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Josh P.
Advisor, 7 years

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Updated December 14, 2025
Brandwatch vs Mention: Which is best for you?
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Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Sentiment Analysis
4.70
Post Scheduling
4.64
Multi-Account Management
4.59
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Keyword Filtering
4.71
Social Listening
4.67
Sentiment Analysis
4.43
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Integrations
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Pros / Cons
- Brandwatch provides data about social media profiles that enables me to give accurate reports to my clients.
- The most frustrating part was being stuck in the contract, which has been a financial burden for our agency, especially since the software is essentially unusable for our workflow.
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- I really don't have anything negative to say about Mention - I can not comment on how good their other features/tools are, but the primary feature I purchased the software subscription for works great.
- I suppose I could complain that some channels are locked behind high tier paywalls, but I understand that is just how businesses are run/what they need to do to make revenue.
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
3.8/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad