Surefire Local 2026: Benefits, Features & Pricing

We were nervous to change at first and thought it was 'too good to be true' but decided after talking to several references, we'd give it a shot. [SENSITIVE CONTENT HIDDEN] was great getting us started and listened to what we wanted, made suggestions and edits, and we are very happy with the end product. We were then handed off to our rep, [SENSITIVE CONTENT HIDDEN], who has been incredible from the start. We chat with her weekly and she's very understanding with all of our questions and we feel very comfortable with her.

Horrible, not sure how they are still in business.

From the outset, Integrity Device Repair's journey with Surefire Local has been fraught with unfulfilled promises and persistent issues. Despite the initial assurance of a seamless experience, the reality was starkly different. The platform consistently failed to meet the expectations set forth in the SLA agreement, with frequent delays and unresolved issues that hindered our operations. One of the most frustrating aspects was the delayed response time from customer care. Our ticket submissions often languished without timely resolutions, leaving us unable to effectively utilize key features like GeoJuice or respond to customer reviews. This lack of support severely impacted our ability to engage with our clientele and manage our online presence effectively. The website development process was another area of significant disappointment. Promised a completion timeframe of 30-45 days, we found ourselves waiting far longer, with resolutions taking an exasperating 5-8 days to materialize. When the website was finally nearing completion, the quality was subpar, with mismatched font families and other design inconsistencies. Despite our repeated requests for corrections, these issues were never adequately addressed. Our attempts to seek a refund were met with silence, as our inquiries went unanswered despite multiple follow-ups. This lack of communication only compounded our dissatisfaction, leaving us feeling neglected and undervalued as clients. Ultimately, Surefire Local failed to deliver on its promises, resulting in a deeply unpleasant experience for Integrity Device Repair. The breach of the SLA and the refusal to issue a refund have left us with no choice but to express our discontent. Based on our experience, we cannot, in good conscience, recommend Surefire Local to any business seeking reliable and responsive service.

Liars and Thieves. They did almost nothing. The results was zero. I'm going to have to close my bank account to keep them from charging me again.

That's the worst advertising company I ever had, they promised me that, since the day I signed with them will pass three weeks and then I'll be receiving so many calls, but never happened, I wish I can get back all the money, around $1.700 plus tha I paid with my credit card

A scam company that has yet to be shutdown

I would describe the overall experience as terrible.

We are thoroughly disappointed with Surefire Local. Their promises of boosting our online presence, lead generation, SEO optimization, and so on fell flat, leaving our company to question the value of this business. The communication from their team is deplorable! We found ourselves days, even weeks, for responses to our questions and concerns, any responses given were vague and unhelpful. They severely undervalue their clients. Surefire's strategies yielded no results, we continue to work on our marketing efforts in house although WE ARE STILL BEING CHARGED. Our marketing investment continues to be wasted. You're not paying for a collaboration or service, you are paying to use their software and that IT. We warn all other businesses to not work with Surefire Local. The lack of communication, ineffective strategies, and overall unprofessionalism make then a horrible choice for businesses looking to improve their online presence. I regret investing in their services and would not recommend them to anyone.

The application is okay. It is priced way too much. We hired Surefire in November of 2023, not knowing all our options, and used their platform for the contract length of three months plus a couple more. The web interface is okay. We found Thrive CRM, which does the same function, plus we get a database function with it for a fraction of the cost. I canceled well before they charged our card again in March 2024. They charged it anyway and then tried to contact me to save the business. I had to dispute the charge with American Express and waste a lot of time going back and forth with Surefire Local. I would recommend you check out Thrive CRM and compare. Surefire is not a great marketing partner at all.

to start when i decide to try this company i have option monthly or contract , isaid let me try 1 month the sales guy said let me give you discount if you start 3 months , after months and half decided to no continue due to everything , i ask for my money back they said i signed a contract they can"t give me the money back I DONT RECOMMEND IT THIS MARKETING COMPANY !!!! BECAREFULL GUYS