eSchedule 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

eSchedule

4.8

(77)

Pricing

Starting at $1,200.00 per year

About eSchedule

eSchedule is a web-based solution designed to help emergency medical services, fire departments, nurses, law enforcement agencies and emergency communication centers manage timesheets, payroll, training, certifications, vehicle maintenance and more. Administrators can utilize built-in templates to schedule and track hourly, daily, weekly and monthly shifts across multiple departments or stations.

The platform enables team leaders to track employees’ working hours, vacation requests, overtime, meetings, paid time-offs and more on a unified interface. eSchedule lets managers create and track expiration dates of various certifications including Cardiopulmonary Resuscitation (CPR), Pediatric Advanced Life Support (PALS) and Fire Fighter I & II. Additionally, operators can record members’ details such as contact information and messaging preferences in a centralized dashboard.

eSchedule allows businesses to set up preventive maintenance reminders for fleet and track equipment. Pricing is based on annual subscriptions and support is extended via FAQs, knowledge base, phone, online contact form and other online measures.

eSchedule Screenshots

eSchedule Pricing and Plans

Starting price: $1,200.00 per year

Free Trial

Free Version

Basic

$1,200.00

per year

Plan includes:

Agency Management
Includes up to 20 Active Employees
Scheduling
Timekeeping
Training Records

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eSchedule Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of eSchedule
API
Attendance Management
Attendance Tracking
Availability Management
Calendar Management
Certification & Licensing
Class Scheduling
Communication Management
Controlled Substance Tracking
Customizable Fields
Customizable Reports
Customizable Templates
Document Management
Electronic Signature
Emergency Dispatch
Employee Certification
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
EMS Service Roles Time Clock
Equipment Tracking
Event Calendar
Fleet Management
Float Pool Management
For First Responders
For Medical Purposes
Incident Response Checklists
Instructor Management
Labor Management
Maintenance Scheduling
Messaging
Messaging/Shift Dispatching
Online Scheduling
Online Time Clock
Overtime Calculation
Payroll Management
Reporting/Analytics
Reporting & Statistics
Schedule Distribution
Scheduling
Search/Filter
Self Serve Sign-up
Shift Management
Shift Scheduling
Shift Swapping
Skills Tracking
SOG/Protocol Control
Time Clock
Time Off Requests
Training Management
Vacation/Leave Tracking
Vehicle Maintenance

eSchedule Integrations

Google Calendar

Microsoft Outlook

Emergency Reporting

Microsoft Excel

eSchedule User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.6

Joseph V.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

eSchedule simplifies scheduling and provides a great user experience!

eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.

Cons:

Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.

Reasons for choosing eSchedule

We chose eSchedule because they provided a more comprehensive package for the price, great administration reporting, and phenomenal user experience. This has allowed us to become more efficient as an organization and allow us to schedule our people with more accuracy and precision than we ever have.

Reasons for switching to eSchedule

My organization was looking for a better scheduling option with powerful backend administration reporting and ease of use for our membership. We achieved this with eSchedule.

Cory B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

eSchedule provides great value and flexibility

Overall eSchedule has been excellent, providing great value, service, flexibility to meet the unique needs of our group.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eSchedule provides excellent value and a wide range of services for the cost paid. The support staff is also very responsive to quickly address any issues that may arise.

Cons:

The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list.

Reasons for switching to eSchedule

The support staff became incredibly difficult to work with after the company was bought by another entity.

Jake B.

Verified reviewer

Public Safety

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

New Brunswick Fire Department eschedule review

Great. No issues. Since starting with eschedule we have grown the platform together. That’s very important I believe

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is top notch! [sensitive content hidden] are always available and extremely helpful! I also love how they help to make the platform work around our department. They have modified and added so many features after speaking with us to make everything exactly what we need.

Cons:

Wish the scheduling app was slightly easier to use. Drag and drop for the schedule. Firefighters like easy! Especially the ones doing the scheduled. Wish the forms could be in sub categories. We have made so many (and they are great) the drop down just gets overwhelming. Love the fact it not only handles scheduling but also messaging and forms. One stop shop!

Reasons for choosing eSchedule

Presentation and options available m. Met our current needs.

Jennifer M.

Verified reviewer

Public Safety

201-500 employees

Used daily for less than 12 months

Reviewed September 2025

eSchedule is GREAT!!!!

I have been very pleased with eSchedule and their staff. The implementation took some time, but it has definitely paid off. We had some hiccups at first, as with any new system, but with assistance from eSchedule, we have worked out all of the issues. I would absolutely recommend eSchedule to other organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is so user friendly. We have so many different schedules and eSchedule is capable of calculating all of the schedules. We were spending about two days calculating manual time sheets. Now, we can process payroll in about 30 minutes after all timesheets are approved.

Cons:

I can't think of anything that I don't like about eSchedule. When I needed something changed to fit our agency better, the programmers were able to accommodate the request.

Reasons for choosing eSchedule

eSchedule could provide what we were looking for. Also, one of the other companies support staff was not located in the US. I wanted a company that if I needed assistance, I could contact them and have the same representative at all times.

Matthew W.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

EMT Scheduling

Great! I really enjoy using their product. The staff finds it very user friendly, and I could not agree more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eSchedule has been very helpful with any changes we need. They're quick, responsive and very open to feedback.

Cons:

The only headache at the moment is the way the time card categories are set up, but that is more of an intrinsic thing than their issue.

Reasons for switching to eSchedule

It was a cheaper alternative for the same pricing

Michael M.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 6 months

Reviewed August 2025

eSchedule is the best!

I am very happy with the initial setup process, with the reps creating all of the employee's accounts and smooth sailing from there!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features, pricing, ease of use, and very responsive customer service who were always more than happy to assist!

Cons:

That we hadn't made the move to eSchedule sooner! There is no perfect solution, but eSchedule comes as close as you can get!

Reasons for choosing eSchedule

Features and pricing. eSchedule was by far the least expensive, but included the most features.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed April 2022

Great Software

My overall experience with eSchedule has been extremely positive. I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduling and training components of the software far exceeded our expectations. It is extremely easy to use as an administrator as well as the end users.

Cons:

We have experienced some difficultly with the payroll import component of the software. However, when we have encountered the issues, their Technical Support Team have always been outstanding in assisting use correct the issues

Reasons for choosing eSchedule

The interaction with the eSchedule staff and the ease of use

Lana F.

Verified reviewer

Public Safety

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

Makes time tracking and payroll much more efficient

My overall experience with eSchedule has been very positive. The system is user-friendly and makes payroll and time tracking much more efficient. I especially appreciate the reports feature, which helps keep accurate records. It’s been a reliable tool that simplifies day-to-day administrative tasks and keeps everything organized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes managing shifts and payroll much smoother. One of my favorite features is the ability to clock in and out directly in the system—it saves time and keeps everything accurate. Overall, it’s a reliable tool that makes scheduling simple and efficient.

Cons:

The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features. Once you get used to the layout, though, it becomes much easier to navigate. Some of the reports don't make sense for our use and there are some reports I wish could be created but I haven't been able to. But [sensitive content hidden] continues to bother the programmers with my requests (in a good way!).

Sara B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Gold star company!

In a world of automated answering, and never getting to speak with a human, eSchedule is a breath of fresh air. They answer the phone, or will respond back to a message within a day. Over the time with our organization, they have seamlessly achieved a multitude of our asks. Eschedule continues to earn our support, and strives to be the best they can be. Huge shout out to [sensitive content hidden], who have always had our best interest in mind. They keep us in the loop with suggestions and ask appropriate questions to solve the concerns at hand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This team goes over the top in customer service! Always willing to find a way to make the program work for your organization. We've been using them for 7 years, and they continue to get back to us within a day if we need to reevaluate our schedule.

Cons:

Can't say a bad word about this company. We all wish everything would cost less, so I would say a discount or kickback program for longevity of companies.

Beth S.

Verified reviewer

Public Safety

51-200 employees

Used daily for less than 2 years

Reviewed August 2025

ESCHEDULE SUCCESS

The platform will keep you organized and the Customer Service for this platform is phenomenal. Working with eschedule customer service, we customized our schedule to house several different schedules and employees. All of our Training and community events are put on a shared calendar for all to be aware of when they sign into eschedule. The platform is a wonderful tool for today's busy business world.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Eschedule is so easy to use and is a one stop shop for managing a variety of schedules at one time, different departments and management. The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day. One platform that all employees can see whos working and when.

Cons:

There is nothing I would change about the platform. The Eschedule platform has been very easy to use and has saved so much time with payroll and keeping track of PTO time.

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