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Josh P.
Advisor, 7 years
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Updated January 6, 2026
Klara vs MEDENT: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
One-to-One Messaging
5.0
Patient Communications
5.0
File Sharing
5.0
See All
See All
Integrations
See All
See All
Pros / Cons
- Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails!
- It is very difficult to merge patient's charts. If there is a phone # on both charts and we take out the # on one to merge,then we can't activate the phone # on the other chart.
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- If I have any issues or questions, their customer service/technicians are super friendly and quick to assist!
- Medent support always blames it on the corporate's network/internet speed rather than addressing the core application issues
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
3.7/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5in the comparison
3.7/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
