ManageEngine ADSelfService Plus 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if ManageEngine ADSelfService Plus is right for your organization?

Our Authentication Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ManageEngine ADSelfService Plus

4.6

(47)

Pricing

Starting at $595.00 per year

About ManageEngine ADSelfService Plus

ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces.
The core features of ADSelfService Plus include:
Adaptive MFA
Enable context-based MFA with 19 different authentication factors for endpoint and application logins.
Enterprise SSO
Allow users to access all enterprise applications with a single, secure authentication flow.
Password management and security
Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications.
Enterprise self-service
Delegate profile updates and group subscriptions to end users and monitor these self-service actions wi...

ManageEngine ADSelfService Plus Screenshots

ManageEngine ADSelfService Plus Pricing and Plans

Starting price: $595.00 per year

Free Trial

Free Version

ADSelfService Plus Standard Edition

$595.00

per year

Plan includes:

Cybersecurity Solutions
Enterprise Service Management
Identity and Access Management
IT Management for Msps
IT Operations Management

ADSelfService Plus Professional Edition

$1,195.00

per year

Plan includes:

Cybersecurity Solutions
Enterprise Service Management
Identity and Access Management
IT Management for Msps
IT Operations Management

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ManageEngine ADSelfService Plus Features

Popular features found in Authentication
Credential Management
Mobile Authentication
Multi-Factor Authentication
Single Sign On
More features of ManageEngine ADSelfService Plus
Access Control
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Security
Audit Management
Audit Trail
Authentication
Biometrics
Compliance Management
Data Synchronization
Employee Database
Group Passwords
Identity Federation
Knowledge-Based Authentication
Mobile Access
Password Database
Password Generator
Password Management
Password Policies
Password Synchronization
Policy Management
Real-Time Updates
Remote Access/Control
Reporting/Analytics
Role-Based Permissions
Secure Login
Self Service Portal
Two-Factor Authentication
User Management

ManageEngine ADSelfService Plus Integrations

ManageEngine ADManager Plus

Spiceworks Cloud Help Desk

ManageEngine ADSelfService Plus User Reviews

Overall Rating

4.6

Ratings Breakdown

74%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.4

Functionality

4.6

Marc L.

Verified reviewer

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed March 2018

Great for unlocking and resetting passwords

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Free for up to 50 users, free trial, and easy to setup. This is a great solution for those field users that never get into the office or have a domain joined PC. They can reset their password from a web page of mobile app.

Cons:

A little bit of trouble securing it with SSL, but all in all very little issues. Maybe a perpetual licensing model would be nice too.

Kuberan P.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed March 2022

Resetting Passwords, A Thing Of The Past

Selling AD Self Service has allowed me to make the lives of my customers much easier. There is so much more to this tool as well, when it is fully in use, the users are able to manage their own AD profile.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price of AD Self Service is very appealing, for the amount of time and effect it saves an IT Team compared to the cost of the tool, is incomparable. The ease of deployment and use makes it very easy for the users to get the hang of.

Cons:

It is hard to say exactly, but the one thing that I am not fond of is the user enrollment, it is a once off thing but sometimes, getting the users to enroll takes time.

Reasons for choosing ManageEngine ADSelfService Plus

The price of AD Self Service was one of the biggest contributing factors to many of my customers picking this

Wolfgang M.

Consumer Goods

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2018

cool product based on outdated software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use for end users although the UI for admins can be improved

Cons:

the software is using outdated modules which makes it impossible to publish it on the Internet, so home office and roaming users still have to travel to the nearest office if they forgot their password

Andrés S.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

A self-service solution that is easy to implement and use

In general, it has been a pretty good experience, since it has helped us a lot to improve the operation, considerably reduced the number of requests handled by the IT area, and because we have recovered time to work on improvements in the area.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very easy solution to implement and use. And it is very useful for us. ADSelf Service Plus has helped us minimize the number of requests related to account reset or unlock.

Cons:

I think the UI design could be improved, it is currently very simple, but it should be more dynamic.

Reasons for choosing ManageEngine ADSelfService Plus

It was very easy to understand from the start, and there was no need to try any more tools.

Oluwaseun O.

Verified reviewer

Banking

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed February 2023

A Great Integration Tool for Identity Self-service

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like the fact that you can integrate into other platforms and make use of one password across all of them.

Cons:

Managed Engine is a powerful platform that has so many great features. Any con could be that it has to be integrated into other platfoms like IBM.

Yannick V.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Provides end-users a possibility to unlock/reset their own password 24/7

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Integration with Windows (reset/unlock at logon screen) - Very helpful customer support!! - Release some work from 1st line support - Accessible 24/7

Cons:

- Reset is based on questions which a few end-users forget the answer to. It would be nice to have a SMS or call feature, together with a personal PIN, which can provide you a code to reset your password.

Onur E.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Advantageous program for Time Management

Reduction of incoming calls during the day. More happy end users. I can use the time allocated to end-user transactions in my own business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An application designed for end users to solve their own problems. They can do small tasks themselves without problems.

Cons:

I have not encountered any negative side

Roy K.

Used daily for more than 2 years

Review source

Reviewed June 2018

This is a great tool to help your users reset their passwords or unlock accounts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

Cons:

sometimes the software can be a little buggy, because it won't let the users unlock their account and then they need administrators to help them.

Gulsel K.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

You no longer need to contact the IT department

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In accordance with company policies, you should make password changes at regular intervals. In this case, you may need IT staff. Thanks to SelfService application you can do many transactions on your own account yourself.

Cons:

I did not experience a negative situation due to the practice. He solved my problem whenever I needed it.

Verified

Reviewer

Used weekly for more than 2 years

Review source

Reviewed January 2018

Lots of users to change passwords? Let this work to themselves!

The software that Microsoft should have done before. Easy to use and helps our users a lot! No more tickets open and users without work cause of tickets waiting to be finished.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A portal to users recover their passwords quickly and regain access to systems or desktops, or whatever needed; Recover using secret questions and answers created by the users at signup; Recover from web, app or even from the own desktop using a web page before logon (Windows logon screen)

Showing 1 - 10 of 47 Reviews

See All Reviews