Infegy Atlas 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Infegy Atlas

4.6

(83)

Pricing

Pricing available upon request

About Infegy Atlas

Infegy Atlas is a marketing platform that helps businesses understand and analyze customers, competitors and brands. It is a cloud-based platform that enables users to convert keyword searches into actionable insights and leads. The product acts as a reporting platform, allowing firms to create personalized reports through a centralized database and customized templates.

Designed for businesses of all sizes, Infegy Atlas offers solutions including crisis management, campaign tracking, market research and more. It enables users to carry out audience segmentation based on demographics, psychographics and customer persona development. Additionally, collaboration tools allow marketers to share research data and monitor campaigns across social media channels.

Other features of Infegy Atlas include user reports, source distribution, idea visualization, multiple language support and sentiment analysis. The product is available on a monthly subscription basis and support is extended via documentation and phone.

Infegy Atlas Screenshots

Infegy Atlas Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Infegy Atlas Features

Popular features found in Social Media Monitoring
Campaign Analytics
Competitive Analysis
Content Management
Dashboard
Engagement Tracking
Multi-Channel Data Collection
Performance Metrics
Reporting & Statistics
Social Media Integration
Trend Analysis
More features of Infegy Atlas
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI/Machine Learning
Alerts/Notifications
API
Audience Analytics
Audience Targeting
Behavior Tracking
Benchmarking
Brand Tracking
Campaign Management
Charting
Collaboration Tools
Competitor Monitoring
Content Discovery
Customer Journey Mapping
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Source Connectors
Data Synchronization
Data Visualization
Email Alerts
Filtering
Hashtag Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
KPI Monitoring
@mentions
Monitoring
Multi-Account Management
Multi-Channel Distribution
Multi-Language
Natural Language Processing
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Search/Filter
Self Service Data Preparation
Sentiment Analysis
Social Listening
Social Media Monitoring
Survey Builder
Tag Management
Third-Party Integrations
Visual Analytics

Infegy Atlas User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

33%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.9

Functionality

4.5

Kirstin B.

Verified reviewer

Marketing and Advertising

201-500 employees

Used monthly for less than 2 years

Reviewed August 2023

Amazing Client Success Lead

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Our dedicated Client Success Lead, Shawna H., is truly dedicated. I recently threw a last minute, quick turnaround request her way and without hesitation she was eager to help. I needed reports and insights for a client presentation. With little direction she gave me content that was the star of the meeting. Quick turnaround, enthusiasm, and great insights. So appreciated!

Cons:

So far, my only con is that I don't get to spend enough time in Infegy to be a power user, but that is where my amazing Client Success Lead steps in!

Richard B.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for more than 2 years

Reviewed October 2022

Exceptional Product! Exceptional Service!

From unlocking better creative executions, to facilitating stronger insights to generally adding interest to our working day, my overall experience with infegy has been exceedingly positive and I will always look to onboard any marketing, strategy or senior leadership team I am on with the power of its product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You will not find a more versatile and useful social listening tool on the market place today. The depth and length of analysis you can do, the collaboration and creative empowerment it facilitates and its role in our strategic planning processes are all ways in which we get huge value from the product. I would 100% recommend it as a solution for any creative agency or network agency, particularly when you layer on the quality of support you receive from the infegy team themselves as well!

Cons:

It is not ideal for live campaign management, but this is so rarely an essential use case for us, I don't even think about this aspect of the platform at all.

Reasons for choosing Infegy Atlas

The versatility. I am yet to ever find myself at a dead end with Infegy, yet this was a common occurence when using other platforms.

Reasons for switching to Infegy Atlas

The depth and breadth of data on Infegy far exceeded Radarly, as it was constructed at the time.

Sydney S.

Verified reviewer

Market Research

2-10 employees

Used monthly for less than 12 months

Reviewed August 2022

The tool has potential, but it isn't there yet.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We appreciate the level of customer support. Our designated product support person is very responsive and eager to aid us. We like that we are able to access TikTok and Pinterest data using this tool.

Cons:

The data sampling and extrapolating is unreliable and inconsistent.

Morgan F.

Verified reviewer

Consumer Goods

5001-10000 employees

Used weekly for less than 2 years

Reviewed September 2023

Hood + Infegy Review

I had a great experience learning about the platform and our client success lead sharing her knowledge of the tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the most the word clouds and consumer sentiments. I also enjoyed collaborating with [sensitive content hidden] our Client Success Lead.

Cons:

The only feature that could of been helpful would have been more of a range of conversation examples behind sentiments.

Reasons for switching to Infegy Atlas

We switched based on price and to a platform with more media listening capabilities.

Vendor Response

Thanks, Morgan! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others! Please let us know what we can do to help further.

Replied September 2023

Liana C.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 2 years

Reviewed August 2022

Great product, even better support

It has been a wonderful tool for not only helping better understand our current clients' audiences and industries, but also in pitching new business. We are a much savvier team because of it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not only are the features of Atlast easy to use, but their support team is incredible! They are responsive, knowledgable and wonderful to work with!

Cons:

I truly have no complaints. The product checks all the boxes of what we were looking for.

Reasons for choosing Infegy Atlas

Price, ease of use in the tool and stellar communication from the team.

Megi N.

Verified reviewer

Market Research

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed August 2024

Infegy Atlas Review-MN

Overall it's been very helpful when working on niche brands/products or for new business pitches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support staff is always great and ready to help.

Cons:

Even if I filter out reposts, it often still includes them in my query causing the same post to appear again and again.

Vendor Response

Thank you for leaving us such a positive review, Megi! We're glad to hear that our platform is helping you win pitches and gain insightful market research. We are here to help so please call on us whenever needed!

Replied December 2024

Anna R.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 6 months

Reviewed May 2024

Fantastic social listening tool

The onboarding process is broken down into multiple training sessions and their team takes the time to make sure you're able to use the platform to its fullest potential. You're never without support whether it be the Help Center or via your customer success lead.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The platform is very intuitive and easy to navigate once you have some training under your belt. There is an absolute wealth of information that you can gather, and the dashboarding options are extremely customizable to your needs. Above all, the customer support is unmatched!

Cons:

If you're unfamiliar with writing boolean phrases, I could see it taking some time to implement the tool. The sentiment analysis overall is great, but sometimes find it categorizing positive vs. negative incorrectly. This can easily be adjusted manually in the backend based on your needs.

Vendor Response

Thank you so much for taking the time to share your positive experience with our platform, Anna! We're thrilled to hear that you're finding it to be so useful! As always, please let us know what else we can do to help you to achieve your goals!

Replied December 2024

Jayce B.

Verified reviewer

Marketing and Advertising

201-500 employees

Used monthly for less than 6 months

Reviewed June 2024

Jayce Brayboy- Infegy Review

8.5/10. Slightly confusing at times simply because I do not use it yhat often, but the support team is always great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform's ability to handle large volumes of data and generate detailed, actionable reports is invaluable for making data-driven decisions. The support and suggestions from Infegy representatives, such as optimizing Boolean queries and improving workspace setups helps a bunch as well.

Cons:

The initial setup and learning curve can be steep, particularly for users who are not already familiar with social media analytics tools. While the platform offers extensive customization options, this can sometimes lead to a complex user experience that may be overwhelming for new users.

Vendor Response

Thanks, Jayce! We're so glad to hear that our platform is making it easier for you to conduct market research. Thank you for sharing your experience with us and with others! Call us whenever you need help!

Replied December 2024

Natalie T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 6 months

Reviewed March 2023

Great everyday analytics tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Linguistics tab to understand most common topics and themes of conversation pertaining to an idea or brand

Cons:

Can't drill down to look at a brand or user's following specifically, however in saying that there are ways around this to distill to people who like or use that brand

Karen W.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Reviewed August 2022

Great value Platform, Awesome Customer Success

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration of platform was seamless. Adoption and utilization of the dashboard was very quick and easy for our team. With a few training sessions, our team was pros. Customer success team is patient, resourceful and really care about our successful use of the platform.

Cons:

Collaboration between users is clunky and less intuitive, but we learned.

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