Klarna 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Klarna

3.6

(89)

Pricing

Pricing available upon request

About Klarna

Klarna is a payment processing platform, which helps businesses streamline customers' checkout experiences using on-site messages, marketing banners and more. It messaging widget enables retailers to display offered payment methods based on item prices and shopping basket's size.

Using Klarna, organizations can accept payments via bank transfers or cards and customize on-site messages' text font and color. The mobile application helps shoppers report returns, communicate with customer service agents, track deliveries, recieve alerts about price drop across saved items, access deals or discounts and more. Additionally, the platform automatically fills shipping or billing details for returning customers.

Klarna integrates with various third-party systems such as BigCommerce, Ayden and Aurora Commerce, among others. Pricing is available on request and support is extended via knowledge base, documentation, live chat and phone.

Klarna Screenshots

Klarna Pricing and Plans

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Klarna Features

Popular features found in Payment Processing
ACH Payment Processing
Billing & Invoicing
Debit/Credit Card Processing
In-Person Payments
Mobile Payments
Multi-Currency
Multiple Payment Options
Payment Fraud Prevention
Payment Gateway Integration
PCI Compliance
Recurring/Subscription Billing
Reporting/Analytics
More features of Klarna
Credit Card Processing
Customizable Branding
Data Security
Electronic Payments
Mobile Access
Multi-Channel Marketing
Online Payments
Partial Payments
Payment Options
Third-Party Integrations

Klarna User Reviews

Overall Rating

3.6

Ratings Breakdown

53%

12%

28%

Secondary Ratings

Ease of Use

3.9

Value for money

3.5

Customer support

3.3

Functionality

3.8

Shanice P.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Best App So Far

I love and still use this App it has so many different stores online and in store

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that you can get one time pay cards and auto check out with Klarna on many other platforms

Cons:

limiting the payment type and only two repayment options available

simon l.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Amazing Service

Love it, cant say enough good things about it, team are there to support you whether your a small business or big retailer. We have also worked with them at events which was an amazing opportunity

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates perfect with shopify, customer service there 24/7 to assist if any issues, setup was straight forwards when you have the right documents, there team work close with you on boarding.

Cons:

Decline rate has increased in past year but this i prob down to FCA regulations

Reasons for choosing Klarna

Klarna has a huge advertising budget, they were willing to work with SME and promote them via the app, paypal is now old school whereas klarna is the new pay later option which everyone knows

Tokeisha B.

Verified reviewer

Retail

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Do not use Klarna total rip off

I have been on Klarna for several years and had no problems then all of a sudden they take my purchase power from $1200 to $300!! No late payment or anything. After I've worked hard to build up my purchase power only to have it taken away for no reason! I could have been putting that time and money into another company total rip off I see why people don't pay them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Convenient to use buy now pay later. That is all

Cons:

Took my purchase power from $1,200 to $300

Hikmat T.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Its the fantastic BNPL product for any company.

Klarna helped us to sell our expensive products easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is bringing us at least 10% revenue.

Cons:

Sometimes their customer service responses are delaying.

Reasons for choosing Klarna

Klarna's proposal was very attractive in comparison to other applications.

ZoeMae H.

Verified reviewer

Furniture

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed January 2023

Klarna Review

klarna has made paying in installements without interest very simple and keeps all information secure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

klarna is an easy and secure way to pay online in installments when it is more convenient for the buyer. i use this often, along with afterpay as these are similar and not always offered on the same sites.

Cons:

there is nothing i do not like about klarna. it is easily navigate-able online and in the app and makes paying on credit without interest very convenient.

Reasons for switching to Klarna

i use both as they are not always both offered on the same sites

Cameron M.

Verified reviewer

Food Production

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Klarna comes in handy!

It has been great, and I continue to visit from time to time, depending on what I need, I will continue to use the app. There is no reason to not!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Klarna at the time were the options versus other apps, Klarna had more stores available.

Cons:

Sometimes I didn’t care much for the payment options versus other apps, but again, Klarna has its perks!

Amile B.

Verified reviewer

Retail

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed February 2025

Paying Interest-free for 3 months is helpful

It has been great when you have to manage your monthly spending budget. I get to spread a costly item over 3 months. And I am able to get a luxury item because of Klarna knowing I will get it paid for 3 months only. Just making sure I am not spending on the next 2 months. So then I get to splurge myself 4 times a year. Girl math. Ha ha

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The 3 installment or pay in 30 days option interest free is a great way to get that item you wanted that is a bit over your monthly spending budget. Paying over 3 months is helpful.

Cons:

I think some of the shops are still not using Klarna but it’s getting there. As Klarna is becoming so popular, I wouldn’t be surprised if all of the shops will opt to use their payment platform.

David P.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2024

get scammed on Klarna they won't help you to get your money back

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing costumers service is never there to help you

Cons:

I got scammed on Klarna I bought flight tickets on the Klarna app I did not get the tickets I contacted Klarna asking to please help as it was £1000 They asked me to submitted proof of email with the store who sold me the flight I did gave them the emails They also asked me to contact the store by phone and screenshot the call and send to them which I did. Everything they asked me to proof I did However they keep saying “we will sort it after 6 month I find out they sent me to a debt agency and reported me affecting my life and credit score. I call them And ask: How I will paid fornaomething that I did not recive??? Answer from Klarna is not our problem you sorted basically in all honesty if you planning to sing in on Klarna - DONT do it “DO NOT USE KLARNA IF YOU GET SCAMMED IN THEIR APP THEY WILL NOT HELP YOU AND YOU WILL LOSE YOUR MONEY AND YOU CREDIT SCORE AS ALL THEY WILL DO IS REPIRT YOU IN A DEBT AGENCY THEY WILL NOT CARE OF AS CUSTOMER “

Tybithie H.

Verified reviewer

Telecommunications

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed October 2021

Break Payments off into Smaller Payments

Klarna has been a true lifesaver for me. At first, I was a little wary about the app, but over time I have grown to love the app a lot. You shop through the Klarna app and they generate a payment card for you to make a purchase. You then can select to pay over 4 payments every two weeks for an amount of your total purchase or if you're able to do the financing then you can pay it over 6 months with a payment per month, of course, the financing has an interest, but the big thing is that making on-time payments does help your credit score as well. You also don't have to wait to pay for every two weeks, so if you want to pay off your purchase you can also do that as well. I highly recommend using Klarna because it is very helpful and convient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that I am able to get products and then pay for them over time. I also like that making timely payments actual help to improve your credit score as well.

Cons:

I would like the ability to be able to change a pay day sometimes will take the payment automatically, and sometimes it will postpone the payment until you have the funds. So I would like the ability to change the payday for at least one payment so you never have the risk of it automatically taking out.

Melissa T.

Verified reviewer

Supermarkets

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed November 2021

Preferred payment plan app

For an app that I found by accident, & just in general, its by far the best when using any payment plan service. Interest free & easy to use with a wide variety of stores to shop at

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to get approved & there are tons of different places to shop at, online AND in person. With the "one-time" card you are given, shopping online or in person is easy, smooth & fast

Cons:

It takes awhile to catch up, almost like when your wifi signal is poor or you're running out of data. It takes a bit longer to load than the normal length that most people are used to

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