Ortto vs Marketo Engage: Which is best for you?

It's comprehensive enough to measure, analyze and take precise action to improve our marketing and customer awareness.

There are some odd menu behaviours and other very small things, and some of their documentation and settings can be a bit confusing to understand. But none of these things are major issues once you understand how it all works.

in addition, the full customizability of leads and their data, fields, and querying off those fields is really great.

Again, the segmentation and workflow actioning that it provides are very powerful. But you're cowed in by a labyrinth of folders and redundant workflow rules that make it very hard to remain nimble once you've built the whole system out.