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Leadoo vs LiveAgent

Updated February 9, 2026

Leadoo vs LiveAgent: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
£599.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Real-Time Monitoring
5.0
Routing
5.0
Single Sign On
4.86
See All
Integrations
Marketo Engage
Marketo Engage
Ortto
Ortto
Insightly
Insightly
See All
Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
ProjectManager
ProjectManager
See All
Pros / Cons
  • It is straightforward, but delivers excellent insights to enable you to tailor it according to how people are reacting to your bots / dropping off.
  • As the software is still quite new there are some flaws - we have an outsourced customer service unit, that has some trouble with reporting the time spent online.
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  • Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
  • It is a bit hard to edit a table because there is no option to delete rows or columns.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.7/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad