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Birdeye vs Doctible

Updated December 14, 2025

Birdeye vs Doctible: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$249.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Support Ticket Management
5.0
Feedback Management
5.0
Chatbot
4.89
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Communication Management
5.0
Calendar Management
5.0
Mass Texting
5.0
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Integrations
Constant Contact
Constant Contact
DealerCenter
DealerCenter
Covetrus Pulse
Covetrus Pulse
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Vision
Vision
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Pros / Cons
  • Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.
  • It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.
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  • We would love to see full integration with NextGen. While the current features are incredibly helpful, a deeper integration—especially one that pulls demographic and medical info directly into the EHR—would make the workflow even more seamless.
  • Their two page contract allows them to NOT BE liable for any errors of their part, but yet they will not allow you to exit the contract early. If you sign a one year contract, it automatically renews, and then you can't get out of it without sending in writing, 30 days before contract expires, your cancellation.
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad