Playbook 2026: Benefits, Features & Pricing

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Wondering if Playbook is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Playbook

4.6

(33)

Pricing

Pricing available upon request

About Playbook

Playbook is a cloud-based club management solution that helps businesses manage processes for registrations, memberships, events marketing and more. Key features include online registration, scheduling, parent portal, registration management, billing, point-of-sale (POS) and more.

Designed for sports and youth activity organizations of all sizes, Playbook provides registration forms through mobile devices to automate bookkeeping and manage team payments, sibling discounts, credit packages, custom subscriptions and more. Sports and activity organizations can handle fundraising activities by conducting events, accepting multiple types of donations using monthly recurring options and track donors for facilitating communication with them. Additionally, it comes with a dashboard to help visualize key metrics and build marketing lists for increasing business performance.

Playbook allows integration with existing business websites, add company logo/themes to establish brand visibility and optimize webpage traffic. It is available on a monthly subscription and support is extended via phone, email and other online measures.

Playbook Screenshots

Playbook Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Playbook Features

Popular features found in Club Management
Billing & Invoicing
Calendar Management
Event Management
Inventory Management
Marketing Automation
Member Portal
Mobile Access
Online Booking
Payment Processing
Registration Management
Team Management
Visitor Management
More features of Playbook
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assignment Management
Attendance Management
Attendance Tracking
Attendee Management
Attendee Segmentation
Attendee Tracking
Automated Scheduling
Availability Management
Booking Management
Business Coaching
Calendar/Reminder System
Calendar Sync
Chat/Messaging
Class Management
Class Registration
Class Scheduling
Client Management
Client Portal
Commenting/Notes
Communication Management
Contact Database
Contact Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Data Import/Export
Data Synchronization
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Engagement Tracking
Event Calendar
Event Registration
Event Scheduling
Event Ticketing
Event Tracking
Facility Management
Facility Scheduling
Faculty/Staff Management
Feedback Management
Financial Analysis
Financial Reporting
Floor Plans & Maps
For Dance Studios
Forms Management
For Summer Camps
Goal Setting/Tracking
Group Registration
Guest List Management
HIPAA Compliant
In-Game Analytics
Instructor Management
Invoice Management
K-12
Lead Capture
League/Team Management
Live Chat
Medical Management
Member Accounts
Member Directory
Member Management
Membership Management
Mentor/Coach Matching
Mobile Alerts
Mobile App
Monitoring
Multi-Event
Multi-Language
Multi-Location
Offline Access
Online Calendar
Online Forms
Online Payments
Online Registration
Onsite Registration
Parent Portal
Payment Plans
Performance Metrics
Personalization
Point of Sale (POS)
Program Management
Progress Reports
Progress Tracking
QR Codes
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Records Management
Recurring/Subscription Billing
Refund Management
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Seating Map
Self Check-In/Check-Out
Self Service Portal
Session Notes
SMS Messaging
SMS Reminders
Social Media Integration
Sport Coaching
Staff Management
Student Management
Support Ticket Management
Surveys & Feedback
Team Calendars
Third-Party Integrations
Timesheet Management
User Management
Visual Analytics
Volunteer Management
Web Forms
Website Integration
Website Management

Playbook Integrations

Meta for Business

Twitter/X

Mailchimp

Instagram

Google Analytics 360

Paysafe

See all 9 integrations

Playbook User Reviews

Overall Rating

4.6

Ratings Breakdown

82%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.6

Dom C.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Reviewed October 2019

Playbook Software Review

Pretty good so far, we have not had any major issue and like that Playbook offers everything we need

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its great for our basketball leagues, online registrations, payment reminders, easy reporting are just a few of the feature we use everyday.

Cons:

We have not had any major issues with their software

Sanjay A.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2022

Outstanding product and service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Playbook has been great to work with. The registration and league management software is intuitive and well-designed. The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support. They’ve followed through on everything that was promised during sales and are making my life as leage president so much easier.

Cons:

No complaints at all. Outstanding product

Emily E.

Verified reviewer

Education Management

201-500 employees

Used monthly for less than 6 months

Reviewed August 2019

Playbook Review

I have had overall pleasant experiences. It is very easy to use and informational.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to organize events and communicate through the app and software.

Cons:

I do not have any issues or complaints about this software.

Mike D.

Verified reviewer

Sports

2-10 employees

Used weekly for less than 2 years

Reviewed July 2019

Very Good Product

Really like everything about this company. Experience has been solid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Playbook team set everything up for me and catered to our needs. The system is simple to use and it has lots of great features.

Cons:

It would be great if it could handle more advanced crm tasks

Reasons for choosing Playbook

They were referred to me by a friend using their product. He convinced me of the need for a tech solution for our org and he was right.

Adiana R.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Best website Ever for Tickets

Playbook [SENSITIVE CONTENT HIDDEN] and his staff was amazing love the communication!! They even called on the weekend to check up and see if I had any questions!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, The letters are easy to see and the words are written very simple. My parents, teachers, and friends also enjoined the software!

Cons:

Nothing everything was great, I didn't see anything wrong,

Melissa G.

Verified reviewer

Sports

11-50 employees

Used other for free trial

Reviewed August 2019

New User!!

It has been great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First and foremost the customer service has been great. I just set my demo appointment for Monday. Because of the customer service I am more intrigued to get familiar with the software. The CS rep mentioned working with the current site I have and fixing as many problems playbook can assist with. One of my biggest problems is having a user friendly online registration process.

Cons:

I do not have any cons at the moment. I wish that I would have known about the software sooner.

Reasons for choosing Playbook

Customer Service

Robert M.

Verified reviewer

Entertainment

201-500 employees

Used daily for less than 6 months

Reviewed August 2019

Playbook was so easy to work with and get started

Super easy to use, a pleasure dealing with the staff. Overall great experience. Would recommend to any coach or school looking to boost their

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Playbook staff made it so easy to set uptown website

Cons:

Their were almost too many features that our website did not need. However could be helpful for larger programs

Nina J.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used weekly for less than 2 years

Reviewed August 2019

Transport user

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Usefulness if the product. Helped me function quicker.

Cons:

Load times too a little bit of time. Don't have patience.

Ernie S.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Reviewed August 2019

Must Have Software

This company has developed The best software our team has used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Playbook software has helped our organization communicate effectively and efficiently with our coaching staff and parents.

Cons:

Any questions we had were answered by Playbook specialist.

Jessica S.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Reviewed August 2019

Amazing customer support to go along with an amazing company

Playbook made it easy to communicate and coordinate my needs with my team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Playbook is user friendly and very easy to use!

Cons:

There have been no cons that we have yet to encounter

Showing 1 - 10 of 33 Reviews

See All Reviews

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Playbook 2026: Benefits, Features & Pricing

Overview

About Playbook

Playbook Screenshots

Playbook Pricing and Plans

Playbook Features

Playbook Integrations

Playbook User Reviews

Playbook Popular Comparisons

Other Top Recommended Club Management Software

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