Fuel Cycle 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Fuel Cycle

4.6

(30)

Pricing

Starting at $0.01 per year

About Fuel Cycle

Fuel Cycle’s market research cloud is the most comprehensive intelligence gathering ecosystem that exists today. The platform enables decision-makers to maintain constant connections with customers, prospects, and users to uncover real-world actionable intelligence. Fuel Cycle’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience by integrating human insight with critical business data, and through automated quantitative and qualitative research solutions. Breakthroughs require action.

Fuel Cycle Screenshots

Fuel Cycle Pricing and Plans

Starting price: $0.01 per year

Free Trial

Free Version

Basic

$0.01

per user, per year

No plan information available

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Fuel Cycle Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of Fuel Cycle
Activity Dashboard
API
Customer Segmentation
Feedback Management
Performance Metrics
Phone-Based
Real-Time Reporting
Reporting/Analytics
Sentiment Analysis
Survey Builder
Survey Sample Management
Third-Party Integrations

Fuel Cycle User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

37%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.6

Functionality

4.2

Jennifer M.

Verified reviewer

Consumer Electronics

10000+ employees

Used weekly for more than 2 years

Reviewed January 2022

Very happy with FC, been using 2 years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Helped our team cultivate customers who could give honest feedback - Helps us stay engaged with our community - Customer services is awesome, very personal and customized

Cons:

- Licenses can be limiting - hard to show multiple people results, hard to get logins - Not able to link customer IDs to our software

Reasons for switching to Fuel Cycle

Needed more sourcing and support for a community

Elizabeth M.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 6 months

Reviewed January 2022

FuelCycle - Abercrombie Review

Ratings Breakdown

Ease of use

Functionality

Pros:

I recently joined the team (August'21) and was able to be up and running with this software in a matter of days! Very user-friendly and easy to navigate

Cons:

The support messages under the comm center: once you open, these messages disappear and can be hard to retrace. Would love a "mark as unread" feature!

Vendor Response

Thanks Liz for the feedback we are thrilled FC was easy to use and ramp up. We appreciate you being part of the FC family

Replied January 2022

Alexander C.

Verified reviewer

Entertainment

10000+ employees

Used monthly for more than 2 years

Reviewed February 2022

Great for large scale panel management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team does a great job of panel management and has been incredibly helpful getting out quick hit surveys.

Cons:

The panel itself has had some demographic wholes which has led to issues.

Andrea G.

Verified reviewer

Financial Services

5001-10000 employees

Used monthly for less than 2 years

Reviewed January 2022

Great functionality, a bit difficult to navigate

I've been very happy with Fuel Cycle, particularly with [SENSITIVE CONTENT] (devastated that she left) and [SENSITIVE CONTENT] . I also love that I can get so much information and granularity from the data and that it integrates so easily with Qualtrics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the P2 engine and being able to slice and dice to my heart's content.

Cons:

I find it difficult to navigate the site and find what I am looking for. Each time I kind of have to poke around.

Reasons for choosing Fuel Cycle

We were impressed by the responsiveness of the team, especially since we were on a really tight timeline for making the decision, and the robust functionality of the platform.

Reasons for switching to Fuel Cycle

Ugh. They were terrible in so many ways. I have an entire presentation I made to senior management on why we needed to switch from C Space to FC, what FC offered that C Space did not.

Melissa B.

Verified reviewer

Entertainment

5001-10000 employees

Used weekly for more than 2 years

Reviewed April 2020

Great support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fuel Cycle has been extremely helpful and responsive as a partner. They are quick to jump in and find the best solutions for us. They have built a strong foundation of trust with our team and we know we can count on them!

Cons:

Initially some aspects of the software were clunky and not as intuitive as we would have liked, but the Fuel Cycle team is continually making improvements and some recent updates have made the setup process much simpler.

Vendor Response

Thanks for the feedback Melissa, we love to hear you enjoy the improvements and the support. We are always here for you and your team!

Replied April 2020

Celestine L.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 2 years

Reviewed January 2022

Has most features I need

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Community environment, integration with Qualtrics

Cons:

No/Limited ability for members to self-update profiles on a regular basis. we use workaround for this.

Vendor Response

Thanks Celestine for your review and glad to see the integration is paying off!

Replied January 2022

Angelina W.

Verified reviewer

Biotechnology

201-500 employees

Used weekly for less than 2 years

Reviewed January 2022

Easy to use

Good for casual market research

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use and platforms are very intuitive. Segmentation and analysis are very helpful

Cons:

video component for IDIs could be a lot better; add-on software is tedious to add and often expensive; sometimes I lack faith in the actual members of community and wonder if they just go through the surveys without actually answering questions

Vanessa M.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 12 months

Reviewed April 2020

Great format to run a Community!

Working with Fuel Cycle has been fantastic. They are incredibly responsive and helpful when it comes to helping us achieve our research goals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is intuitive and easy to use.

Cons:

There is some minor, but basic functionality issues that could be improved - such as attachments on initial Community messages.

Vendor Response

Vanessa we are so glad to hear you find FC easy to use and receive great customer service! Thank you for the review and feedback

Replied April 2020

Lauren K.

Verified reviewer

Research

201-500 employees

Used weekly for less than 12 months

Reviewed February 2022

As a novice user, easy to self-build & analyze surveys, but our team has some QA trouble w/ FC panel

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's quite easy to build and implement survey links to my own sample when needed! The builder flow and analysis is quite intuitive.

Cons:

We have some challenges with sampling pools and quality control in our data and in the reports provided to us from FC when we use them for this.

Nor C.

Verified reviewer

Entertainment

10000+ employees

Used monthly for less than 12 months

Reviewed February 2022

Fuel Cycle Review

I'm not a frequent user but the software generally was easy to learn compared to other market research panel tools.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's easy to program surveys and there are a lot of methodologies we can use for surveys. It's quick to deploy and the actual site for Brain Trust (Hulu's panel) looks good. Customer service is quick.

Cons:

It's too confusing to figure out how to display an activity and send out an email. There should be a way to distribute on both channels at once. Also, there isn't an easy way to implement a weighting scheme to the data collected. I always have to download the raw data and do the analysis using another tool.

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