Billhighway 2026: Benefits, Features & Pricing

Great! It accomplishes what we need it to and their customer support team is fantastic, helping to resolve all issues promptly.

As a past treasurer of this 100 member organization I was asked to audit books of the network maintained in Billhighway. It is cryptic. It is rigid. It does not lend itself to accountability for the members and officers of this organization. I cant see indivdual transactions or any audit trail. There is no ability to match or monitor. I'm wondering why the national organization insisted on the transition to this poor product.

Overall the experience with Billhighway has been good. They have great customer service and are working on new ways to improve the platform. Combining greekbill into Billhihgway will elevate a lot of issues that we are facing and keep everything in one spot which would be fantastic.

Security: Data security is crucial in financial management, and Billhighway typically provides security features to protect sensitive financial information.

The website regularly experiences delays and bugs which can result in trying to submit a load cardrequest and getting it approved into sitting at your laptop watching the screen load for like 20 minutes. Multiple members of my sorority suddenly stopped getting statement emails and somemembers' accounts have been randomly deleted because of the Billhighway policies neither I nor my advisor are able to help with the situation. We are also not able to see who the emails goto so if someone's statements were going to the wrong email we would never know. As an admin in bill highway, I can't see what the page looks like from a member perspective so sometimes whenpeople ask me questions I give them wrong or irrelevant instructions and I have no idea what they are seeing when they look at their account. Sometimes I'll accidentally instruct someone toclick a button that doesn't exist for them and there's no way to figure out if they just can't find it or if their account just doesn't have that function without asking to see someone else'saccount. Almost every member of my sorority finds billhighway difficult to use and I am consistently getting asked to do walk-through with members and there is no tutorial readily availablefor members on the website. The processing fees are also enormous and take up the highest percentage of my chapter's budget

We feel that we have built a true partnership with the team from BillHighway over the course of our project together. From inception to implementation their team has been responsive, and focused on our needs as we worked together to build a custom API for our donations database. It was a pleasure to work with their Development/Implementation team, they put lots of time into making sure that things were functioning as needed, and many times, better than we expected. This is one of the smartest teams I have had the pleasure of working with, and it is apparent in their fresh, innovative problem solving approach. This team was great at looking at the constraints of our pre-existing software and coming up with solutions to give us the functionality that we needed. It was really nice to hear 'let's take this to the team and work on figuring it out' instead of 'that just can't be done'. The results of our collaboration with BillHighway have been beneficial, we have seen a decrease in the amount of time it takes our staff to process gifts and this efficiency reduced our need for seasonal temporary staffing. We now have easily accessible and easily stored images of gifts and gift paperwork integrated into our database, and we have a defined workflow for our bulk gift processing. I would highly recommend BillHighway, we have been very pleased with our project!

For over 5 years, the Billhighway financial platform has been a great asset to our chapters for billing and collecting dues from their members, managing their finances, analyzing reports, as well as historical financial record keeping. The National Organization as well as advisors (volunteers who support chapters) have varying degrees of access to see chapter financial activity. This transparency has been invaluable to the organization for chapter support, growth, and financial longevity. Database integration allows for the ease of adding members to their respective chapters. The prepaid card option permits flexible spending without the hassle of reimbursement checks. Using a card reader along with the Billhighway Give app gives chapters the flexibility to accept credit cards for philanthropic fundraising activities and all funds are deposited into the chapter account and automatically coded appropriately. Billhighway's customer service offers personal support over the phone for individuals as well as online on-demand training for chapter officers to teach them how to use the system. Billhighway staff members are also willing to work with our organization to define the best training support methods. This is truly a comprehensive financial management tool.

Kappa Delta Sorority has been partners with Billhighway since 2012. Since transitioning our chapters to its system, we have witnessed a significant improvement in the overall financial health of our chapters. Our chapter administrators and local advisors enjoy being able to view member balances, cash balances and financial reports in real-time. Additionally, our national leadership team members are able to view our chapter Billhighway accounts at any time as they provide oversight and monitor our chapters' activity, spending habits and invoicing. Billhighway has developed a new LMS training tool which allows our chapter administrators and advisors to learn the Billhighway system at their convenience and at their own pace. This new training program has been well received by our chapters. Overall, our partnership with Billhighway has been successful and makes the duties of the financial administrator much easier!