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SmartRec vs Upper Hand

Updated January 22, 2026

SmartRec vs Upper Hand: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$99.00

per month

$79.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Online Payments
5.0
Enrollment Confirmation
4.57
Membership Renewals
4.44
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Real-time Scheduling
4.47
Mobile App
4.43
Electronic Payments
4.43
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Integrations
Google Analytics 360
Google Analytics 360
iPost
iPost
Constant Contact
Constant Contact
See All
Fivetran
Fivetran
Snowflake
Snowflake
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Pros / Cons
  • I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist.
  • Payments take a long time to get into our account (7-8 days) vs the competition (1-2 days).
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  • Relatively good user interface so it’s easy to use on client side.
  • Many of the features are limited, i.e. it has a payroll tracker, but no payroll integration, or it has accounting functions, but not ones that are actually usable from an accounting perspective.
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Ease-of-Use
Highest performing feature
in the comparison
4.1/ 5
3.9/ 5
Value for Money
Highest performing feature
in the comparison
4.1/ 5
4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Functionality
Highest performing feature
in the comparison
3.9/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad