Textellent 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Textellent

4.9

(84)

Pricing

Starting at $29.00 per month

About Textellent

Textellent is a cloud-based marketing software designed to help businesses across a variety of industry verticals including spas, fitness centers, educational institutions, real estate and more create, launch and manage text marketing campaigns. The platform lets organizations set up text-enabled phone numbers to receive, respond and track customer queries via text messages.

Textellent enables enterprises to design personalized campaign templates using customizable images, flyers, links and animations to establish brand identity with customers. It offers various features such as drip campaigns, keywords management, appointment and reservation scheduling, automated reminders, customer tags, post-sales messages, contacts management and more. Additionally, managers can gain insights into campaign status, communication, customer responses and other metrics via a business intelligence (BI) dashboard.

Textellent supports integration with various third-party applications like Zoho, Salesforce, HubSpot and Infusionsoft via APIs. Pricing includes monthly/annual subscriptions and support is provided via phone, email and other online measures.

Textellent Screenshots

Textellent Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Lite

$29.00

flat rate, per month

Plan includes:

1 Line Provided
1 User
250 Credits/Mo. (4.4¢ Additional)
3 Tags
Mobile App (1 Device Per User)
Text Blasts
Unlimited 1:1 (SMS Only)
Unlimited Contacts

Essential

$49.00

flat rate, per month

Plan includes:

1000 Credits/Mo. (3.9¢ Additional)
1 Line Provided
1 Opt-In Keyword
25 Tags
2 Users
After-Hours Responder
Birthday Campaign
Drip Campaigns
Mobile App (1 Device Per User)
Text Blasts

Standard

$99.00

flat rate, per month

Plan includes:

1 Line (Text Enabled)
2500 Credits/Mo. (3.4¢ Additional)
3 Opt-In Keywords
3 Users
After-Hours Responder
AI for TCPA Compliance
Birthday Campaign
Chrome Extension
Dashboard
Drip-Campaigns

Custom

Pricing available upon request

Plan includes:

After-Hours Responder
Chrome Extension
Custom Based TCPA
Custom Campaigns
Custom Credits/Mo
Custom Dashboard
Custom Dynamic Fields
Custom Integrations
Custom Keywords
Custom Media Library

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Textellent Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Textellent
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Autoresponders
Behavior Tracking
Campaign Analytics
Campaign Management
Campaign Segmentation
Compliance Management
Consent Management
Contact Database
Contextual Targeting
Conversion Tracking
Customer Segmentation
Customizable Branding
Customizable CTAs
Customizable Templates
Data Import/Export
Drip Campaigns
Event Triggered Actions
Interaction Tracking
Keyword Tracking
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Marketing Automation
Mass Texting
Mobile Access
Mobile Alerts
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Open Rate Tracking
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Reporting & Statistics
Reputation Management
ROI Tracking
Segmentation
SMS Marketing
SMS Messaging
Template Management
Text-to-Win
Third-Party Integrations
Visual Analytics

Textellent Integrations

Wufoo

Salesmate

HubSpot Marketing Hub

Microsoft Outlook

Formidable Forms

PayPal

See all 46 integrations

Textellent User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Joe B.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Textellent Service

Better communication with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The agent, very professional and knowledgeble.

Cons:

At present I must say there are no complaints or criticism of the product. I've been getting great support since purchasing product.

Linda R.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Great Company!

Overall, I am impressed with the communication model. It adds the personal touch I've hoped for with my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows me to 'keep in touch' with each client throughout the year. They are ecstatic when the receive birthday and holiday greetings (and I am ecstatic too!) Repellent has been a great addition to my company.

Cons:

There is no "least." The software us great.

Reasons for choosing Textellent

Ease of integration with my current software and overall opportunity to communicate with clients.

Gordon P.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

This Company Is a Hot Mess

Mediocre at best. Could live with the other short falls but now I cant do the job I'm paid for because I cant sign into any accounts that has this number! The owner doesn't seem to care less.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like being able to text my clients for request of information as they respond quicker. Also some of the campaigns such as Birthday greetings and the Referral request that we use to notify clients that the clients tax return has been completed taxes with a ask for referrals.

Cons:

The customer support has been horrible. I had issues that were never resolved and I was trying to get a conversation with the owner but I would have a better chance of making an appointment with God...as its not happening. I use this to get codes so I can sign on to my tax accounts but it has stopped working. No one can give me a explanation and they will look into it. The problem is now I have to re register and change all my account phone numbers because I cant get the code, Soooooo mad and a waste of my time. You know things are bad when even a employee says there is a lot going on things going on and things aren't good and they feel my pain!

Vendor Response

The client informed us of a technical issue on evening of Thu 12/5/2019. Our client support team needed to flag the issue to technical support who researched it the next day. The client was notified to clear the browser cache and the issue was resolved by morning of Monday 12/9. We feel sorry that the client had to deal with this. Thank you so much for your support and trust. We are standing by Mon-Sat to provide live customer support.

Replied December 2019

John B.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Reaching Your Clients More Effectively and Efficiently

As businesses adjust to the changes in technology so has Textellent. Communication with you clients is most important and Textellent gives you the ability to reach all your clients (no matter how many you have) easily and quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Textellent for over 10 years. All of our clients LOVE Textellent because they receive important information quickly and can send updates quickly to us. An easy and fast way to pass information.

Cons:

Over the past 10 + years we have not found any negative issues with Textellent.

Reasons for choosing Textellent

Who does not text? You can probably count them on one hand. Textellent gives you the ability to reach all you clients efficiently, quickly, easily and for less cost.

Vendor Response

Thank you for your review! We're glad Textellent has helped you reach your clients effectively for so long.

Replied May 2024

Kathy H.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Interactive texting for tax professionals & accountant d

My office saves 15-20 hrs a week since we don’t have call to remind clients of their appointments anymore; also we save time in that clients can book their own appointments via the bookmeatime feature.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that textellent integrates with my tax software & automatically notifies clients when Irs/state returns are acknowledged and when bank product returns are funded. I also like I can go into textellent from inside my tax prep software to send clients messages or questions.

Cons:

Honestly, only thing I disliked was responding client text coming in after hours, BUT Textellent has implemented this year a way to stop this with the “After-Hours Responder”

Reasons for choosing Textellent

None applicable

Joseph S.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Textellent for Accountants

Textellent system works great. I love the CRM functions. But, most important is their customer service that is here to help you every step of the way. Thank you Alvin!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation is the best feature of the software. I don't have to hire additional staff to response to clients. Therefore, keeping more money in my pocket.

Cons:

I really did not have any con's about the software at this time. Textellent is ahead of the game.

Reasons for choosing Textellent

easy to use. User friendly.

Vendor Response

We're glad to hear that you find the automation and CRM functions helpful and that our customer service has met your needs. We appreciate your positive feedback!

Replied July 2024

Clarence A W.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Textallent Software review

my clients feel I am very accessible and easy to talk with via text. This is best thing for my business has grown by more than 30% because of the follow ups done by textallent to set appointments return to get tax work done and textellent has made my clients more loyal and engaged and save me hours of phone calls that use to go unanswered without the use of textellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Features I like most about the software are its ease of use, easy installation and downloading of all my contacts with instant accuracy and fast and simple conversion steps. this software has saved my client base and caused them to have that warm fussy feeling. they love the fact that they don't have to leave a message and wait several days for a follow up call. They feel I am very accessible and easy to talk with via text. This is best thing for my business has grown by more than 30% because of the follow ups done by textallent to set appointments return to get tax work done and textellent has made my clients more loyal and engaged and save me hours of phone calls that use to go unanswered without the use of textellent.

Cons:

I didnt observe or notice any downside when i purchased and had the textellent software installed.

Reasons for choosing Textellent

I was so pleased with the free trial where I could experience all the results I learned about during the demo. Textellent is very affordable for large and small businesses. After using Textellent I could not go back to the old way of contacting clients

Nicola W.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Hands Down the best System created!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love everything about the software I love the engagement the order! The company is on one accord and always looking for ways to keep us as a business structured

Cons:

I love everything there isn’t one thing that I dislike

Vendor Response

Thank you for your review! We're glad to hear that you love everything about Textellent, including the engagement it provides. We appreciate your positive feedback and are always looking for ways to improve.

Replied July 2024

DeVera C.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Textellent has increased my client base to 350 clients yearly.

It makes communication with my clients easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that they do everything, such as, text blast to all of my clients and my appointment book.

Cons:

The wait for customer service can sometimes be long.

Vendor Response

We're glad to hear that Textellent has helped increase your client base and made communication easier. We appreciate your feedback about customer service wait times. We've been making improvements and continue to work on enhancing our service every day.

Replied July 2024

John S.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Every Tax Practice Needs This Product!

In the early days of the pandemic, the IRS and SBA issued guidance almost daily. In order to prevent a phone system overload (and angry clients!), we sent updates to the entire client population every time the government announced a change to unemployment, EIDL grants and PPP loans. Clients thanked us for the timely, relevant, actionable advice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software delivers its promise; we can easily text the entire client base in minutes.

Cons:

There were no downsides to using this product.

Showing 1 - 10 of 84 Reviews

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