Crownpeak Digital Experience Platform 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Crownpeak Digital Experience Platform

4.2

(5)

Pricing

Starting at $5.00 per month

About Crownpeak Digital Experience Platform

Crownpeak?provides a SaaS-based digital experience platform with best-in-breed capabilities that empower companies to deliver omnichannel digital experiences – faster and easier than ever.

Crownpeak’s?platform provides Hybrid Headless CMS, AI-Driven Personalization & Experience Optimization, Digital Quality & Accessibility Management, Content-Driven Commerce, Privacy & Consent Management and more. And, with our unique, zero-infrastructure approach and #CustomerObsessed support, we ensure the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP.

Headquartered in Denver, USA and Dortmund, Germany, we are proud to help many of the world’s most iconic global brands, including Unilever, Bosch, ASICS, Nintendo and American Express move faster, grow their brands and turn customers into lifelong fans.

Crownpeak Digital Experience Platform Screenshots

Crownpeak Digital Experience Platform Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Basic

$5.00

per feature, per month

No plan information available

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Crownpeak Digital Experience Platform Features

Popular features found in Content Management
Access Controls/Permissions
Audio File Management
Content Library
Customizable Templates
Image Editing
Search/Filter
SEO Management
Text Editing
Version Control
Video Support
More features of Crownpeak Digital Experience Platform
A/B Testing
Accessibility Statement Generator
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
Analytics
API
Approval Process Control
Asset Lifecycle Management
Behavior Tracking
Categorization/Grouping
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Content Management
Content Publishing Options
Content Scan
Conversion Rate Optimization
Customer Segmentation
Customizable Branding
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Security
Data Visualization
De-Coupled Front & Back Ends
Document Management
Drag & Drop
Electronic Forms
Engagement Tracking
Filtering
For Developers
For Marketers
Full Text Search
Historical Reporting
Interactive Content
Knowledge Base Management
Metadata Management
Mobile Access
Mobile Testing
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Performance Metrics
Personalized Accessibility Interface
Preview Functionality
Problem Area Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Rich Text Editor
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Rule Based Publishing
Scheduling
SDKs
Secure Data Storage
Single Sign On
Tagging
Template Management
Third-Party Integration
Third-Party Integrations
Two-Factor Authentication
User Management
Visitor Tracking
Visual Analytics
Web Forms
Website Accessibility Audits
Website Accessibility Tools
Website Management
Workflow Management
WYSIWYG Editor

Crownpeak Digital Experience Platform User Reviews

Overall Rating

4.2

Ratings Breakdown

40%

20%

Secondary Ratings

Ease of Use

3.8

Value for money

4.3

Customer support

4.5

Functionality

4.2

Have you used Crownpeak Digital Experience Platform and would like to share your experience with others?

Matthew M.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

Excellent Support, but Difficult to Learn

We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Cons:

It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

Ummu Habibah M.

Verified reviewer

Telecommunications

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2022

Great option and feature for website

Ratings Breakdown

Ease of use

Functionality

Pros:

We can have a highly accessible website for almost all our customers, with specific instructions and a straightforward setup wizard. Software like this is essential for developing sites that must adhere to the Web Content Accessibility Guidelines. Also, it won't conflict with the rest of our code.

Cons:

It's a fantastic option, definitely one of the finest out there. To more aggressively prevent frivolous lawsuits, you might have to employ a premium option. Making changes to your account via your iPhone or smartphone is a hassle; the menus and presentation could use some graphic rework.

Christopher C.

Verified reviewer

Package/ Freight Delivery

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

Serves its purpose but difficult to use

Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that changes to content could be published quickly, after updating a page updates could be seen within a few minutes

Cons:

The soft ware is very dry to look at, which makes it easy to get lost, and inaccessible for new users. The learning curve is a bit steep because of this.

Aksel S.

Verified reviewer

Internet

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2021

My Experience

The best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really fast, really customer friendly, love using it!

Cons:

I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing!

Rocky P.

Verified reviewer

Financial Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

Great Product and Customer Service