Textellent 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Textellent

4.9

(86)

Pricing

Starting at $29.00 per month

About Textellent

Textellent is a cloud-based marketing software designed to help businesses across a variety of industry verticals including spas, fitness centers, educational institutions, real estate and more create, launch and manage text marketing campaigns. The platform lets organizations set up text-enabled phone numbers to receive, respond and track customer queries via text messages.

Textellent enables enterprises to design personalized campaign templates using customizable images, flyers, links and animations to establish brand identity with customers. It offers various features such as drip campaigns, keywords management, appointment and reservation scheduling, automated reminders, customer tags, post-sales messages, contacts management and more. Additionally, managers can gain insights into campaign status, communication, customer responses and other metrics via a business intelligence (BI) dashboard.

Textellent supports integration with various third-party applications like Zoho, Salesforce, HubSpot and Infusionsoft via APIs. Pricing includes monthly/annual subscriptions and support is provided via phone, email and other online measures.

Textellent Screenshots

Textellent Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Lite

$29.00

flat rate, per month

Plan includes:

1 Line Provided
1 User
250 Credits/Mo. (4.4¢ Additional)
3 Tags
Mobile App (1 Device Per User)
Text Blasts
Unlimited 1:1 (SMS Only)
Unlimited Contacts

Essential

$49.00

flat rate, per month

Plan includes:

1000 Credits/Mo. (3.9¢ Additional)
1 Line Provided
1 Opt-In Keyword
25 Tags
2 Users
After-Hours Responder
Birthday Campaign
Drip Campaigns
Mobile App (1 Device Per User)
Text Blasts

Standard

$99.00

flat rate, per month

Plan includes:

1 Line (Text Enabled)
2500 Credits/Mo. (3.4¢ Additional)
3 Opt-In Keywords
3 Users
After-Hours Responder
AI for TCPA Compliance
Birthday Campaign
Chrome Extension
Dashboard
Drip-Campaigns

Custom

Pricing available upon request

Plan includes:

After-Hours Responder
Chrome Extension
Custom Based TCPA
Custom Campaigns
Custom Credits/Mo
Custom Dashboard
Custom Dynamic Fields
Custom Integrations
Custom Keywords
Custom Media Library

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Textellent Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Textellent
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Autoresponders
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Segmentation
Compliance Management
Consent Management
Contact Database
Contextual Targeting
Conversion Tracking
Customer Segmentation
Customizable Branding
Customizable CTAs
Customizable Templates
Data Import/Export
Drip Campaigns
Event Triggered Actions
Interaction Tracking
Keyword Tracking
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Marketing Automation
Mass Texting
Mobile Access
Mobile Alerts
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Open Rate Tracking
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Reporting & Statistics
Reputation Management
ROI Tracking
Segmentation
SMS Marketing
SMS Messaging
Template Management
Text-to-Win
Third-Party Integrations
Visual Analytics

Textellent Integrations

Wufoo

Salesmate

HubSpot Marketing Hub

Microsoft Outlook

Formidable Forms

PayPal

See all 46 integrations

Textellent User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Joe B.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Textellent Service

Better communication with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The agent, very professional and knowledgeble.

Cons:

At present I must say there are no complaints or criticism of the product. I've been getting great support since purchasing product.

DeVera C.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Textellent has increased my client base to 350 clients yearly.

It makes communication with my clients easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that they do everything, such as, text blast to all of my clients and my appointment book.

Cons:

The wait for customer service can sometimes be long.

Vendor Response

We're glad to hear that Textellent has helped increase your client base and made communication easier. We appreciate your feedback about customer service wait times. We've been making improvements and continue to work on enhancing our service every day.

Replied July 2024

Pamela B.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

No longer a good company

This company had a 10 plus in my book when I started with them years ago. I think they have grown beyond their capacity to provide quality service. There is no follow up. My clients have not been updated in two years. Everyone makes excuses but takes care of nothing. i am researching now to leave. I can't do it anymore. I even got them a large account by personally referring them. Now I am sorry that I did. They are only good at taking the payments fromy our account.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like being able to communicate with my clients throughout the year

Cons:

The software is not user friendly unless you have the skills.I have not been able to use 95% of the software

Vendor Response

We're sorry to hear about your experience and take your concerns seriously. We've been working hard to improve our service and support. Please contact our support team so we can address your specific issues and work towards a solution.

Replied July 2024

Gabriela F.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

One happy Tax preparer with Textellent

So far so good, it only gave me a really nice experience with my clients, my time managment and the clients success team is really helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like how the system helps me to stay in touch with my clients without even thinking about it, customer support is helpful. I already referred many of my tax prep friends, I really like the service😉

Cons:

Data upload is not always as fast and easy and I would have liked to have the appt scheduler integrated already in the software and pricing, not as a add on

David R.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Clients Respond Faster to a Text

My Payroll clients love it because they can txt their hours right to my payroll manager. I even had one company tell me that is why they choose ASY because they can txt our payroll department. I often have clients take a picture of a non-sensitive document such as a pic of their drivers license that is required to be on their tax returns. The immediate communication with clients is essential in our business Textelent makes it so much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using Textellent since I first met [SENSITIVE CONTENT HIDDEN] at his first trade show in New Orleans. I had always texted select clients on my personal phone but was looking for a way to reach all of my clients because I know more people respond to a txt quicker than email or a phone call. Textellent is easy to use for all my staff and helps me keep in contact with all my clients not only during tax season but thru the year. I can txt a client that their tax return is finished in a matter of seconds. My clients love getting a greeting on their birthday. I get a lot of positive feedback on that feature. I have assigned one employee to monitor Textellent and respond immediately. Our clients love the fast response

Cons:

none it is very easy to use and setup for me employees.

Vendor Response

Hi David, thank you for your kind words. You've been a great support over the years and source for exciting thoughts, feedback and ideas! It's been a pleasure serving you since 2015!

Replied February 2020

Teresa P.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

A must use service

I am saving both time and money because I am using Textellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the textblasting and texting. It is a serious time saver for a reasonable price.

Cons:

There are many other features I had not taken the time to learn about and use.

Vendor Response

Thank you for your feedback! We're happy to know that Textellent's text blast feature is saving you both time and money.

Replied May 2024

Cheryl K.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Critical Client Communication

My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to wish my clients HAPPY BIRTHDAY!! on their special day is important to me. I have a personal attachment to each and everyone. Letting them know we care about holidays keeps us on their minds other than the one time we get to meet each year.

Cons:

I have no problems working in Textellent.

Carole S.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Textellent is like adding staff without the cost

Clients can schedule their own appointments without calling. Clients receive reminders of their appointments asking to reply Yes to confirm. Auto referrals has increased my online presence & increased business. The text blasts are great when you need to let everyone know about something changed or new procedure. Extremely helpful during COVID. Basically, Textellent is my Administrative Assistant!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Textellent integrates well with my tax software. It's auto text features has increased my Google Reviews & thus new business. The birthday feature is awesome, my clients actually think I remember to text them on their birthday. I love the new phone app. It keeps you connected without utilizing your own cell texting.

Cons:

There use to be an daily data auto upload. I would like to see that feature return.

Reasons for choosing Textellent

Customer Service directly from the [SENSITIVE CONTENT] of the company.

Marjorie R.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Textellent! Excellent!

Working with Textellent has made communication with our clients much easier and Text Blast messages are easy to send.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using Textellent has made it easy and convenient to communicate with our clients without having to wait for hours or days for answers!

Cons:

We do not see anything we do not like about this software.

Kenyatta W.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

I never knew my business needed Textellent

[SENSITIVE CONTENT] was patient and understanding. And might I add patient again. I didn’t know I needed certain things when we did out activation call. She guided me. She also uploaded my contacts from the software to Textellent. I am very appreciative of that. My experience was superior.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that I can send messages to everyone in my contacts at once. It is overwhelming to send text messages individually. This is something my business needed years ago.

Cons:

So far I love everything about this software.

Showing 1 - 10 of 86 Reviews

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