Payanywhere 2026: Benefits, Features & Pricing

I have an overall positive experience with his software

1. Customer service is nearly useless - could not fix my problem after 3+ phone calls then gaslit me telling me my internet is too slow 2. This month I found a payment that had not cleared, I called and was lied to about what happened 3. Set up a verbal password to bypass checking my info, they "misheard" me? Whats the point then!

I never had any issue with payanywhere when using- I do recommend it for those who are looking for a hassle free card service if need something basic. I wanted something with more features and options when business grew.

Bad service,bad customer service,POS is too slow

The review for PayAnywhere/North American Bancard is as follows: PayAnywhere/North American Bancard operates under a veil of deception and incompetence that permeates every aspect of their business. The leadership, notably [sensitive content hidden] and corporate staff, deliberately shield themselves from customer interactions, preferring to hide behind an army of call center and remote support staff who seem to lack any semblance of autonomy or genuine care for customers. Attempts to escalate concerns to management are met with a brick wall of scripted responses and a frustrating lack of accountability. Customer service at PayAnywhere/North American Bancard is a nightmare, characterized by poor English skills among representatives and a shocking absence of empathy. Engaging with their support staff feels like conversing with robots programmed to recite predetermined scripts, leading to prolonged wait times and unresolved issues that leave customers feeling unheard and undervalued. The company's software development is plagued by incompetence, manifesting in a slew of technical glitches that have serious implications for users. Reports generated by their software are notoriously inaccurate, potentially leading to legal complications with tax filings. Transactions are marred by errors such as inflated tip amounts and unauthorized charges, causing confusion and frustration for customers. Hardware malfunctions are common, with devices freezing during transactions and requiring frequent reboots, disrupting business operations and causing unnecessary delays. In a blatant display of disregard for customer rights, PayAnywhere/North American Bancard arbitrarily imposes new fees in violation of contractual agreements, showing a blatant disrespect for transparency and fair business practices. When faced with legitimate complaints and disputes, the company resorts to predatory debt collection tactics, harassing individuals over contested charges and demonstrating a complete lack of willingness to engage in meaningful dialogue with customers. In conclusion, PayAnywhere/North American Bancard embodies the worst aspects of corporate greed and customer neglect. Their unethical practices, subpar services, and mistreatment of customers paint a grim picture of a company that prioritizes profit over integrity. Steer clear of this company if you value ethical business practices and respect for customer rights.

Horrific customer service. Legal theives for small businesses. At the end of our relationship they would take 75% of the transaction No one speaks english, no one

I was happy you for 4 or 5 years until I couldn't simply change the phone number or bank account

0 out of 5