GalaBid 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

GalaBid

4.8

(47)

Pricing

Pricing available upon request

About GalaBid

GalaBid is a cloud-based fundraising solution that helps fundraisers streamline bidding, donation tracking and auction management operations. It enables participants to bid on live or silent auctions, attend online events, purchase tickets, process payments and track event progress through the leaderboard.

GalaBid provides a host of features such as event broadcasting, absentee bidding, remote access, automated notifications, online payments and event analytics. The application allows users to conduct live Q&A sessions, manage campaigns and interact with other members, coordinators and participants.

GalaBid lets administrators collect donations from attendees, manage volunteers, track current contributions through the donation screen and share tax receipts with donors via text or email. Pricing is available on request and support is extended via phone, email and other online measures.

GalaBid Screenshots

GalaBid Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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GalaBid Features

Popular features found in Auction
Absentee Bidding
Alerts/Notifications
Billing & Invoicing
Buy Now Option
Event Management
Inventory Management
Live Auction
Payment Processing
Proxy Bidding
Silent Auction
Watch List
More features of GalaBid
Activity Dashboard
Attendance Management
Auction Management
Bid Management
Campaign Management
Contribution Tracking
Credit Card Processing
CRM
Customizable Branding
Dashboard
Donor Management
Electronic Payments
Email Management
Event Scheduling
Event Ticketing
Event Tracking
Image Library
Membership Management
Mobile Access
Mobile Alerts
Mobile Giving
Online Auction
Online Bidding
Pledge Management
Real-Time Monitoring
Real-Time Notifications
Receipt Management
Registration Management
Reporting & Statistics
Reverse Bidding
Search/Filter
Shipping Management
Social Media Integration
Website Management

GalaBid User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.8

Darren S.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed October 2020

Excellent Platform

From start to finish [SENSITIVE CONTENT HIDDEN] and the team made our journey extremely pleasant, and were extremely helpful and helped us raise a significant sum of money for our charity this year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, and easy for the end user to navigate

Cons:

Nothing - - it really is simple to use and just works!!!!

Vendor Response

Hi Darren - we're delighted you had such a positive experience working with GalaBid. Look forward to helping you raise more in the future! Best, Team GalaBid.

Replied October 2020

Heather H.

Verified reviewer

Fund-Raising

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed August 2024

Silent Auction on GalaBid Platform

Overall excellent and received many positive comments from supporters.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, provided bidders with instant information on their bids, whether or not they were outbid, what amount to bid next. Everything was clear and straightforward. Easy to add auction items.

Cons:

Setting up the billing trough Stripe. Sometime the URL did not work properly and people had to add half of the link.

Reasons for switching to GalaBid

Not all supporters on FB. FB not particularly effective way to conduct a Silent Auction

Nia O.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used other for less than 2 years

Review source

Reviewed July 2021

Galabid Review

Overall, we had a good experience. We managed to raise a lot of money through the silent auction, enjoyed working with [SENSITIVE CONTENT HIDDEN], and found the platform was aesthetically pleasing and worked well! We also found it exceptionally helpful to be able to copy and paste from previous years! However, our experience could of been improved if training was more specific to our needs and the platform did not require payment details on set up. Overall, however, it was good and helped us raise more than we expected! Hooray!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- We really liked how easy it was to use as a guest/user. Viewing the photos and description was straightforward and aesthetically pleasing! - I like the fact you could have both buy it now and auction items. This is the first time we had someone buy one of the high-priced buy it now items! - Really great to be able to copy and paste things from previous years. This was a huge time saver and help!! - In the training, [SENSITIVE CONTENT HIDDEN] was kind and helpful. I found the template 'item descriptions' helpful to know what to put in the descriptions - I liked that you could have a backend for staff and a separate backend for volunteers, as well as guest view - I liked the amount of features e.g. raffles, fundraising scale, etc. Despite not using them this time round.

Cons:

- The training could of been more focused to what we wanted as an organization/event. We spent a lot of time covering 'set up', but we would have preferred to duplicate our previous set up and spend more time learning about notifications and alerts. A lot of the training was not applicable to what we wanted to do at the event. However, was good to learn about functionality, we had too short of a time frame! - At the end of the night, every total for how much raised was different, with no clear reason to why. This made it very confusing to tell the guests how much we raised and consequently we gave the wrong information about $ raised at the end of the night. In the end we had to manually work this out - For some reason, this time round, everyone who signed up were required to enter bank details. This put off a lot of guests as they deemed it too much information or too much hard work when they didn't 'plan' on buying anything. If this was easier (bank details on checkout), we are certain we could of raised more money/sold more 'buy it now' items. - Could of had clearer information on having a silent auction and live auction integrated. This was quite difficult to understand and was not set up until the event start time.

Kitty K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for more than 2 years

Reviewed November 2025

Great way to have an auction!!

Have used this platform for a silent auction for over 4 years once it was not possible for me to have it in person. It is fun to watch the bidding wars when it is getting ready to close. Tip: I started using reusable bags to put my auction items in if possible. That way it is easy for pick up and no one uses baskets anymore!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is so helpful no matter what time of the day. Like how it sends out invoices and can send out reminders. Easy for me to set up auction and for people to use.

Cons:

I don't know of any cons I would list. I understand why a small fee has to charged to keep the site free.

Kiri D.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used other for more than 2 years

Review source

Reviewed November 2020

Galabid

[SENSITIVE CONTENT HIDDEN] is amazing and always really helpful. We love using Galabid each year for our Gala Dinner. The guests really enjoy using it and it is a very simple piece of software to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use Great video tutorials when you need help Easy to set up Great functionality and ability to incorporate Live and Silent Auction items

Cons:

It is expensive. Our event is a Gala Dinner to raise funds for the young people we support, and the Galabid bill is always the biggest bill for us. I am able to get discounts and free donations for everything else.

Reasons for choosing GalaBid

Familiarity - we have used Galabid for the last 3 events It was a more tailored offering

Vendor Response

Hi David - thanks for taking the time to post your feedback. It's always a pleasure working with StarJam. Best, Team GalaBid.

Replied November 2020

Caitlin Cunningham C.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for less than 6 months

Reviewed December 2025

New user - very happy and would use it again!

Great product, easy to use and helpful customer service. Very quick to help when I had a question and the Live Chat on the platform meant there was always someone around to help. I was nervous on the night being a first time user, but it went smoothly. Great investment for a slick charity auction!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate and set-up. Platform looked great from a user perspective. Had multiple options set-up for raising money on the night - live auction, silent auction, raffle and donations.

Cons:

As we didn't budget for full assistance setting up and it was my first timing using the platform, I did miss some items that should have been done before the event, but nothing critical and I'm aware of how those should be set for the next event that requires a platform like this. The auction closed early on the night (could have been a timezone problem as we were in a different state), so would make it a manual close next time to avoid any potential error.

Jonathan V.

Verified reviewer

Religious Institutions

2-10 employees

Used monthly for free trial

Reviewed December 2025

Great Auction Experience

Our overall experience with GalaBid was very positive. It provided exactly what we needed for our auction, was easy for our team to learn, and offered great value for the cost. We would definitely use it again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GalaBid was very easy to use, intuitive for both administrators and participants, and the service team responded quickly whenever we needed support. It made managing our auction smooth and efficient.

Cons:

The projector display setup was a little challenging to figure out at first, but once we understood how it worked, everything ran smoothly for the event.

Hayley R.

Verified reviewer

Education Management

2-10 employees

Used monthly for less than 6 months

Reviewed December 2025

GalaBid makes it easy to raise money with fab customer service

Very good - the platform was easy to use, they had a very helpful team and solved any issues or confusions immediately. Would use again

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No fees, exceptional customer service, very helpful staff always there to help, ability to customise the auction

Cons:

Sometimes it was a bit tricky to navigate to the right sections that I needed but this was easily resolved by the fab customer service

Kim W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used other for more than 2 years

Review source

Reviewed June 2021

Streamlined payments which improved efficiencies at the end of the event

Great service, great user-friendly system and great customer experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having GalaBid set up to take payments for the Silent Auction truly simplified our payments at the end of the night, and although we quickly learnt that guests had to accept the invoice to pay it (or we could do it on their behalf) this definitely streamlined how the evening finished. We also had to extend the closure time twice due to varying delays, but this was simple to do, and the texts that were sent to guests to advise them of this kept the process clean and effective. We also used Buy Now for the first time to get donations towards Bedding Packs, Beds and Bunk Beds that could be donated to kids. This was very effective and people found the process very easy. [SENSITIVE CONTENT HIDDEN] was lovely to work with, she spent a lot of time going through all the benefits of the system with us before we loaded it and this helped us understand how to best use it for not only customer experience but efficiency.

Cons:

We would like to of set an Auction Online date/time like you can to turn it off. The reason being that we had shared this page with a few supporters and donators prior to it going to guests. He had it turned off, but the message which could not be edited said the Auction had Closed. Which was accurate. Having the ability to put a message there saying 'Auction available from Date/Time' and automatically switch on would have been helpful.