Birdeye vs Sprinklr: Which is best for you?

Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.

It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.

Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features .

Setup can be complex and time-consuming; mixed reviews on support responsiveness.