Kennel Connection 2026: Benefits, Features & Pricing

Wondering if Kennel Connection is right for your organization?

Our Kennel Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Kennel Connection

4.4

(79)

Pricing

Starting at $89.00 per month

About Kennel Connection

Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment scheduling and more. Professionals can use the dashboard to track the check-in/out timings of pets, view upcoming bookings on a calendar and visualize statistical data in the form of graphs or charts. Save time with features like 2-Way SMS, Text-To-Pay, Automated Reminders, Client Portal with Advanced Online Reservations System, and Integrated Payments

Using Kennel Connection, pet groomers can schedule appointments for multiple pets with the same owner, track their medication, feeding or exercise schedules and store clients' information in the database. Managers can configure access permissions for employees, select preferred payment methods and generate commission reports. Other features include reminders, discount management, a self-service portal, online booking, inventory management and barcoding.

Kennel Connection can be operated on-premise or hosted in the cloud. Pricing is available on monthly subscriptions and support is extended via phone, email a...

Kennel Connection Screenshots

Kennel Connection Pricing and Plans

Starting price: $89.00 per month

Free Trial

Free Version

Standard

$89.00

flat rate, per month

Plan includes:

Core Software Features
Customer Support
Employee Management
Free Updates
Integrated Credit Card Processing
Inventory Management
Live Phone Support
One Module
Unlimited Client/Pet Records

Pro

$109.00

flat rate, per month

Plan includes:

Core Software Features
Customer Support
Employee Management
Free Updates
Integrated Credit Card Processing
Inventory Management
Live Phone Support
Petdetect Integration
Quickbooks Desktop Integration
Unlimited Client/Pet Records

Platinum

$149.00

flat rate, per month

Plan includes:

Client Portal (Online Reservations)
Coming Soon - Custom Report Editor
Core Software Features
Customer Support
Employee Management
Free Updates
Integrated Credit Card Processing
Inventory Management
Live Phone Support
Petdetect Integration

Corporate

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Kennel Connection Features

Popular features found in Kennel
Client Management
Client Portal
Electronic Payments
Employee Management
Mobile Access
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Records Management
Reminders
More features of Kennel Connection
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Calendar Management
Commission Management
Confirmations/Reminders
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Templates
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Alerts
Email Marketing
Email Reminders
Employee Time Clock
Event Calendar
Facility Scheduling
Inventory Management
Invoice Management
Loyalty Program
Mobile Grooming
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Personalization
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Recurring Appointments
Recurring Tasks
Reporting/Analytics
Reporting & Statistics
Reputation Management
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Reminders
Social Media Integration
Staff Management
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management
Wait List Management

Kennel Connection Integrations

Swell

QuickBooks Desktop

Kennel Connection User Reviews

Overall Rating

4.4

Ratings Breakdown

73%

13%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.2

Christina W.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Software Connection

Whether I've encountered a technical issue or sought guidance on optimizing their software for my needs, their support team has always been readily accessible. Beyond their commitment to individual users, Software Connection fosters a sense of community among their clientele. Through user forums and webinars, they provide opportunities for users to connect, share insights, and learn from one another. This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem. In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service. Software Connection stands out as a beacon of reliability and quality in the software indust

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For over two decades, Software Connection has been a steadfast companion in the realm of digital solutions, and my experience with them has been nothing short of exceptional. As a long-time user spanning more than 22 years, I've witnessed their unwavering commitment to customer satisfaction and continuous improvement firsthand.

Cons:

Over the years, I've witnessed a steady stream of updates and enhancements, each aimed at enhancing functionality and addressing user feedback. This commitment to innovation ensures that their software remains relevant and competitive. However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page. I also don't like that you do not have the ability to enlarge specific screens or edit most reports.

Vendor Response

Thank you for your thoughtful review and for trusting Kennel Connection for over 22 years—it means so much to us! We’re glad to hear our support and user community have made a positive impact. We understand your concerns about updates and the support page changes. We’re always working to balance innovation with the personalized support you value. With KC Cloud, we’ve introduced automatic updates and enhanced features to simplify the user experience. We appreciate your feedback and are here anytime you need assistance. Thank you for being part of the KC family!

Replied April 2025

Jessica H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Kennel Connection Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kennel Connection has an extensive variety of reports that meet our business needs including various pet reports and financial reports. The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive.

Cons:

That the version updates were a little complicated

Vendor Response

Thank you for the wonderful review! We’re so glad Kennel Connection’s reporting tools and Live Access feature have made a positive impact on your business. Giving your customers the ability to manage their own accounts is a game-changer, and we love hearing how it’s helped reduce your phone calls. We understand that updates can sometimes feel a bit complicated—that’s one reason we introduced KC Cloud, which automates updates and ensures you’re always on the latest version without the extra steps. We appreciate your feedback and are always here to help.

Replied April 2025

Ginger L.

Used daily for more than 2 years

Review source

Reviewed June 2017

over priced poor service too many glitches no user friendly below 1 star

it is an electronic client card I could have used a free program to do the same

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best service I received from this company was when I purchase it. After that I had to make a months in advance appointment to be taught the system. As a groomer who takes appointments by the week I do not know my schedule that far in advance and they want to do business with you in the middle of the work day. run far away and to make things worse I paid too much money thinking I got a complete system. Because I was not trained I use barely any of it plus to make things worse ti has glitches that has errors that just shut the whole thing off. I was promised a lot and did not get it after paying a ridiculous price and to get more I had to pay another more money as a groomer it is not like I have that much money to waste on a company with such poor customer service

Cons:

over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection .

Vendor Response

Hello Ginger, I'm sorry to hear you had some issues. I'm not sure who you spoke with, but we do not require a training session to be booked months in advance. We do ask customers to make an appointment with the training department so they have a time blocked off for each person they will spend time with, but that can often be booked the next day or within a few days, depending on our schedule and yours. As for training, we also offer many training videos that you can watch in the comfort of your own home or shop when you have time to avoid needing to book specific time with a trainer if you so desire. You purchased the lite version on sale, but it sounds like you may have wanted the standard version which offers more features. If I can assist you with training or anything else, please let me know. Thank you, Jennifer

Replied June 2017

Scott P.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2023

The best boarding and grooming software available!

We have increased revenue and decreased time performing daily tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and very reliable. They are constantly adding new features to enhance the product. They listen to customer suggestions and are behind you 100%. They respond quickly and professionally.

Cons:

The online version does not offer all the functionality of the desktop version. I believe they will be adding more soon.

Vendor Response

Thank you for your thoughtful review! We're thrilled to hear that Kennel Connection has helped increase your revenue and streamline daily tasks. Since your review in 2023, we’ve made great strides with our cloud-based platform. The full KC Cloud is now here, and we've added even more features to ensure it offers the functionality you love from the desktop version, plus additional enhancements. We’re always listening to customer feedback and continuing to improve. If you have any questions or suggestions, don’t hesitate to reach out—we're here to support you!

Replied April 2025

Suzan L.

Verified reviewer

Farming

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

One of the best changes we have engaged in this year

I have been using KC for 22 years and always been impressed with any contact made with customer service! Which has honestly been very little! The program does much more that we have even taken the time to learn - but we are excited to use Access Live and not even having launched it yet to the public I have saved time today!! I am confident that this is a game changer - will save me money and time !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am very happy with the ability of the client to request their reservation - choose their services, upload their vaccinations. They can now log in and confirm their appointments - saving me from phone calls.

Cons:

so far I have not found one thing that I dislike or like least - we are pumped about it all!

Reasons for choosing Kennel Connection

Reading reviews from other people in the industry and hearing them complain about issues - I have never had an issue with KC so did not even consider changing

Vendor Response

Thank you for your incredible review! We're thrilled to hear about your long-time satisfaction with Kennel Connection and our customer service. It’s great to know that Access Live has already saved you time and is proving to be a game-changer! We’re also excited to share that Kennel Connection now has a cloud version, which enhances flexibility and allows you to work remotely even more seamlessly. The ability to manage reservations, services, and vaccination uploads online is just the beginning, and we’re glad you’re experiencing the benefits. If you ever need help exploring more features, we’re here for you. We appreciate your continued trust in us after 22 years, and we look forward to many more years of success together!

Replied April 2025

Cathi D.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed January 2023

Super efficient software for running my pet business

Kennel Connection support has been the best. They respond quickly and get the job done. I don't need support that often but when I do I need it done with no hassles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduling and client/pet information are easy to find, easy to enter, easy to update, easy to understand. The day care or boarding calendar is easy to read. The ability to seperate day care from boarding or add it to a boarding booking is the best system I have found. I have demo'd all the other systems and this is the only one that works for my business.

Cons:

The billing section could be a bit simpler to use and understand. There are a couple of ways to do the same thing and that is confusing for new employees when training.

Reasons for choosing Kennel Connection

Kennel Connection allowed me to book appointments for boarding the way I wanted to book them without a lot of work arounds.

Vendor Response

Thank you for your review and kind words about our support team! We're thrilled to hear that Kennel Connection has been a great fit for your business and that our scheduling and client/pet information features are working well for you. We also appreciate your feedback on the billing section. We're constantly looking to improve the system and simplify areas like this, so your insights are really valuable. We’ve made several updates since your review and will continue to make adjustments to ensure a smooth experience for all users. If you have any further suggestions, please don’t hesitate to reach out. Thanks again for your support!

Replied April 2025

Drea H.

Verified reviewer

Computer Software

Self-Employed

Used daily for more than 2 years

Reviewed October 2022

Very Happy with Kennel Connection

I am very happy with the Kennel Connection Software. I’ve been a happy customer since 2013, even when I was only utilizing the desktop version. But the real game-changer for my business is the Live Access/Online Reservations System. It has saved me a lot of time that I used to devote to scheduling and bookkeeping, which as a single-person operator is huge. But most of all, I am extremely happy with their Customer Service. Knowing that I can call and have brainstorming ideas and questions answered regarding how I’m using their software to the best of its abilities and my own needs really makes it so much better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The number one feature that I like the most is the Customer Service. But I also like the Live Access because it makes working remotely so mush easier. And then I realized how much time the Online Reservation System saved me. Wow.

Cons:

I wish that the Live Access system would add more modules, such as Training; and add more functionality to the invoicing/credit card aspects of the software.

Reasons for choosing Kennel Connection

When I bought this business, the previous owners were using Microsoft Access, so the bar was very low.

Vendor Response

Thank you so much for your long-time support and your wonderful review! We're thrilled to hear that the Live Access and Online Reservation System have been such a game-changer for your business, and we’re especially grateful for your kind words about our customer service. We’re always happy to help you make the most of our software to fit your needs! We’ve taken note of your feedback regarding additional modules like Training and invoicing/credit card functionality. We’re always working to improve, and these are areas we are continuing to develop as part of our overall growth. We truly appreciate you being a part of the Kennel Connection family since 2013!

Replied April 2025

Rebekah W.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Kennel Connection review- Happy Campers Pet Lodge

We love it! We are still learning all the features and encouraging our customers to use the Live Access- but we are loving all the things we are learning and using and it is really coming together!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very professional, and we love the integration with card processing/Clover. We love the customer service!

Cons:

Still wishing for an App! We like everything else!

Reasons for choosing Kennel Connection

Our previous kennel used K9 Bytes- which we did not like. The previous [sensitive content hidden] of the business had been using Kennel Connection for 10+ years.We wanted to keep all the customer files, information from previous [sensitive content hidden].

Reasons for switching to Kennel Connection

Our current kennel- that we purchased- was using Kennel Connection and we took over the customer files, etc.

Vendor Response

Thank you so much for your review! We’re thrilled to hear you’re loving Kennel Connection and that Live Access, Clover integration, and our support team have been such a positive part of your experience. It’s great to see everything coming together for your business! We understand the desire for an app and appreciate your feedback—it’s something we’re keeping in mind for the future. In the meantime, KC Cloud offers mobile-friendly access, letting you manage your business from anywhere. We’re here to support you every step of the way

Replied April 2025

jen k.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Excellent program

excellent program, excellent support team--i have had very few issues but if i do have a problem they are very available/accessible to help me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, lots of features some of which we don't use, easy to book appts or reservations for boarding.

Cons:

no issues. initially it took some learning to do the sync to QB

Vendor Response

Thank you for your kind words! We’re thrilled to hear that Kennel Connection has been a great fit for your business and that our support team has been there whenever you’ve needed assistance. It’s great to know you find the system user-friendly and packed with useful features. We understand that syncing with QuickBooks can take some learning at first, and we’re always here to help make the process as smooth as possible. We truly appreciate your support and look forward to continuing to serve your business!

Replied April 2025

John M.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed May 2021

Great software and support!

We have been using Kennel Connection for 10 years. Started with KC6 with one location to now using KC7 with multi-facilty module with 2 locations. [SENSITIVE CONTENT HIDDEN] and his team are a pleasure to work with and always seem to resolve issues we encounter very quickly. The online service portal allows easy upload of data files for analysis and repair and allows us to maintain minimal interruptions to our business when an issue is discovered. The software itself has seen many changes and features added over the past few years and confirms their commitment to ensure it meets our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall the software works well for Daycare, Boarding, Grooming, Training and other services. The software is quite flexible once you complete the training period. While the core software is not easy to learn and navigate, the addition of the Live Access module has significantly overcome this. The integration between all the modules listed above is seamless and works amazingly well with multi-locations. The ability to sync clients and packages/accounts between the locations allows customers to attend any of our locations knowing their information and credits are avaliable.

Cons:

As a multi location facility the one shortfall in the software is the lack of thriv Live Access module for multi-location facilities. However we have Been advised this is in development. The other shortfall is the inability to create custom reports.

Vendor Response

Thank you for your thoughtful review! We’re thrilled to hear about your long-standing experience with Kennel Connection and how the platform has supported your growth over the years. Since your review in 2021, we’ve continued enhancing our software and have made significant progress with the Live Access module, including ongoing development for multi-location support. Regarding custom reports, we understand the importance of this feature, and we’re actively working on further customization options. We appreciate your feedback and look forward to continuing to support your business needs.

Replied April 2025

Showing 1 - 10 of 79 Reviews

See All Reviews