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iContact vs Salesforce Marketing Cloud Account Engagement

Updated January 15, 2026

iContact vs Salesforce Marketing Cloud Account Engagement: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.00

per month

$1,250.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Template Management
5.0
Response Management
5.0
Customizable Forms
5.0
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CRM
4.67
Campaign Planning
4.64
Email Distribution
4.50
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Integrations
X-Cart
X-Cart
Meta for Business
Meta for Business
Twitter/X
Twitter/X
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Eventbrite
Eventbrite
Salesforce Platform
Salesforce Platform
Salesforce Marketing Cloud
Salesforce Marketing Cloud
See All
Pros / Cons
  • iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails.
  • Aside from the price, iContact's user interface did not receive many updates and increasing looked more and more out of date.
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  • Journey Builder where is all about orchestrating customer journeys across channels, allows us to design automated, multi-channel customer journeys — meaning we can deliver the right message, at the right time, through the right channel.
  • I hate that contacts and accounts cannot be deleted and reports are not the best.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
3.8/ 5
Value for Money
Highest performing feature
in the comparison
4.4/ 5
3.8/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.2/ 5
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad