Sideline 2026: Benefits, Features & Pricing

Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful.

Should have lower price tiers for lower use

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.

It's an affordable, quality product for people and businesses that want to transfer or have a new phone number. You have a rich array of features to manage your phone calls. You can also use a desktop version.

I am currently involved in several different businesses and need separate phone lines for each in order to text or call clients. However, I do not want to have separate phones. Sideline does not allow for the use of a fully individuated phone number (e.g., calling out from the same number as calling in), especially when a competitor app is installed. If you are looking for communication and confidence in the use of an app that allows you to separate personal from professional securely, and thus allow clients not to access your private information, this may not be the app for you. Instead, you may have to use Caller ID block in order to "rectify this scenario" which opens a whole host of other communication issues with clients (some don't answer blocked calls, some automatically reject blocked calls, etc.) Customer service appears to take a lackadaisical approach, stating they know this is a known issue, and it is "common", but is not aware of plans to fix the common, known issue. I have used customer service on two different occasions and been informed on both occasions by separate customer service representatives that the system had a glitch that did not allow them to see my trouble ticket. When I was not a customer, I had inquired about the actual service through the same ticket system and been in contact with yet another representative multiple times within a 24 hour period.

I am very disappointed with Sideline. I am in the process of phasing out the number, but I still have marketing material out with the Sideline phone number.

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.