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Sideline

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Sideline 2026: Benefits, Features & Pricing

Wondering if Sideline is right for your organization?

Our Business Phone Systems Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • User Reviews
  • Popular Comparisons

Overview

Sideline
Sideline
3.8
(64)

Pricing

Starting at $9.99 per month

About Sideline

With Sideline, you'll get a reliable 2nd number on the phone you already have.

Sideline Screenshots

0
0

Sideline Pricing and Plans

Starting price: $9.99 per month
Free Trial
Free Version

Sideline Standard

$9.99

flat rate, per month

Plan includes:

  • 2nd Phone Number
  • Auto-Reply
  • Organize Your Communication With the Basics
  • Separate Voicemail
  • Unlimited Calls & Texts
  • Web Texting

Sideline Pro

$14.99

flat rate, per month

Plan includes:

  • 2nd Phone Number
  • Access to Advanced Texting and Management Tools
  • Advanced Number ID
  • Auto-Reply
  • Contact Panel
  • Notes and More
  • Separate Contacts
  • Separate Voicemail
  • Shortcuts
  • Text Marketing Yools
Read More
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Sideline Features

  • Popular features found in Business Phone Systems
    Auto-Dialer
    Automated Attendant
    Call Logging
    Call Monitoring
    Call Recording
    Call Routing
    Mobile Access
    PBX
    Virtual Call Center
  • More features of Sideline
    Caller ID
    Contact Database
    Employee Directory
    SMS Messaging
    Unified Communications
    Voice Mail
    VoIP
    VoIP Connection

Sideline User Reviews

Overall Rating

3.8

Ratings Breakdown

5

48%

4

19%

3

14%

2

5%

1

14%

Secondary Ratings

Ease of Use

3.9

Value for money

3.7

Customer support

3.4

Functionality

3.8

ML
Michelle L.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Just want you need

5

Previously 1

Ratings Breakdown

5
Ease of use
Previously 1
5
Value for money
Previously 1
5
Customer support
Previously 1
5
Functionality
Previously 1
icon
Pros:
This works with iphone and android. I give out this number to business clients. The best feature about Sideline is that you can block people and they have no idea that they've been blocked, and there is no extra cost for the blocking
Cons:
I sometimes get errors when using Sideline

Read More

AW
Arin W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

If things go wrong, they go very wrong

4

My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience

Ratings Breakdown

1
Ease of use
2
Value for money
1
Customer support
1
Functionality
icon
Pros:
Once you have everything set up, the app pilots itself. It's pretty easy to use
Cons:
Customer service is awful. There is no one to talk to personally, ever. If something goes wrong, it will stay wrong, for hours or days while they take their time to respond to your email for help. If you need to make a change in the app, it will not auto install. You will have to delete the app and log back in. No, I'm not joking. For every change. It's literally archaic. Good luck.

Read More

PL
Psalm L.

Used daily for less than 2 years

Review source

Reviewed July 2018

No need for a second phone

4

Previously 5

Should have lower price tiers for lower use

Ratings Breakdown

4
Ease of use
Previously 5
4
Value for money
Previously 5
3
Customer support
Previously 5
4
Functionality
Previously 5
icon
Pros:
This has cut my client cost down greatly. I don't have to have a seperate phone. The phone quality has been steadyand the texting is helpful with rescheduling!
Cons:
There is this strange second message that you have to answer yes to for every call. I don't like the confirmation of the call button, but I understand it may help people who use there side line for more discreet dealings.

Read More

cl
carla l.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Good texting tool, but not ideal for mass texting

5

Good!

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
is easy to use, straight up, simple! I use Sideline whenever I don't want to waste money to text clients, with just the monthly payment you can text as many people as you want without getting a charge
Cons:
I wish it had more options, maybe to save some auto-responses or mass texting but it does the job that is supposed to do

Read More

Iyad's profile
Iyad Q.

Verified reviewer

Media Production

Self-Employed

Used daily for free trial

Review source

Reviewed November 2019

It Works if you need it!

5

Great Experience!

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I liked having two lines while carrying one cellphone! I liked it being anonymous to the party I was making business with. You choose the number and the area code. Receive messages through the sideline number!
Cons:
No cons actually I did not need it after my free trial expired but I will sure use it again if I ever felt the need for a second line.

Reasons for switching to Sideline

Cheaper, more practical!

Vendor Response

Thank you so much for sharing your experience!

Replied June 2021

Read More

AB
Andrew B.

Verified reviewer

Outsourcing/ Offshoring

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Loss of Service unresolvef

3

Ratings Breakdown

2
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
When it works it's ok. But there are ongoing glitches about every 6 months. See below!
Cons:
I have had sideline for 3 to 4 years. In the past there were some minor glitches but they were fixed pretty quick.. But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it. I've now missed 7 business phone calls over the past 5 days. I've also worked with Sideline for 5 days to try to resolve this issue. They seem unable to find a way for me to log in to my account. They keep telling me it's resolved&to dign in. But on my phone it is not resolved . It is a friggin mess right now and I am getting more upset by the day. If Sideline can't fix a Sideline issue than what good are they

Read More

MM
MuMu M.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

No Support

3

waste of money

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
3
Functionality
icon
Pros:
It was ok when it was working initially. nothing much positive about sideline especially if it is not working
Cons:
Suddenly stops working and no support to fix it. Most of the time Dumb robot answers your questions which does't make any sense. frustrating

Read More

Stephen's profile
Stephen J.

Verified reviewer

Construction

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Buisness number

5

I've realized its easier to use than to carry two phones around everywhere

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
I could use my same personal phone with a buisness line that way I didn't need two phones.
Cons:
The voice line some applications won't except your number if its a voip line .

Vendor Response

Thanks for your feedback, Stephen!

Replied July 2021

Read More

Tim's profile
Tim P.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used other for less than 12 months

Review source

Reviewed April 2019

Keeps me safe with a second, anonymous phone number!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It was extremely easy to download the app and get it connected to my phone, and it was a breeze to set up!
Cons:
Nothing - it worked perfectly and I didn't run into any issues using the app on my phone!

Vendor Response

Thanks for sharing, Tim!

Replied June 2021

Read More

JY
Jamey M. Y.

Verified reviewer

Internet

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2018

An affordable and easy solution to having a dedicated business number

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
You don't need a separate phone or dedicated hardline, and it makes it easy to distinguish incoming calls.
Cons:
Probably only a good solution if you're a small business owner or sole proprietor, otherwise a dedicated phone line and answering system would be more practical.

Vendor Response

Thank you for taking the time to provide your experience and feedback, Jamey!

Replied June 2021

Read More

Showing 1 - 10 of 64 Reviews

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