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AlayaCare vs Caretime

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Updated January 27, 2026

AlayaCare vs Caretime: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1,000.00

per month

$170.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Appointment Management
4.50
Clock In/Out
4.50
Document Management
4.43
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Scheduling
4.43
Electronic Signature
4.19
Employee Management
4.0
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Integrations
WalkMe
WalkMe
QuickBooks Online Advanced
QuickBooks Online Advanced
Pentaho
Pentaho
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CareAcademy
CareAcademy
Stripe
Stripe
QuickBooks Enterprise
QuickBooks Enterprise
See All
Pros / Cons
  • I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose.
  • Sometimes the nurse experiences glitches in the app while filling out their forms and the note is unable to be recovered in the failed uploads section, causing the nurse to do double work.
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  • Caretime is very user friendly for Caregivers to clock in and out as well as documentation of visits to clients.
  • Customer support is another major issue — the phone number provided keeps you on hold for more than 10 minutes before disconnecting, and even our caregivers struggle to get through when they need help.
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Ease-of-Use
4.1/ 5
4.1/ 5
Value for Money
3.9/ 5
3.9/ 5
Customer Support
Highest performing feature
in the comparison
4.1/ 5
3.9/ 5
Functionality
3.9/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
19 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad