Eyefinity OfficeMate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Eyefinity OfficeMate

3.9

(40)

Pricing

Pricing available upon request

About Eyefinity OfficeMate

Eyefinity OfficeMate is an on-premise medical practice management solution that can be used for specialities, such as chiropractic, ophthalmology, optometry, pediatrics, radiology, substance abuse and speech therapy. The solution helps users to automate daily tasks and manage patient information.

Eyefinity OfficeMate enables patient scheduling and provides information related to last appointment, cancellations, balance and provider details, by day or week. It is an ONC-ATCB 2014 compliant solution that offers patient/insurance billing, electronic remittance advice (ERA), mass product updates, general ledger integration and customizable financial and business analysis reporting.

Eyefinity OfficeMate allows practices to process refunds and payments through integration with Total Merchant Services. Users can also set preferences to print patient’s contact number and date of birth on contact lens or spectacle prescription. It provides a patient center feature where practice managers can view insurance and patient balance related to a particular patient.

Support is offered through email and through an online portal.

Eyefinity OfficeMate Screenshots

Eyefinity OfficeMate Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Eyefinity OfficeMate Features

Popular features found in Business Management
Accounting
Billing & Invoicing
Client Management
Inventory Management
Marketing Automation
Order Management
Purchasing & Receiving
Scheduling
Task Management
Time & Expense Tracking
Training Management
More features of Eyefinity OfficeMate
Access Controls/Permissions
Activity Dashboard
API
Appointment Management
Calendar Management
Claims Management
Client Portal
Communication Management
Compliance Management
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
EDI
Electronic Payments
Employee Management
EMR/EHR
E-Prescribing
Financial Management
Forms Management
HIPAA Compliant
Historical Reporting
Insurance Eligibility Verification
Invoice Management
Medical Billing
Multi-Location
Multi-Physician
Patient Portal
Patient Records Management
Patient Scheduling
Performance Metrics
Physician Scheduling
Point of Sale (POS)
Purchase Order Management
Quotes/Estimates
Real-Time Data
Records Management
Reminders
Reporting/Analytics
Reporting & Statistics
Task Scheduling
Template Management
Third-Party Integrations
Vendor Management
Workflow Management

Eyefinity OfficeMate User Reviews

Overall Rating

3.9

Ratings Breakdown

40%

30%

18%

10%

Secondary Ratings

Ease of Use

3.8

Value for money

4.0

Customer support

3.9

Functionality

3.6

Elise B.

Verified reviewer

Hospital & Health Care

Used daily for more than 2 years

Review source

Reviewed April 2018

User friendly patient management system that meets all your basic needs and then some.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great Customer Service (with Maintenance Agreement) Easy to Navigate Great Database for tutorials and training Paired with ExamWriter, it makes billing and coding fool proof

Cons:

After each new update there are lots of bugs that need to be worked out, these bugs take quite some time to get sorted. Updates have to be done manually on each workstation Expensive if you want to use their cloud service, otherwise you're stuck with keeping a server on site

Lindsey c.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Great EMR system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love officemate, especially since it is a very common EMR system.

Cons:

I don't like that it is connected to eyefinity even though that connection makes it easier to navigate both programs.

Meg S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Don't Bother

Terrible. This system may have been great in 2000 until maybe 2005, but using it in 2022 would be a huge disservice to you and your team.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I can't think of a single thing I liked about this software.

Cons:

Takes forever to load, antiquated system and style, can't have multiple accounts open or multiple windows, terrible report printing, analytics are costly, customer service is 24-48 hour turnaround time, prescriptions are not sent electronically, scheduling is difficult, requires a physical server, difficult to update patient demographics.

Vendor Response

Meg, We appreciate you taking the time to share your thoughts about OfficeMate and we apologize that it's no longer meeting your expectations. We remain committed to your success and if you would like to learn more about other Eyefinity solutions that may be better equipped for your practice's current needs such as ePrescribing and scheduling, please reach out to the Eyefinity team at 1.800.269.3666 option 2.

Replied May 2022

Diana F.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

OfficeMate review

great, we would have stayed with them if they were with the cloud based

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to have control over what we print for reports

Cons:

The amount of space it took up on the server

Vendor Response

Hi Diana, We’re happy to hear that you’ve had a positive experience with Eyefinity®. We know that server-based software can come with additional challenges which is why we offer Eyefinity® cloud-based software. Learn more here: https://www.eyefinity.com/products/solutions/cloud-solution.html Thank you for leaving a review! The Eyefinity Team

Replied December 2024

Courtney M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Adequate for Our Needs

Officemate takes care of our basic needs, but I would prefer to see some reform in the program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appointment scheduling and creating fee slips are mostly intuitive for what our office needs.

Cons:

Exam writer seems complicated and technical. Unable to delete duplicate patients. E-Documents system only creates pathway to documents saved on your server rather than saving them into the EHR. Refunds or editing fee slips can seem complicated.

Vendor Response

Hi Courtney, Thank you for sharing your honest feedback. Eyefinity aims to provide solutions that support ECPs in simplifying workflows for a better patient experience. It is unfortunate to know that our OfficeMate and ExamWRITER solutions have fallen short of exceeding your needs and we remain committed to your success. We hope you will contact us at 855.874.8508 to explore whether one of our other solutions may be a better fit for your practice. - The Eyefinity Team

Replied March 2024

Rebekah R.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Great software for your practice!!

It saves us so much time and paperwork!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it!

Cons:

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report!

Nathan S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Gets the job done

Our office has been using OfficeMate for almost 10 years, so obviously it is usable and will get the job done. It is lacking in several areas, and we are constantly looking for something else, but it is JUST GOOD ENOUGH to keep us from going through the headache of switching... Technical support is not good. Our IT staff has shown them how to fix certain issues on numerous occasions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The OfficeMate user interface is clean and organized and relatively easy to learn for new users.

Cons:

Crashes and lags quite a bit, especially for something being used for critical patient data. The Reports selection leaves a lot to be desired, and the reports it WILL run have to be manually cleaned up and organized considerably.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Overall I feel like the OfficeMate product is a pretty good product.

It helps us to run our office on a daily basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is super easy to enter in new patients and pull up information about their recent visits. Also having the ability to link family members to each other makes it super easy when making appointments for multiple people in a family.

Cons:

The constant updates and little glitches that the updates are supposed to fix seem never ending. Most are simple little things that do not deter you from being able to complete your job and do it well, but can sometimes be an annoyance.

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed May 2018

Occasionally frustrating, but overall a decent experience.