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Virtuagym

Virtuagym 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Virtuagym
Virtuagym
3.8
(263)

Pricing

Starting at $29.00 per year

About Virtuagym

The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients

Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream.

The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones.

Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience.

Contract Management

Manage both contact and contract details in one place. Create customized gym memberships to suit your gym's business model, with limited access, auto-renewal, and trial memberships

Payment Processing

Streamline your accounting with automated billing. Allow...

your members to pay online and start processing your payments through all major providers and integrate with leading payment platforms Access control Streamline your check-in process with a solution that fits your facility and keep an eye on attendance numbers for optimized planning Fitness Coaching App Coach your gym members virtually & track their progress with a complete toolset, customizable to your business. Add any sessions you have with them to their schedule that can be easily accessed via their app or synced with their Google calendar Nutrition Coaching Easily compose meal plans and assign them to your clients with a database with over 100,000+ products at your fingertips Training Schedule The Workout Editor empowers you to create personalized workout plans, send them directly to your clients' phones and track their progress Lead Management Focus your marketing and sales efforts for maximum success and nurture your prospects to become solid leads and loyal members Business Analytics Realize your growth ambitions with the power of data: gain actionable insights and use AI-forecasts for a complete and in-depth overview of your business Webshop Deploy your own customized webshop to cross-sell, upsell and add to your club’s benefits at the touch of a button Online Community You're key to retention: enable your clients to always be in touch and build them a social support system Challenges & Leaderboard Motivate your clients to reach their goals faster and boost motivation with engaging challenges Questionnaire Save time on getting your clients started on their health journeys and keep track of their feedback: user-friendly questionnaires allow you to easily gather information and track progress through a predefined list of questions Video Platform 1000+ workout videos and integrated platform for custom videos Custom Mobile App Build your brand with your own powerful fitness app How can a fitness software help grow your business Purchasing management software can certainly help grow your business in a number of ways. You will be able to successfully engage your existing members and better understand their wants and needs using our extensive tools Our gym management software can also help you market your gym or studio to potential members helping you reach a wider audience and bring in more new members Overall, it can help your business operate more efficiently, provide a better experience for your members, and give you the tools you need to make informed decisions about how to grow your business

Virtuagym Screenshots

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Virtuagym Pricing and Plans

Starting price: $29.00 per year
Free Trial
Free Version

Basic

$29.00

per year

No plan information available

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    Virtuagym Features

    • Popular features found in Business Management
      Accounting
      Billing & Invoicing
      Client Management
      Inventory Management
      Marketing Automation
      Order Management
      Purchasing & Receiving
      Scheduling
      Task Management
      Time & Expense Tracking
      Training Management
    • More features of Virtuagym
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Application Management
      Appointment Management
      Appointment Scheduling
      Attendance Management
      Attendance Tracking
      Automated Scheduling
      Availability Management
      Belt Ranking Classification
      Billing Portal
      Calendar Management
      Calendar/Reminder System
      Capacity Management
      Class Management
      Class Scheduling
      Client Portal
      Client Profiles
      Confirmations/Reminders
      Contact Database
      Contact Management
      Contingency Billing
      Contract/License Management
      Credit Card Processing
      CRM
      Customer Database
      Customizable Branding
      Customizable Invoices
      Customizable Templates
      Document Management
      Document Storage
      Dues Management
      Dunning Management
      eCommerce Management
      Electronic Payments
      Employee Management
      Employee Portal
      Employee Scheduling
      Enrollments/Onboarding
      Event Calendar
      Event Management
      Event Scheduling
      Exercise Library
      Facility Scheduling
      Financial Management
      Fitness Assessments
      Fitness Plan
      For Dance Studios
      Forecasting
      For Gyms
      For Martial Arts
      For Yoga/Pilates Studios
      Gamification
      Goal Setting/Tracking
      Group Scheduling
      Health Coaching
      Health Monitoring
      HR Management
      Hybrid Trainer
      Instructor Management
      Interaction Tracking
      Invoice Creation
      Invoice History
      Invoice Management
      Lead Generation
      Lead Management
      Lead Qualification
      Life Coaching
      Member Communication
      Member Database
      Member Directory
      Member Portal
      Membership Management
      Membership Renewals
      Member Types
      Mobile Access
      Mobile App
      Monitoring
      Multi-Currency
      Multi-Location
      Nutrition Program
      Online Booking
      Online Invoicing
      Online Payments
      Online Registration
      Online Trainer
      Payment Processing
      Performance Metrics
      Point of Sale (POS)
      Program Management
      Progress Tracking
      Project Management
      Real-Time Reporting
      Real-time Scheduling
      Recurring/Subscription Billing
      Registration Management
      Reporting/Analytics
      Reporting & Statistics
      Sales Pipeline Management
      Sales Reports
      Segmentation
      Self Check-In/Check-Out
      Sport Coaching
      Staff Management
      Student Management
      Team Management
      Third-Party Integrations
      Time Tracking
      Vendor Management
      Visitor Management
      Website Integration
      Workflow Management

    Virtuagym Integrations

    Paysafe
    Paysafe
    Meta for Business
    Meta for Business
    Twitter/X
    Twitter/X
    GitHub
    GitHub
    PayPal
    PayPal
    Mailchimp
    Mailchimp

    See all 9 integrations

    Virtuagym User Reviews

    Overall Rating

    3.8

    Ratings Breakdown

    5

    44%

    4

    27%

    3

    9%

    2

    8%

    1

    12%

    Secondary Ratings

    Ease of Use

    3.8

    Value for money

    3.7

    Customer support

    3.8

    Functionality

    3.8

    Maikel's profile

    Maikel B.

    Verified reviewer

    Health, Wellness and Fitness

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed June 2024

    how to use Virtuagym as a white label

    5

    Using Virtuagym as a white label for the Weightlottery platform has been a game-changer for me. The app’s user-friendly interface and intuitive design quickly became a part of my daily routine. The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight progress.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use after you installed the app on your mobile phone. Also the security to enter the platform is great
    Cons:
    but the security to install the app can be some of a problem if you aren't used to installing apps on your phone

    Read More

    JD

    Jonas D.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2023

    5 years of daily use!

    5

    I started working with Virtuagym at the beginning of my fitness professional career. Now I have grown my own gym with 100+ members, and Virtuagym has helped me tremendously in building and sustaining this growth.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Virtuagym provides an all-in-one solution for my clients. Their modules (Coach, manage, engage) are all individually very well made and hold up to their competitors (amongst top 10 best). But Virtuagym really outshines them all by including all these modules into one, making it very easy to onboard clients for your gym scheduling, memberships, billing and coaching software. Where other options will have you using several software programs with multiple registrations and logins for your clients.
    Cons:
    I feel like there is a big difference in 2023 between the very user friendly mobile app and the older, outdated browser platform of the software. I think updating this would be a very nice goal for the next couple of months.

    Reasons for choosing Virtuagym

    All-in-one solution, providing me with a very user friendly client environment and onboarding.

    Read More

    ST

    Sean T.

    Verified reviewer

    Health, Wellness and Fitness

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2024

    Look somewhere else

    2

    VirtuaGym overall I would say is not for everyone. I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym, especially senior citizens.

    Ratings Breakdown

    2
    Ease of use
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    It was easy to navigate and the layout is kind of clear
    Cons:
    VirtuaGym is not very user friendly and I had lots of members calling and reporting problems

    Read More

    SM

    Steven M.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2023

    Consumer Feedback

    5

    Overall, I am happy with the functions of the product. The team has shown a tremendous desire to meet any of my goals and needs and works in collaboration with their clients. They have helped me set the system up after transferring from a competitor, the client experience is outstanding, the tools available are great for gym specific needs. I am completely satisfied with the product and only wish to see some advancements in payroll processing to reduce management time.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I enjoy the ease of communication between club goals and client goals. The use of the message boards, program design tools, app sign in functions, and scheduling have helped make this product a great success for our team and for communicating with our members
    Cons:
    I dislike the inability to track payroll. Payroll has become a manual process where each day needs to be logged and accounted for rather than automated through services rendered. Further, the inability to adjust previously logged sessions: i.e. book a client, client cannot show up, scheduled time of appointment has passed, and we cannot undue the session. Makes it difficult to track sessions completed and payroll.

    Reasons for choosing Virtuagym

    Progressive change in client experience and club functionalities

    Reasons for switching to Virtuagym

    Looking for a change and a more fitness specific app and operation.

    Vendor Response

    Hi there, Thank you so much for this great review. We appreciate your feedback and will discuss this with our team. If you would like to elaborate further on your feedback I want to invite you to send an email to support@virtuagym.com. We are always happy to help and are ready for your questions. With kinds regards, Team Virtuagym

    Replied August 2023

    Read More

    DE

    Dan E.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2021

    Happy with our service

    5

    It has been very beneficial to every day use. From setting up new membership to taking payments

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Was easy to set up with the one on one help going over all features and way to use them. It make our book keeping easy and membership and payment management is awesome.
    Cons:
    Tech support not available 24/7 if there is a problem can take days to fix. One of the features my members like most was when they scanned in at gym door it greeted them by name and told them how many credits they had left. One day it just stopped showing and after many phone calls still not back up.

    Reasons for choosing Virtuagym

    After spending days and walk throughs with several different companies Virtuagym stood out.

    Reasons for switching to Virtuagym

    Had to track membership in to many places and separate place for door system and separate for payments

    Vendor Response

    Dear Dan, Thank you for providing us with your valuable insight. We are glad to hear about your positive experience with Virtuagym, and your feedback will be, of course, taken into consideration. As for the issue you mentioned you have been experiencing with the check-in system, please feel welcome to email us at support@virtuagym.com so we can look further into this and help you find a resolution! Team Virtuagym

    Replied December 2021

    Read More

    JC

    Jessica C.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2021

    False Claims

    3

    Don't waste your time or your money. I now have to take the time to find a new product AND convert my clients to a new system. This is not ideal at all! I am very frustrated. I've only been using virtuagym for 4 going on 5 months. Avoid at all costs!

    Ratings Breakdown

    2
    Ease of use
    1
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    I like the idea of the software. In theory it was everything I wanted. Scheduling and interactive calendar for myself and staff. Nutrition coaching at our fingertips. Progress tracking and club goals/community aspects. Billing and business management tools. Everything sounded great!
    Cons:
    I may need more space: 1. It is not real-time scheduling. You cannot adjust your schedule, plan or delete anything if you are not on the web browser version. As a personal trainer I need the ease and convenience of using my phone to schedule at any given time. 2. The nutrition database is atrocious. Clients and staff are both complaining about the incorrect numbers, portions, nutritional details, etc. It is way too tedious to find the right product and measurements and half the time I am just finding something "close enough." 2b. Meal plans do not save entirely once you construct them. Once you click save, some or all of the items you populated onto the plan will be deleted and you'll have to start from scratch. Waste of time! 3. No progress pics can be added from the app 4. When you want to add a video of an exercise you must link it to your YouTube unlike Trainerize who let's you upload directly from your laptop/phone 5. New members have the HARDEST time getting setup 6. I paid for the customized app and all of my clients have a "virtuagym" app. 7. When I complained about the needed features not being accessible, they gave me a completely pointless feature that I cannot use. All in all, I thought I was getting more with Virtuagym than I had with trainerize but I think I will just go back to Trainerize. I would not recommend this product to anyone who takes pride in their coaching.

    Reasons for choosing Virtuagym

    Virtuagym advertised more of my desired features but failed to deliver.

    Reasons for switching to Virtuagym

    Thought I would be getting more with virtuagym.

    Vendor Response

    Dear Jessica, Thank you for taking the time to share this with us. We are very sorry to hear that our product did not fulfill your needs as presented during the sales process. We would definitely like to discuss your experience further for us to have a better understanding of the reasons for the inconveniences you described and find a resolution, therefore, it would mean a lot if you can reach out to us personally at support@virtuagym.com, as we were unable to find your account in our system with the information given in the review details. Again, we appreciate your time in reviewing Virtuagym.

    Replied December 2021

    Read More

    EE

    Eduardo E.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2021

    Good and Bad

    3

    The part that we really liked was the coach module. That's why we will keep our business partnership. I don't trust in the other parts, honestly, I don't recommend for a gym or studio.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Coach Module (just the program part), I would say that customer centre a few times did a good job.
    Cons:
    Finances, Schedule, Clint's Session Control (this part was horrible), Analytics never worked.

    Reasons for switching to Virtuagym

    Because our business is growing and I need a system that help me, I moved most of the tasks to a manual control, doing on spread sheets the work that I paid for Virtuagym to manage. I should had switched before.

    Vendor Response

    Dear Eduardo, Thank you for sharing this with us. We are very happy to hear you are pleased with our coaching module. Nevertheless, our team is continuously working on improving our product, and this is why we will be glad to learn more about your experience with the schedule and the financial portion of the system. If you agree, please email us at support@virtuagym.com to discuss this matter further. Team Virtuagym

    Replied December 2021

    Read More

    EJ

    Elizabeth J.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2021

    Nutrition App/Meal Plans

    4

    Overall my experience has been well! For the most part about 90% of my clients have been successful using the app. The other 10% really struggle since they are used to the easiness of MyFitness Pal's tracking features.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I only use the Calorie Counter app and meal plan software. I like that I can see all of my clients food logs, load foods into their meals plans, and customize their macros. It makes it easy to monitor my clients intake to ensure they are hitting their goals to lead to results. Being able to save meals is great, especially when I have clients who eat the same meals a lot, or if I want to save a quick meal for my clients to have access too. I also like how my clients can see the little icon (yellow) to let them know I personally input that food item or created a meal. Overall I have enjoyed using the software!
    Cons:
    There needs to be a way to create a recipe. One like MyFitness Pal, where you load all of the bulk ingredients of the recipe, then attach the number of servings the entire recipe creates so you can log the single serving. It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on serving size when it is cooked in bulk. I believe there also needs to be a feature to track the 3 macros in grams versus percentages. Clients have a better understanding when they know "I have to hit 150g of carbs" versus seeing 100% at the top once carbs are hit. In the app, when you click on the percentage circles it gives a large range of macros to fall within. This does not allow for accuracy to truly see fat loss or muscle gain. When it comes to grams of macros, there is a very small window (5g of Pro/Carbs and 2g Fat) to ensure calories are not way over or under. Right now the app can fluctuate 80g which is HUGE that is 320 calories plus or minus on both carbs and proteins , fats fluctuate close to 22g which could be a 198 calorie difference. If someone continually hit high on those macros they would never lose the fat they desired When people input foods, there seems to be a lot of confusion when attaching a portion, or just in general since it autofill's to Macros Based on 100g. I have seen many food items input completely wrong, this could really put someone in a bad position when logging .

    Reasons for choosing Virtuagym

    I liked how it was a completely custom set up with a platform for my clients. I like being able to access each clients food diaries as well as have the option to load meals right into their app! It is extremely user friendly on a coaching stand point and I have had no problems navigating it. The price is also much more realistic for me since I am a super small business. There are some small speed bumps I run into, however, I have been good with overcoming them. I do still struggle getting some clients on board to be patient and take time to learn the software.

    Vendor Response

    Hello Elizabeth, Thank you for sharing your thoughts with us! We are currently working on improving the nutrition app and your suggestions will be, of course, taken into consideration. Please feel free to contact us at support@virtuagym.com.

    Replied January 2021

    Read More

    BP

    Brian P.

    Verified reviewer

    Health, Wellness and Fitness

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed September 2020

    Not Ideal for Small Business Users

    3

    I wasn't happy with the onboarding process as training was mostly independent and delay response time from support team. There was no option to buy out of 12 month agreement due to dissatisfaction with the product so you're left with a product that you dread to use. Only made use of their software for a couple months before switching to another product. Currently waiting for terms of agreement to expire so I don't have to see my account being billed by them.

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    I enjoyed the community board feature where updates can be posted in real time to the group/clients which promotes interaction. The app user friendly according to member feedback.
    Cons:
    Not ideal for martial arts based businesses. The templates and features within the software seem catered more towards larger chain gyms/health clubs to track fitness stats important to personal training and traditional group fitness classes. The initial sales call made it appear that it would be easier for a small business to use, but it didn't feel like that at all.

    Reasons for choosing Virtuagym

    I only considered this product because I was on a time crunch for my Grand Opening and I needed something simple (which it was not) and something inexpensive.

    Reasons for switching to Virtuagym

    Way more user friendly. Onboarding was a more pleasant experience very timely responses from support staff. Setting up workflow management and students was extremely easy. Way less stress in how this manages my business

    Vendor Response

    Dear Brian, Thank you for providing us with your valuable feedback. We are glad to hear that our community and engagement module has become such a great tool for you to connect with your members! Our main goal is to continue improving while providing our clients with the most seamless and complete all-in-one solution package. Your feedback will be definitely taken into consideration. If you ever need assistance, you can always reach out to us at support@virtuagym.com, we will be happy to help! With warm regards, The Virtuagym Team!

    Replied September 2020

    Read More

    Alexander's profile

    Alexander G.

    Verified reviewer

    Sports

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed March 2020

    What you see is what you get

    5

    Fantastic customer care experience, guided setup done with patience from one of their stuff, always available via phone for quick questions, the product is sleak and customisable to a great extent even without purchasing extra packets

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Full Features and the pricing scales depending on your business size. That means that you get full service no matter how small your business is. Once you grow, you start paying more. It's a fair model
    Cons:
    Still no Onefit integration but it's really a minor thing. I cannot find anything else to fault them for

    Reasons for choosing Virtuagym

    Fitmanager and Everfit (same company) charge you for each location you open. This might be good for a gym but it cannot apply to a bootcamp outdoors. You just have small groups of people here and there. They were not flexible enough to allow for this and the costs would have been too high.

    Reasons for switching to Virtuagym

    Very expensive, very limited for a basic packet, not optimised for Europe (irrespective of what they like to claim)

    Vendor Response

    Dear, Alexander Thank you very much for sharing your experience! We are thrilled to hear you've encountered so many benefits in your product and the tools we have built for our clients to not only meet but exceed their expectations. Your feedback is very valuable to us and we will continue to do our best when providing our clients with topnotch services as you all deserve! We look forward to excelling in every aspect of our services and making all the necessary efforts to be part of your business growth. Once again, your review is highly appreciated! Sending you all the best, Your Virtuagym Family.

    Replied April 2020

    Read More

    Showing 1 - 10 of 263 Reviews

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