Patagonia Health vs Valant EHR Suite: Which is best for you?

Our health department at that time was very small, and I'd often joke that we were a "VW" health department with a "Cadillac" EHR system (Patagonia Health). But I was very grateful for the system and how it functioned, because there was no one in our office who understood the Patagonia system very well, let alone the billing aspect.

The lags in page loading is frustrating, and it seems it gets slower as time goes on and we accumulate more patient profiles in the system....will it continue to do so as we continue to use the system and add more patient profiles to the data base?

Valant EMR streamlines billing and record keeping very well and provides a Hippa compliant avenue through which all client and therapist communications regarding treatment, billing and scheduling can occur through this confidential portal.

It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients.