps in cybersecurity.

Netsurion Screenshots

Netsurion Pricing and Plans

Starting price: $30,000.00 per year

Free Trial

Free Version

Basic

$30,000.00

per year

No plan information available

Netsurion Features

Popular features found in Cybersecurity
Activity Dashboard
Alerts/Notifications
Anti Virus
Data Security
Endpoint Management
Firewalls
Real-Time Monitoring
Risk Analysis
Vulnerability Scanning
Whitelisting/Blacklisting
More features of Netsurion
Access Controls/Permissions
Activity Monitoring
Activity Tracking
Alerts/Escalation
Anomaly/Malware Detection
Application Security
Audit Trail
Behavioral Analytics
Compliance Management
Compliance Tracking
Continuous Monitoring
Customizable Reports
Data Visualization
Device Management
Email Alerts
Encryption
Endpoint Protection
Event Analysis
Event Logs
File Integrity Monitoring
HIPAA Compliant
Incident Management
Intrusion Detection System
Log Management
Monitoring
Network Monitoring
Patch Management
PCI Compliance
Policy Management
Prioritization
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Remediation Management
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Root Cause Analysis
Search/Filter
Secure Data Storage
Security Auditing
Server Monitoring
Threat Intelligence
Threat Response
Two-Factor Authentication
Visual Analytics
VPN
Vulnerability Management
Web Threat Management
Workflow Management

Netsurion User Reviews

Overall Rating

3.6

Ratings Breakdown

30%

35%

13%

Secondary Ratings

Ease of Use

3.1

Value for money

3.7

Customer support

4.0

Functionality

3.8

Have you used Netsurion and would like to share your experience with others?

Fred B.

Verified reviewer

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2018

The best managed SEIM out there

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We use the managed version of Event Tracker for several clients. A central portal has all of the info we need for compliance and security of our client's business.

Cons:

Setup can be a bit of a challenge as an agent has to be deployed at every endpoint. Syslogs also need to setup to be collected which needs to be done on each device.

Vendor Response

Hi Fred, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and kind words. Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel if you like. Thanks for being part of the EventTracker family.

Replied March 2018

Scott M.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

EventTracker is a great asset in our security toolbox...

Endpoint security and an awareness what is going on with users' machine is key. -We can see what new Windows processes are running (good or unwanted), connections to risky IP addresses. -Preventative alerts for low disk space on servers has prevented unwanted down-time. -DHCP alerts when new machines attempt to plug into our network -File Integrity Monitoring for PCI compliance -Audit support during PCI on-site assessments -Insightful dashboards for NOC TV/monitoring

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrations from 3rd party systems helps show us the full picture of our security footprint, on-prem to Office 365. Support is very responsive to developing new integrations, if necessary.

Cons:

None come to mind. Most anything we've had an issue with has been corrected in a timely manner.

Vendor Response

Hi Scott, Thank you for taking the time to review EventTracker SIEM. Your feedback is very important to us. We look forward to continuing delivering security and compliance value to NCMIC Group.

Replied October 2018

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Left a lot to be desired

Terrible - would not use them again. They have their own security vulnerabilities we discovered in our own research (such as not encrypting users passwords in Eventtracker database, fixed in newer versions after our recommendation)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of set up and the ability to pick and chose what devices you could monitor vs all in was a highlight

Cons:

I did not like the tacked on SOC, it left a lot to be desired and when searching for other products comparable, Netsurion definitely was left in the rear view

Vendor Response

Thank you for taking the time to write a review, as we take reviews very seriously. The vulnerability referenced occurred back in 2018, was immediately remediated and there has never been a recurrence. While the vulnerability referenced was clearly an issue for you in 2018, your organization has remained a customer for the past several years without incident, so you have been comfortable with our remedy. We understand that your MSP platform organization has chosen to invest in a competing solution and become a competitor, which may explain this review two years after the fact. In relation to the "con" you listed as our SOC, your service was for our EventTracker Essentials solution through your partnership with an MSP platform organization, which also provided your SOC services. You did not interact with or use our EventTracker SOC. This understanding is apparent because you properly noted that you did not use our SOC in another review posted on this site the same day.

Replied February 2021

John B.

Higher Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2017

We have had a great experience with EventTracker. We could not manage our Risks without them.

Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish.

Cons:

Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours.

Vendor Response

John, Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Replied December 2017

Mike P.

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Good product but difficult to set up

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices.

Cons:

It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning.

Vendor Response

Mike, Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/ We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Replied December 2017

Rob P.

Verified reviewer

Computer Networking

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

EventTracker good for small MSPs with 2-5 employees

It's hard to get a SOC engineer who knows security. They are more of a support. you can't reach SOC directly and get assistance. It might be that they are overseas.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It adds more resources to the CPU. The agents failing to send an alert to our support .

Cons:

It's not a true multi-tenant and can't be white-labeled. The price is attractive at first but then it adds up. We failed compliance and audit because their log storage can't retrieve log files.

Reasons for choosing Netsurion

EventTracker had a very good sales team to sell the product but the service delivery and support was very inadequate.

Reasons for switching to Netsurion

Stratozen is basically a fortisiem product by Fortinet. Not of a lot of value in their service offering. Arcticwolf sells to our customers directly and we are not happy with blackstratus.

Vendor Response

Thanks for your review, Rob. Netsurion takes feedback seriously and is always seeking ways to improve our managed security solutions. We will certainly make sure these issues have been addressed. Our Managed Threat Protection solution has two versions, one is tailored to fit most MSPs' and SMBs' needs and budget, while the other is an enterprise-level co-managed solution that delivers more robust features and flexible services that may directly address any shortcomings you experienced. Granted, some security practitioners prefer a software-only solution for which we may not be the ideal fit. If it's not too late to earn your trust back, please reach out to our team via our contact form on Netsurion.com, so we can better understand your experience and see if we can be of service.

Replied July 2021

David L.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Product designed to run internally, badly adapted for the cloud

We had not a very good experience at all and are in process of moving our last customers and servers off it to different products. Support was not very great when we engaged them and when we discovered some serious security flaws (like being able to see other customers data and usernames/passwords) promises were made about fixes and responsible disclosures that were not kept.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does the job of logging events from your windows servers and syslog decently

Cons:

It is difficult to search and generate reports. Adding extra alerts is difficult or not possible. The cloud version of the software has lots of security holes as it is just the local software that was quickly adapted for multi-tenancy

Vendor Response

Feedback from our customers and partners has been central to the continual evolution of our platform and service. We take every review very seriously. To be fair, there are a couple critical issues to address in your review. First, the security vulnerability mentioned was certainly of utmost importance. It occurred in 2018 and was fixed immediately and has never recurred, and has been third-party tested at least yearly. Second, you must be transparent that you were working with a very limited, white-labeled version of our solution configured for and delivered by your MSP platform provider. The SOC experience mentioned was not our SOC. Third, let's note that your MSP platform provider has recently invested in a competing solution that you are moving to. We have hundreds of MSPs working directly, and successfully, with us to receive our full capabilities of end-to-end threat prediction, prevention, detection, and response. We wish you the best in the future.

Replied February 2021

Shan V.

Used daily for more than 2 years

Review source

Reviewed January 2018

CTO

reporting, alerts, log archiving

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real time alerts for network activity such as failed logons, Administrator changes, software install/uninstalls, etc.. Reporting that satisfies regulator requirements (FFIEC and GLBA) plus comprehensive log search.

Cons:

The user dashboard for v8 is a bit clunky and search can be difficult to use and slow. However I have seen the new v9 interface and the redesign seems to have addressed these issues and the search speed.

Vendor Response

Hi Shan, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. We're so glad you have been able to see v9 in action and are pleased with it! Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

Replied February 2018

Paul S.

Used daily for more than 2 years

Review source

Reviewed July 2017

Simple Easy to use and deploy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to gather all the logs from windows computers in real time. Ability to filter events at the sending server side so extra events are not using network bandwidth Very easy to see and use GUI. Ability to alert on events and recieve notifications Very robust and stable platform.

Cons:

Upgrading agents can be a little troublesome but that is because we don't use a decent software distribution platform.

Vendor Response

Paul, Thank you for taking the time to review our platform! As always, please contact us for any assistance or questions about what's next in the solutions roadmap. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Replied December 2017

Tim T.

Insurance

51-200 employees

Used other for more than 2 years

Review source

Reviewed October 2017

We like their managed event analysis and reporting, which helps with PCI requirements

We need it to meet business requirements. Consequently it is important to us that it does what it is supposed to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support people are easy to work with and have been good at customizing to our needs. We rely on them to create reports and alerts for us. We have monthly reviews to go over what has been happening in the past month. These are good, to follow up on questions and make changes. Balaji and company are great to work with and responsive to our needs.

Cons:

I don't use the software much my self but do use the generated reports. With most support being based in India, it can sometimes takes almost a full day to get questions answered if we ask them in the afternoon, our time (CST). That said, their support people are good and easy to work with. Our weekly vulnerability scan reports are not really configured in a way to make them very useful. They show vulnerabilities, but it is hard to get information on the machines affected.

Vendor Response

Thanks Tim for your feedback. I will have our Product and Support teams reach out to see if your reports can be better customized for your business needs.

Replied October 2017

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