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Zendesk Sell vs Zoho CRM

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Updated February 24, 2026

Zendesk Sell vs Zoho CRM: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00

per month

$14.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Email Management
4.67
Contact Management
4.60
Contact Database
4.50
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Real-Time Notifications
4.93
Gamification
4.88
Real-Time Analytics
4.86
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Integrations
Domo
Domo
Microsoft Outlook
Microsoft Outlook
Wishpond
Wishpond
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Google Ads
Google Ads
Zoho Social
Zoho Social
Zoho Survey
Zoho Survey
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Pros / Cons
  • The software is good in managing sales, I like the report making which you can use to create a report that can be exported for offline reading and analyzing of sales data
  • Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential.
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  • I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
  • For more than two months, Zoho was unable to correct billing issues on its own systems after transitioning our account from annual to monthly billing.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
4.1/ 5
4.1/ 5
Functionality
4/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad