Senior Living Core Platform 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Senior Living Core Platform

4.7

(63)

Pricing

Pricing available upon request

About Senior Living Core Platform

PointClickCare's cloud-based platform gives you the tools to help you meet the increasing expectations of residents and their families, engage your staff in an impactful way, and have the right insights to make the best decisions for your community.

PointClickCare built the market-leading senior care EHR in North America, making us a trusted partner uniquely positioned to help senior living communities advance total wellness coordination and participate in value-based care.

Enhance the Resident Lifestyle:
Recognize the earliest indications that a resident's needs have changed and proactively respond through our real-time service coordination. Our EHR supports your community in helping residents maintain the highest possible level of wellness, enhancing their lifestyle and extending their length of stay.

Engage and Empower the Best Talent:
Provide intuitive tools that empower staff through speed, confidence, and connection. Our easy-to-use mobile app provides staff a view of the residents under their care and allows them to document activities of daily living in 30 seconds or less. Getting time back to create more meaningful moments with residents is what keeps staff engaged.

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Senior Living Core Platform Screenshots

Senior Living Core Platform Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

per feature

No plan information available

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Senior Living Core Platform Features

Popular features found in Assisted Living
Assessment Management
Charting
Communication Management
Compliance Management
Document Management
Incident Management
Meal/Nutrition Management
Medication History
Point of Care System
Reporting & Statistics
Scheduling
Staff Management
More features of Senior Living Core Platform
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
API
Billing & Invoicing
Care Plan Management
Claims Management
Contact Management
Customizable Reports
Customizable Templates
Event/Activities Planning
Financial Management
For Long Term Care
Geriatric Care
HIPAA Compliant
Invoice Management
Lead Management
Mobile Access
Patient Records Management
Search/Filter
Self Service Portal
Task Scheduling
Third-Party Integrations
User Management
Workflow Management

Senior Living Core Platform Integrations

WelcomeHome

Senior Living Core Platform User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

25%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.4

Functionality

4.6

Verified

Reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Reviewed January 2023

PCC is Fantastic!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It re-wrote ease of so many things we do daily.

Cons:

N/A - there is nothing we like least that is not resolved in one form or another.

Vendor Response

Wow... thank you so much for this review. We love your passion and are thrilled that we can help ease daily tasks and processes. We are very happy that we when you need something we are able to help. Thanks so much for your feedback. We truly value the partnership. PointClickCare

Replied February 2023

amanda c.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed December 2024

point click care from LPN

was overwhelming to learn at first but once walked through it is pretty simple.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

resident information is easily accessed.

Cons:

password is required multiple times when doing a complex order

Reasons for switching to Senior Living Core Platform

corporate decision to change platforms, unsure reason.

Vendor Response

Hi Amanda, Thanks so much for the review. We are thrilled to hear that resident information is easily accessed in PointClickCare. We do understand that password requirements may be frustrating at times, but we want to ensure the privacy of PHI. We do appreciate your understanding. Thanks so much for all you do! - PointClickCare Team

Replied December 2024

Becky B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

new user

I enjoy using the platform and it helps me complete my job in a timely manner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to use in a reasonable small amount of time

Cons:

If your not good with computers it may take some time learning

Alyssa H.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

Streamlined platform

I find adding new residents a breeze, I am able to add all of their information quickly. We do not have much use for paper charts these days and it is wonderful being able to upload documentation from the hospitals and Labs. Doctors not on site have access to the Residents charting and information with the remote feature as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is fabulous. Having all of the information at hand one click away. I love Document manager, we have paperless PPOs that the doctors can sign remotely. I also upload all of the residents labs and Documentation so that it is available to view. Task manager makes life easier as well. Adding and removing new staff is very straightforward.

Cons:

Only the fact that not all facilities use it so it is a learning curve for new staff. It is very easy to navigate though so it doesn't take long to become familiar with the platform.

Vendor Response

Thank you so much for sharing your experience and for your partnership! We’re thrilled to hear that Document Manager and Task Manager have made your workflows easier and more efficient. It’s great to know that features like paperless PPOs, remote doctor access, and streamlined resident onboarding are delivering real value for your team. We appreciate your feedback on the learning curve for new staff and are committed to making the platform as intuitive as possible for all users. Your insights help us continue improving and innovating to support your success. Thank you again for trusting us—we’re excited to keep working together to make your processes even more seamless! - PointClickCare Team

Replied January 2026

Robyne W.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed May 2024

PointClickCare Increases both Productivity and Efficiency

Overall, the Senior Living Core Platform is easy to learn, easy to use, and allows external users such as physicians, labs, radiology and even payer clearinghouses to integrate. "One-stop shopping" is always a good thing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to manage multiple applications within the one platform. The ability to integrate with external vendors increases productivity.

Cons:

No implementation is easy, no matter which application you choose. It takes time to get everything scheduled and sometimes the time is protracted, and more support is needed.

Reasons for choosing Senior Living Core Platform

It was at the request of Physicians, for the most part. In addition, one of the first questions that potential employees ask is "what software do you use?" Before we purchased PCC, some didn't come to work for us because we didn't have PCC. If you want to attract and maintain valuable employees, especially in this environment, PCC is the application of choice.

Reasons for switching to Senior Living Core Platform

It was not advanced enough to sustain the current environment.

Vendor Response

Thanks so much Robyne for the review. We are thrilled to hear that PointClickCare increases both Productivity and Efficiency. It sounds like Marketplace has been instrumental in helping improve your productivity and efficiency. We are thrilled to work with trusted partners that integrate with PointClickCare to improve workflow and processes for customers. Thanks so much for all you do we truly value your insight and feedback. - PointClickCare Team

Replied May 2024

Lisa L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed September 2023

Best Product for the Industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important features are the ability to have all documentation in one place that is accessible from anywhere, not just while in the facility and the ability to integrate with other systems like pharmacy, lab, and radiology.

Cons:

The only con I see is cost. You have to make the decision to be "all in" because if you decide not to add a new feature due to cost, you will not have all the benefits of the system. Some times it feels like you are getting "nickled and dimed" but it's important to add features as they become available.

Reasons for switching to Senior Living Core Platform

AHT wasn't user friendly and did not have all the features that PointClickCare offered including the ability to create your own forms and tools.

Vendor Response

Thanks so much Lisa for your review. We couldn't agree more... it is extremely helpful for health care team members to have accessiblility to all the pertinent clinical documentation. Integration with other systems really helps to promote a collaborative care approach. We are thrilled you find value in integrations. Thanks for the feedback and insight on cost. We truly value your opinion. -PointClickCare Team

Replied September 2023

Candice F.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for less than 12 months

Reviewed November 2025

A Smarter Way to Streamline Senior Living

My overall experience with the Senior Living Core Platform has been very positive. It offers a strong, centralized system that helps streamline daily operations, improve communication, and keep key information easily accessible. While there is a bit of a learning curve at first, once you’re familiar with it, the platform becomes an invaluable tool for supporting both residents and staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I appreciated most is how the platform keeps residents at the center. It streamlines communication and daily workflows so staff can spend less time chasing information and more time supporting residents.

Cons:

What I liked least about the Senior Living Core Platform is that some features feel a bit complex at first. There’s a learning curve, especially for team members who aren’t as comfortable with technology, but once you get used to it the workflow becomes much smoother.

Vendor Response

Thank you for sharing your thoughtful feedback and for being such an important partner! We’re thrilled to hear that the Senior Living Core Platform is helping keep residents at the center while streamlining communication and daily workflows for your team. Your insight about reducing time spent chasing information so staff can focus on resident care truly reflects the purpose behind our platform. We appreciate your note on the initial learning curve and are committed to making the experience as intuitive as possible. Your partnership and feedback are invaluable in helping us continuously improve and deliver even greater value to your organization. Thank you again for trusting us—we look forward to continuing to support your team and residents every step of the way. -PointClickCare Team

Replied December 2025

Jennifer N.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed May 2025

Streamlined, Data-Driven, and User-Friendly

My overall experience with the Senior Living Core Platform has been very positive. The platform is intuitive and user-friendly, which makes it easy for staff across departments to adopt and use consistently. I appreciate how it centralizes critical information—supporting clinical, operational, and compliance workflows in real time. It’s helped our team improve communication, streamline documentation, and make data-driven decisions that enhance resident care and operational efficiency. The integration across modules allows for a more holistic approach to managing the resident journey

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and how it streamlines access to meaningful data. The platform empowers our team to make timely, informed decisions that directly support better resident outcome and improved quality of care

Cons:

The census workflow currently does not support how senior living organizations manage the resident move-in process

Vendor Response

Hi Jennifer, Thank you so much for your thoughtful review! We're thrilled to hear about your positive experience with the Senior Living Core Platform. Your feedback on how it streamlines access to meaningful data and empowers your team to make timely, informed decisions is incredibly valuable to us. We're glad to know that the platform has contributed to better resident outcomes and improved quality of care. We appreciate your insights on the census workflow and how it currently does not support the resident move-in process for senior living organizations. Your feedback helps us identify areas for improvement. Your comments about the platform being intuitive and user-friendly, centralizing critical information, and supporting clinical, operational, and compliance workflows in real time are truly appreciated. It's wonderful to hear how it has improved communication, streamlined documentation, and enabled data-driven decisions that enhance resident care and operational efficiency. The in

Replied June 2025

yonette c.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed November 2025

Good for efficiency.

Just starting to use the platform. Getting to know what it is all about. Seems to be helpful in transitioning from paper forms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This platform is a wonderful asset for everyone. It can increase staff efficiency, no more paper work. Don't have to worry about security, it is password protected. It is easy to navigate through some health data.

Cons:

Not sure at this time, some areas may be difficult to navigate. Will continue to read and learn more about the system.

Vendor Response

Thank you for sharing your feedback! We’re thrilled to hear that the platform is helping streamline processes and improve efficiency. Transitioning from paper forms can be a big change, and we’re glad it is making things easier for you. If you run into any navigation challenges or have questions as you explore further, our support team is here to help. Your insights are valuable as we continue to enhance the experience—thank you for being part of this journey!

Replied November 2025

Rhi M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed October 2025

Solid Platform

Overall, the platform is functional and allows for collaboration across disciplines and teams. easy to find what you need for the most part.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use, intuitive. data is easily available once entered and there are many reports. EMR is customizable.

Cons:

some areas are very clunky (Labs etc) and could do with an overhaul. Charting can be cumbersome and updates are forthcoming but still not perfect. Therapy area could use updates

Vendor Response

Thank you for sharing your feedback! We’re glad to hear you find the platform intuitive, customizable, and helpful for collaboration across teams. Making data easily accessible and providing robust reporting are priorities for us, so it’s great to know those features are working well for you. We appreciate your candid input on areas like Labs, charting, and therapy workflows. Your comments help us identify where improvements matter most. Thank you again for taking the time to share your experience. Your insights help us continue to evolve and deliver a better experience for all users.

Replied November 2025

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