iPatientCare EHR 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iPatientCare EHR

4.4

(66)

Pricing

Starting at $399.00 per month

About iPatientCare EHR

iPatientCare offers a cloud-based EHR system with integrated medical billing and practice management services. It helps physician offices, rural health clinics (RHC) and community/federally qualified health centers (CHC/FQHC) with their needs of medical billing and MACRA/MIPS and CPC+ assistance. iPatientCare EHR comes with Chronic Care Management, Annual Wellness Visit and Population Health Management modules.

Key features include patient enrollment, credentialing, eligibility verification, referral authorization, patient fee estimation and collection, claims scrubbing and denial management. It is Meaningful-Use certified and complies with ICD-10 and Electronic Prescribing of Controlled Substances (EPCS). it also offers an on-premise version for those users willing to store patient records at their end.

The solution is certified for MIPS eCQMs reporting and comes with a dashboard for real-time visibility into MU performance and MIPS data.

iPatientCare is available on a per month subscription basis which offers support via phone.

iPatientCare EHR Screenshots

iPatientCare EHR Pricing and Plans

Starting price: $399.00 per month

Free Trial

Free Version

Basic

$399.00

per month

No plan information available

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iPatientCare EHR Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of iPatientCare EHR
Charting
Claims Scrubbing
Coding Assistance
Drug Reference Database
For Family Medicine
Handwriting Recognition
HIPAA Compliant
Insurance Eligibility Verification
Meaningful Use Certified
ONC-ATCB Certified
Onsite Registration
Order Entry
Patient Records Management
Practice Management
Self Check-In/Check-Out
Voice Recognition

iPatientCare EHR User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

29%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.7

Functionality

4.2

Priya S.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

The support staff and the billing support staff is very friendly and responds quickly to questions.

With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform. One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments. Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is such a relief to have finally found a product that delivers what it promises! With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform. In an effort to go paperless, I uploaded many of my handouts and reports and just add them to a patient encounter with the click of a button. One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments. Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites. The support staff and the billing support staff is very friendly and responds quickly to questions. Thanks iPatientCare EHR for a great, user friendly product. I recommend it to any health practitioner who is in the market for professional, secure electronic medical records.

Cons:

When I first looked into electronic medical records, I was daunted by the lack of programs specific to Pediatricians. A colleague recommended iPatientCare EHR and I started using it in October 2011.

Jessica O.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Insight from a Rural Health Clinic in Montana

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My absolute favorite part of the iPatient Care software program is the Customer Service department. I absolutely appreciate the customer service we receive from iPatient Care each and every time I create tickets with questions, concerns and dilemmas. While all representatives are helpful, Mr. Amar Vachhani could give lessons in customer service. He is knowledgeable, easy to understand, listens and is thorough in completion of our clinic's inquiries. The software system itself is fine. I sometimes question that it was not necessarily written for Nurse Practitioners in a Rural Health Clinic setting. Some of the applications are things we do not utilize, and others are almost made to be too complicated, but overall, it is a user friendly, easy to navigate system.

Cons:

Occasionally, we run into a situation where we would like to make chart flow more efficient. Because the feature we would like is hardwritten into the software, those tweaks can't be accommodated. However, issues are often at least addressed in the next software updates. Or, our customer service rep is able to lend a alternative to make things work. I would also like to see IPC as an option for Mac users. With Internet Explorer being the only web browser option, it limits the equipment clinics can purchase and use.

Umesh J.

Financial Services

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed July 2017

Best EMR for small medical practices

Previously 3

Great Customer Service, especially for small offices, as many big EMR vendors do not respond in a timely manner to smaller clients.

Ratings Breakdown

Ease of use

Previously 2

Value for money

Customer support

Previously 4

Functionality

Pros:

Notes are customizable allowing one to create special note types such as Nurse Visits, Procedure Notes such as Stress Tests, Echo, Annual Wellness. Order sets is a great feature allowing you to select from a pre-defined subset of orders based on the "diagnosis groups" such as Diabetes, Hypertension, etc.

Cons:

As you move from one section to another within a Progress Note, you are prompted to save the changes, just an extra click.

Jim W.

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

It has made my life a lot easier

iPatientCare has actually changed the way I practice. It has made my life a lot easier. Clinical Summary is the page that has all of the patient's diagnosis, past medical history; it has a feature to carry forward from the past notes. Everything we want handy is available on the left panel. I don't have to go to multiple screens or anything else, I like it because it has more of a dashboard view'

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clinical Summary is the page that has all of the patient's diagnosis, past medical history; it has a feature to carry forward from the past notes. Everything we want handy is available on the left panel.

KATHLEEN L.

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2017

Software is good but there are some features that are lacking that we had with our legacy EMR.

We like how the scheduling is integrated with the practice management portion of EMR.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. user friendly 2. implementation training 3. support team - easy to reach and quick to respond 4. customizable order sets and templates

Cons:

1. inability to fax images directly from chart without "routing" it to staff 2. inability to fax patients notes directly to physicians. Even if we want to send our note via direct ID secure messaging, it is in the format of a letter addressed as a referral. 3. inability to transfer pt's PDF files (with ultiple pages ) from one EMR directly to ipaiten care. Presently only able to transfer one page a time which is not time efficient so it has been easier to just print and scan directly to patient's chart which is not cost effective 4. having to customize templates for medications to prescribe but then have to create same templates in order to add to order sets. Cannot add meds from previously created med list favorites. 5. inability of staff to send direct ID messages to to other MD's. To my knowledge, only the licensed provider can send messages but not staff.

H Dale P.

Used daily for more than 2 years

Review source

Reviewed July 2017

We are happy working with the IPatient Team as it has been a positive experience for our clinic/

Better organization and overall compliance of our office notes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great IT Support / Timely Communication / Effective Collections / Willingness to resolve clinic, or doctor's concerns / Compliance with Meaningful Use Criteria / User friendly software program with proper training provided

Cons:

Doctor's chart notes can be somewhat time consuming with what other doctors state with their EHR System(s) / Lack of training with certain reports

M Renee A.

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

iPatientCare has wonderful customer service; staff are very kind and responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about their services in addition to their great customer service is their Electronic Health Record (EHR) system is very efficient and their integrated billing software significantly enhances our ability to track our claims, revenue, and identify problems quickly. The integrated merchant services system also permits ease of taking and posting patient payments directly into the billing system.

Owen R.

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Been using since 2008. Very pleased with product.

Helps us with PFP like MU and HEDIS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Many features to like. Scheduler lets you direct your staff to schedule types of visits by pre-programming colored slots by "type of visit", Billing, SOAP designed notes, Easily Customized, great customer support.

Cons:

There's not much to dislike about the product except that it's an EMR! All EMR's interfere with the relationship between the provider and patients or patients families.

Jose T.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

iPatientCare is a very user friendly, easily customized for individual provider specialty and very quick to learn!!

After doing a little research I found out that this EHR is used by NASA and the US Army and iPatientCare along with having earned many awards also have over 700 employees to handle customer needs!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the incredibly FAST customer service. The fact that it is not one EHR for all they will customize to a specific specialty!!

Cons:

The only bad thing is did not find out about it sooner but as for everything else this is a great product!!

Juanita S.

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2017

Billing Manager Bautch Chiropractic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I especially like the claims review aspect of the system before claims are submitted to the clearinghouse. This feature allows me to review claim for correct procedure codes, modifiers and diagnosis code sequence by payer.

Cons:

The adjustment features of the program in my opinion require the use of several "radio buttons" which causes the process to take longer than it actually could if simplified. Each button I touch within the claim takes approximately 7 seconds to update and I usually have to use 5 each time so would like to see this improved.

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