mumms Software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

mumms Software

4.1

(28)

Pricing

Pricing available upon request

About mumms Software

Hospice Software Built for Hospice, Not Adapted From Somewhere Else

For over 35 years, mumms® Software has been built exclusively for hospice and palliative care, delivering clinical and billing workflows designed around how hospice actually works. By aligning documentation, compliance, and reimbursement with the hospice model of care, mumms® helps teams work more efficiently, protect revenue, and support hospice care the way it was intended to be delivered.

SmartChart® - Hospice Documentation Without the Noise
SmartChart® is designed around real hospice roles and real hospice visits, so clinicians spend less time documenting and more time with patients.
• Hospice-specific assessments, care plans, and orders
• Best-practice data sets aligned with hospice regulations
• Intuitive workflows built for nurses, aides, social workers, chaplains, physicians, nurse practitioners, Bereavement and volunteers
• Cleaner documentation that’s easier to complete and easier to audit
No unnecessary screens. No forced workflows. Just hospice care, done right.

ClearPay® - Billing That Actually Works
Billing shouldn’t depend on “billing heroes” or constant rework.
ClearPay® delivers over 99% billi...

mumms Software Screenshots

mumms Software Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Contact mumms for pricing information.

Pricing available upon request

No plan information available

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mumms Software Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of mumms Software
Accounts Receivable
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Assessment Management
Audit Trail
Automated Scheduling
Bereavement Management
Billing & Invoicing
Calendar Management
Care Plan Management
Charting
Claims Scrubbing
Client Portal
Coding Assistance
Compliance Management
Customizable Forms
Customizable Reports
Customizable Templates
Documentation Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
EMR/EHR
File Sharing
Financial Reporting
HIPAA Compliant
Imaging and X-rays
Immunization & Allergy Tracking
Insurance Eligibility Verification
Medication Database
Medication History
Medication Management
Mobile Access
Multi-Location
Order Entry
Patient Intake
Patient Records Management
Payment Processing
Physician Portal
Real-Time Data
Real-Time Reporting
Records Management
Referral Management
Reminders
Reporting & Statistics
Revenue Management
Scheduling
Task Management
Telemedicine Integration
Third-Party Integrations
Time Tracking by Client
Volunteer Management
Workflow Management

mumms Software Integrations

Sfax

Google Maps

Microsoft Excel

Acclivity

Wise

Qualis

See all 8 integrations

mumms Software User Reviews

Overall Rating

4.1

Ratings Breakdown

43%

32%

14%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.3

Functionality

3.9

Laurie G.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

Good hospice EMR

Good software. I’ve become friends with the staff that I talk to on a weekly basis. They are very friendly,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Only for hospice. Email support. Ease of use. Valuable. I like that it is only for hospice agencies.

Cons:

Sending in tickets and waiting for a response. I want to talk to someone via phone. I communicate better that way.

Vendor Response

Hi Laurie, Thank you for your thoughtful review and for trusting mumms Software. We’re thrilled to hear that the platform’s hospice-specific focus and ease of use have been valuable to you, and that our support team has become part of your weekly rhythm! We hear you on the ticketing system and the desire for more direct phone support. Your feedback is incredibly helpful, and we’re always looking for ways to improve how we connect with users. Building relationships is at the heart of what we do, and it’s wonderful to know that’s been your experience. We’re proud to support your work and grateful for your continued partnership. Warmly, The mumms Team

Replied August 2025

Christie R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

The best support team ever!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at Mumms has repeatedly gone above and beyond with our hospice. Literally, every step of the way with set up, training, and billing the [sensitive content hidden] have all been the most helpful people!! There are so many options for an EHR, but I cannot imagine any company that would ever be this helpful!!

Cons:

I would love to see faxing capabilities built in at some point. I am also hoping that there is an integration with PCC.

Reasons for choosing mumms Software

The support team and pricing were both amazing. The charting is also fast - our team really appreciates that!

Vendor Response

Hi Christie, Thank you so much for your kind words and for taking the time to share your experience. We’re truly honored to support your hospice team, from setup to billing and beyond. Hearing that our staff has been helpful every step of the way means the world to us. We also appreciate your feedback about faxing capabilities and PCC integration. These kinds of insights help us grow and prioritize what matters most to our users. It’s clear you care deeply about your team and the care you provide, and we’re grateful to be part of that mission. If there’s ever anything more we can do, please don’t hesitate to reach out. Warmly, The mumms Team

Replied August 2025

David R.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Piece of Software

I think this software is garbage. It serves a purpose I suppose, another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.

Cons:

The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning. Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well

Vendor Response

David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.

Replied March 2020

Patricia J.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Best Electronic Medical Record

The billing process is faster and reliable when it comes to holding bills for different reasons

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons:

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Reasons for choosing mumms Software

We have been with Mumms for several years and their support and software is awesome

Vendor Response

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

Replied July 2019

Ju Yeon H.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Good and supportive

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons:

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Vendor Response

Thank you so much for your review, Ju Yeon.

Replied March 2019

Justine C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Intuitive and Thorough

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Cons:

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians. Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work. It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Reasons for choosing mumms Software

Unknown, I wasn't involved.

Vendor Response

Thank you for your thoughtful and balanced review, Justine.

Replied March 2020

Cheryl R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Mumms Review

Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

Cons:

The financial portion of the program has a few issues. Its not real time. The support at MUMMS is aware of the problems and have been diligently working on it. I have had several complaints from the nurses and physicians about being very lengthy and redundant.

Vendor Response

Thank you for your honest opinion, Cheryl. We are continually making improvements to automate and save time for our users.

Replied March 2020

Stephanie H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Hummingbird Software

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use. User friendly. IT helpful when issues arise.

Cons:

Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing

Vendor Response

Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands.

Replied March 2020

Trever A.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Great EMR

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Cons:

Uses older version of firefox and sometimes you have to reinstall multiple times.

Reasons for choosing mumms Software

Pricing and ease of navigation

Shannon H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

The first EMR I have used...

Very nice personnel - very prompt in attempting to rectify issues...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nursing documentation allows for very thorough documentation

Cons:

Collaboration with other systems - does not communicate well with other integrated systems at times.

Vendor Response

Thank you for your feedback, Shannon. Based on your review, we believe you are referencing a third party integration? I'm sorry to hear this experience has not been excellent, and we will reach out directly to you to get clarification. We are proud to have one of the longest lists of third party integrations in the hospice space and are committed to an excellent user experience with each one.

Replied March 2020

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