1 million+ businesses helped. Get advice
Get Free Advice
Home

/

IT Service Software

/

ConnectWise Automate vs Syncro

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 12, 2026

ConnectWise Automate vs Syncro: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$129.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Automatic Patch Deployment
4.88
Server Monitoring
4.83
Alerts/Notifications
4.67
See All
Help Desk Management
4.85
Deployment Management
4.79
Real-Time Reporting
4.73
See All
Integrations
OpenText Core Endpoint Protection​
OpenText Core Endpoint Protection​
ScreenConnect
ScreenConnect
Auvik
Auvik
See All
ITMC Lifecycle
ITMC Lifecycle
OpenText Core Endpoint Protection​
OpenText Core Endpoint Protection​
IT Glue
IT Glue
See All
Pros / Cons
  • Furthermore, it's integration with ScreenConnect allows for easier remote access to computers for your engineers, should you wish to leverage that.
  • While it did have a MacOS installer, I feel that it really came short to being able to support the operating system.
Read more
  • Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching.
  • The load times when leaving a ticket for a prolonged amount of time will lead to the page needing to be reset which is inconvenient and when using the app along with the system not flagging if another team member is working on a ticket it can lead to confusion with classing details from team members working on the same ticket at once.
Read more
Ease-of-Use
3.7/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad