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ConnectWise Automate vs Syncro: Which is best for you?

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Features
- Furthermore, it's integration with ScreenConnect allows for easier remote access to computers for your engineers, should you wish to leverage that.
- While it did have a MacOS installer, I feel that it really came short to being able to support the operating system.
- Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching.
- The load times when leaving a ticket for a prolonged amount of time will lead to the page needing to be reset which is inconvenient and when using the app along with the system not flagging if another team member is working on a ticket it can lead to confusion with classing details from team members working on the same ticket at once.
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