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Josh P.
Advisor, 7 years
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Updated February 9, 2026
Jotform vs XM for Strategy & Research: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Goal Management
4.86
File Recovery
4.86
Electronic Forms
4.84
See All
Data Coding
4.83
Customizable Questions
4.83
Skip Logic
4.71
See All
Integrations
See All
See All
Pros / Cons
- It has great functions where you can set minimum response lengths to form questions, have multiple locations in which the form will be auto-sent and has privacy options as well.
- Certain field types like Input Tables, Matrixes, or Widgets don’t support pre-population across forms.
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- Qualtrics XM is a powerful, flexible tool that can perform funtions as basic as a survey on lunch preferences to research surveys with IRB-required anonymity.
- Due to its capacity for high-level performance, many of the tools, options, and settings are not intuitive.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
